ASURION 3 Year Portable Electronic Accident Protection Plan ($150 - $174.99)

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Purchase options and add-ons

  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

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Important information

Legal Disclaimer

Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.

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ASURION 3 Year Portable Electronic Accident Protection Plan ($450 - $499.99)
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Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
Details
Added to Cart
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Added to Cart
Details
Added to Cart
Price$25.99$39.99$11.99$33.99$28.99$60.99
Delivery
Get it Jul 8 - 10
Get it Jul 8 - 10
Get it Jul 8 - 10
Get it Jul 8 - 10
Get it Jul 8 - 10
Get it Jul 8 - 10
Customer Ratings
4.44.4 out of 5 stars6,418
4.54.5 out of 5 stars3,000
4.54.5 out of 5 stars7,609
4.54.5 out of 5 stars5,375
4.44.4 out of 5 stars10,057
4.54.5 out of 5 stars1,068
Value for money
4.1
4.1
4.4
4.1
4.1
3.9
Mobile App
4.1
3.9
4.3
4.0
3.9
3.8
Tech Support
4.1
3.9
—
4.0
3.9
3.8
Sold By
Asurion, LLC
Asurion, LLC
Asurion, LLC
Asurion, LLC
Asurion, LLC
Asurion, LLC

Product Description

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Product guides and documents

User Guide (PDF)

Looking for specific info?

Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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ASURION 3 Year Portable Electronic Accident Protection Plan ($150 - $174.99)

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From the brand

Customer reviews

4.4 out of 5 stars
4.4 out of 5
6,418 global ratings

Customers say

Customers like the ease of use and value of the warranty. For example, they mention it's easy to use the website and make a claim. That said, some complain about the repairability and quality.

AI-generated from the text of customer reviews

Select to learn more
Ease of useValueQualityRepairability
97 customers mention "Ease of use"90 positive7 negative

Customers find the warranty easy to use. They mention that the website is easy to navigate and the claim process is painless. They appreciate the clear instructions on how to file a claim.

"...and have found it to have an intuitive interface and it is user-friendly. The instructions are well-written and precise, but do follow them...." Read more

"smooth and convenient service" Read more

"...It was easy to contact Asurion and the tech support is great! I sent the watch out and in less than a week I had it back all fixed...." Read more

"Service was great" Read more

52 customers mention "Value"37 positive15 negative

Customers like the value of the warranty. They say it's good value for the money, reasonably priced insurance, and that the protection is worth the small fee.

"...my Fitbit back, which has been fixed, and it works great—well worth the money expended on the insurance." Read more

"...Bought another new Fitbit and bought insurance again. Worth the money." Read more

"...This is a blatant lie and completely nonsensical. Why do you think I keep bringing in the phone?..." Read more

"This protection plan is worth every penny. I purchased this plan for a FitBit smart watch...." Read more

81 customers mention "Quality"36 positive45 negative

Customers have mixed opinions about the quality of the warranty. Some mention it's good, providing peace of mind. Others say that their item stopped working after 2 years, with the protection plan.

"I took out insurance for my smart watch. It crashed during use...." Read more

"...; now I have received my Fitbit back, which has been fixed, and it works great—well worth the money expended on the insurance." Read more

"Had a headset for my sons Pc. The jack input was not working properly so I sent it out to Asurion for repair...." Read more

"...Excellent insurance for portable electronics." Read more

23 customers mention "Repairability"0 positive23 negative

Customers are dissatisfied with the repairability of the product. They mention that the case, the side, and the earpiece broke. Some customers also mention that they were beyond repair and received a refund.

"...I sent in my headset because the earcup connection cracked...." Read more

"...I contacted them,send them the watch.Unfortunately was not repairable,so I got my money back.I highly recommend." Read more

"...In the end, the item was not repairable so the reimbursed me for the item in full and we purchased a replacement. Thanks again asurian!" Read more

"...They attempted to repair, but the watch could not be repaired and we received our refund without any trouble at all...." Read more

Quality Product w/Issues You Should Know About
4 Stars
Quality Product w/Issues You Should Know About
I love this product! Just received it yesterday and have found it to have an intuitive interface and it is user-friendly. The instructions are well-written and precise, but do follow them. I got excited and jumped right in and of course realized there are instructions for a reason. These digital frames have been around for awhile and there are many models from which to choose. The frame is nice looking, neutral in color and can sit on a counter, mantel or side table and not be obtrusive. I like that it is a plug-in and not battery operated. I did not like that some of the other digital frames offered required a thumb drive or usb to upload photos. There are many settings from which to choose to program this digital frame just as you'd like from the touch screen. I do wish the frame technology interfaced with my MAC for easy transfer of photos, but it is currently configured to interface with Windows only. Until that capability is offered, I have easily air dropped the photos from my MAC to my phone. Selecting photos to upload from your phone is seamless from their free app called 'OurPhoto'. The reason I gave this product 4 stars instead of 5 is that the screen protector that includes the initial set up instructions left adhesive on the screen when I removed it (see photo). The only way I could remove it was by rubbing over and over with my fingers. It was rather time-consuming and there were tiny flecks of adhesive that were difficult to remove--eventually I removed all of it. I suspect that even though the packaging of the product was excellent and insulated, the heat from sitting in the UPS truck melted the adhesive to the screen. The manufacturer should rectify this issue and use a screensaver like those available for phones. I bought 2-more of these frames to give as gifts and it bums me out that my family will have the same issue. Finally, please note that there is a FREE 2-year warranty included in the box (see photo) that was not mentioned in the description. You just have to activate it. Unfortunately for me, I purchased the 3-year warranty for all 3 of my digital frames. Had I known, I wouldn't have purchased the warranties. All-in-all, we are loving this product and since family members can't see each other often, we will all enjoy sharing photos with one another.
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Top reviews from the United States

