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ASURION 2 Year Tablet Accident Protection Plan ($150 - $174.99)

4.5 1,363 ratings

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$39.99

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Purchase options and add-ons

No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered after the manufacturer’s warranty. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

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Important information

Legal Disclaimer

Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.

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Price	$39.99	$22.99	$26.99	$45.99	$29.99	$99.99
Delivery	Get it Jul 8 - 10	Get it Jul 8 - 10	Get it Jul 8 - 10	Get it Jul 8 - 10	Get it Jul 8 - 10	Get it Jul 8 - 10
Customer Ratings	4.51,363	4.51,060	4.41,796	4.6417	4.42,502	4.4256
Easy to use	4.5	4.4	4.5	4.5	4.4	—
Value for money	4.4	4.4	4.4	4.6	4.4	—
Giftable	—	—	4.0	4.3	4.5	—
Sold By	Asurion, LLC	Asurion, LLC	Asurion, LLC	Asurion, LLC	Asurion, LLC	Asurion, LLC

Product guides and documents

User Guide (PDF)

Looking for specific info?

Product information

ASIN

B07P83ZLVQ

Customer Reviews

4.5 1,363 ratings

4.5 out of 5 stars

Date First Available

February 28, 2019

Manufacturer

ASURION

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Product Description

From the brand

Inspiration from this brand

ASURION Visit the Store on Amazon

Customer reviews

4.5 out of 5

1,363 global ratings

How customer reviews and ratings work

Customers say

Customers like the value and service of the warranty. They say it's worth the price, the process is quick and easy, and the customer service is quick. However, some customers have reported issues with the screen and camera lens. Opinions are mixed on quality and performance.

AI-generated from the text of customer reviews

Select to learn more

Service Value Performance Quality Screen

42 customers mention "Service"42 positive0 negative

Customers are satisfied with the service provided by the warranty. They mention that the process was quick and easy. Some say that the initial claim was easy to file and the sign-up process was easy. They also appreciate the prompt handling of their repair and the quick return of their product.

"Fast, efficient resolution to problem." Read more

"...and up to right now it's working really good, has good speakers and easy to use" Read more

"...I have to say asurion makes it so easy to file a claim and I highly recommend them!!! No hassles at all!!!!!! Well worth the money!! Thank you asurion" Read more

"Thank you for being easy to use!" Read more

20 customers mention "Value"17 positive3 negative

Customers like the value of the warranty. They mention that it's worth the price, the cost of the service was reasonable, and the quality is fair. Some say that the service is fast and easy, and it saves them money.

"...No hassles at all!!!!!! Well worth the money!! Thank you asurion" Read more

"...Was worth taking out the extra insurance. Thank you so much." Read more

"...Worth the price!" Read more

"...Totally worth the extra cost." Read more

13 customers mention "Performance"8 positive5 negative

Customers are mixed about the performance of the warranty. Some mention it's working really good, has good speakers, and easy to use, while others say it still doesn't work properly and completely died.

"...had a tablet before this is my first one and up to right now it's working really good, has good speakers and easy to use" Read more

"...It got soaked right away and completely died. I went online and filled the claim...." Read more

"Very quickly took care of the issue. Was great with no issues." Read more

"Absolutely amazing. Had a broken LCD from some unknown source of damaged. I sent it in on a Friday it was repaired and returned by Tuesday...." Read more

11 customers mention "Quality"5 positive6 negative

Customers are mixed about the quality of the warranty. Some mention it's a great warranty and insurance, while others say it'll not reimburse them for defective products.

"First time with a defective product . Was a pleasure to deal with these people." Read more

"Great warranty..." Read more

"...My case was not returned or reimbursed...." Read more

"Great warranty..." Read more

9 customers mention "Screen"0 positive9 negative

Customers are dissatisfied with the screen of the product. They mention that it's shattered, cracked, and scratched.