Andria Maxine
5.0 out of 5 stars Hassle free!
Reviewed in the United States on May 7, 2024
Verified Purchase
I submitted my claim and it was hassle free. I wish I did not have to print items out, in this day and age it leaves me having to go to the UPS Store and pay but that is my only complaint. Smooth process.
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Kevon
5.0 out of 5 stars As advertised!
Reviewed in the United States on May 14, 2024
Verified Purchase
I took out insurance for my smart watch. It crashed during use. I informed the insurance provider about my concerns where I was then given a series of easy to follow instructions to follow. My item was declared irreparable but I received a total refund for my item. Thanks again!
Helpful
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Iron25
5.0 out of 5 stars Customer Service is very efficient!!!
Reviewed in the United States on June 26, 2024
Verified Purchase
The Asurion insurance was mistakenly assigned to a different item I ordered that same day I ordered the Fitbit smartwatch. When I contacted Asurion two years later, a customer service representative fixed that problem very efficiently; now I have received my Fitbit back, which has been fixed, and it works great—well worth the money expended on the insurance.
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Megan
5.0 out of 5 stars So quick and easy!
Reviewed in the United States on April 28, 2024
Verified Purchase
It could not have been easier to submit a claim, return the broken item, and receive the gift card for said item. Just a few simple steps on the website and it’s done! I highly recommend buying a protection plan through Asurion!
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Deivyd
5.0 out of 5 stars Reliable insurance / peace of mind
Reviewed in the United States on June 30, 2024
Verified Purchase
I've used Asurion several times now for electronic devices - especially these smart watches for the kids. Getting a hold of someone can sometimes take a little while, but they almost always find a good solution. They have fixed several watches and when unfixable, either replace or refund the purchase price. Excellent insurance for portable electronics.
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Appley
1.0 out of 5 stars DON'T INCLUDE ANYTHING BUT WHAT'S BEING REPAIRED
Reviewed in the United States on May 26, 2024
Verified Purchase
If you ever need to send something in to be repaired, only include the item in question. I sent in my headset because the earcup connection cracked.

I sent in everything that came with the headset because I was afraid it would take a ton of time to get into their repair facility, only for them to say "you didn't include a crucial part, refund/repair denied".

So, my headset came back after a while in their shop, and it didn't include the box that it came in, it was just a bag with my headset and the cords that were with it. BUT this is a wireless headset here, and the bag was missing the wireless dongle that is REQUIRED to use it without plugging a cord into your device.

Now, I tried to be nice, I asked their customer support if they may have forgotten to put it into the package, and they said they'd get back to me, asked if my phone number was how they could get back to me.

So, I waited nearly a week for any response, nothing, so I asked their customer support again, and apparently, they *claim* there was no part they didn't send back. I know for a fact I sent everything in, and this is where I knew they were telling me prewritten lines, because they weren't trying to be any sort of helpful anymore, just trying to push me off to get to the next thousand complaints they have to sort through.

Guess I'll have to buy a replacement part to use what they fixed for me, even if they probably just left the part in the box and threw out the box so they could say they didn't have it anymore. I'm just lucky that the manufacturer still makes replacements for this, otherwise I'd not be able to use my product fully. Sad that I had to learn a -$30 lesson to realize to NEVER send anything in for repairs besides what's covered.
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Chalmers
4.0 out of 5 stars Earbuds Are Fixed
Reviewed in the United States on May 12, 2024
Verified Purchase
They repaired my ear buds, but sent back the wrong ear tips/pads. I just purchased more ear tips on Amazon. Other than that, great service.
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D
5.0 out of 5 stars AMAZING
Reviewed in the United States on June 29, 2024
Verified Purchase
My Fitbit had stopped turning so I submitted a claim and sent in my Fitbit. I received text messages and emails about the repair all throughout the process. After a few days of trying to repair it I was informed that it couldn't be fixed. I was sent an Amazon gift card for the cost of the Fitbit. Such a great warranty! Great customer service and great communication! The Asurion Protection is worthy every cent!
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