"...One tablet ended up with a cracked screen and the other my granddaughter was locked out. Asurion took care of both problems with one phone call!..." Read more

"The camera lense on the back had scratches on it and made the pictures blurry. Other than that it's awesome" Read more

"...Sure enough, his screen cracked. I received a response on the claim quickly and compensation soon after I shipped his iPad in. Worth the price!" Read more

"Had to return due to broken screen, had response same night and as soon as it was scanned to return I had the refund to buy a new one." Read more

Reviews with images

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Top reviews from the United States

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MIke

Great Product!

Reviewed in the United States on May 29, 2024

Verified Purchase

Fast, efficient resolution to problem.

Helpful

christina

Love it

Reviewed in the United States on May 14, 2024

Verified Purchase

I've never had a tablet before this is my first one and up to right now it's working really good, has good speakers and easy to use

Helpful

Trish Jarvis

Shattered IPad screen

Reviewed in the United States on January 15, 2024

Verified Purchase

Thankful I purchased the insurance. iPad was accidentally dropped down the stairs and broke the screen.. shattered it. Sent it for repair, it was fixed the day they received it and it was mailed back that day! So surprised it showed up the following day! I have to say asurion makes it so easy to file a claim and I highly recommend them!!! No hassles at all!!!!!! Well worth the money!! Thank you asurion

One person found this helpful

Helpful

Andrea

Did great!

Reviewed in the United States on June 27, 2024

Verified Purchase

Very quickly took care of the issue. Was great with no issues.

Helpful

boowhit52

samsung tablet not working

Reviewed in the United States on May 7, 2024

Verified Purchase

grand-daughter used her tablet for education and play time. it could no longer charge. Asurion answered

our claim very quickly. She already has a new tablet, I always add Asurion protection plan whenever it's

offered.

One person found this helpful

Helpful

Ms Mary

One of the best

Reviewed in the United States on June 5, 2024

Customer service

Reviewed in the United States on July 29, 2020

Verified Purchase

I have seven Asurion accident protection policies showing in my account, and I've never filed on any of them. I'm careful with my stuff. I dropped my brand-new tablet--and, yes, I had both a secure, padded case and a screen protector on it--once. It fell awkwardly, and it's heavy, so it hit a corner and shattered the screen. I immediately filed a claim. A number popped up. I had to call them. I did. Someone answered and asked for my details. I gave them. She said I was eligible for the protection coverage, but she had to transfer me. I waited patiently. Another person answered. I went thriving everything again. They transferred me to TECH SUPPORT. I went through everything again. They couldn't help me, because it was a shattered screen, not a technical problem. So they transferred me back. I went through everything a FOURTH time. They have everything, including verification of my purchase, in their computers. The fourth person apologized and said he'd take care of it. He verified AGAIN that I'm eligible for coverage, apologized for the runaround, and told me to watch my email for next steps.

I received the email. They wanted proof of purchase WHICH THEY ALREADY HAVE IN THEIR SYSTEM, so I sent it. I sent the email verification of my purchase of the plan, my order, and the invoice. The final step said that I'll know within 1-3 days whether I'm covered. This is ridiculous. It's terrible customer service, and it's obviously covered. It's a tablet, and I dropped it. The screen is shattered. What's the mystery? Why the hold-up?

Amazon needs to go with a different protection service, because this one is frustrating.

Update: I received a follow-up email. They needed me to fill out another form with all the information I've already provided and another invoice/proof of purchase, which I've also already submitted. Once that was done, they told me-- AGAIN-- that they'll reach a decision in 1-3 days.

I don't know what's so difficult. I proved I bought the tablet. I proved I bought the protection plan. I can prove it's broken. It honestly feels as though they think if they give me the runaround long enough, I'll go away, but I paid for this, and I need my tablet.

16 people found this helpful

Helpful

Vicki Seth

The protection plan

Reviewed in the United States on January 11, 2024

Verified Purchase

I am thankful for the 2 year protection plan on the refurbished iPad

Helpful

ASURION 2 Year Tablet Accident Protection Plan ($150 - $174.99)

Purchase options and add-ons

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Warranty & Support

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