ASURION 3 Year Portable Electronic Accident Protection Plan ($175 - $199.99)

$28.99
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Purchase options and add-ons

  • No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
  • Coverage: Malfunctions covered after the manufacturer's warranty.
  • Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
  • Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
  • Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.

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Price$28.99$39.99$25.99$11.99$33.99$57.99
Delivery
Get it Jul 16 - 17
Get it Jul 16 - 17
Get it Jul 16 - 17
Get it Jul 16 - 17
Get it Jul 16 - 17
Get it Jul 16 - 17
Customer Ratings
4.44.4 out of 5 stars10,059
4.54.5 out of 5 stars2,999
4.44.4 out of 5 stars6,418
4.54.5 out of 5 stars7,609
4.54.5 out of 5 stars5,377
4.54.5 out of 5 stars706
Value for money
4.1
4.1
4.1
4.4
4.1
3.6
Mobile App
3.9
3.9
4.1
4.3
4.0
5.0
Tech Support
3.9
3.9
4.1
—
4.0
5.0
Sold By
Asurion, LLC
Asurion, LLC
Asurion, LLC
Asurion, LLC
Asurion, LLC
Asurion, LLC

Product guides and documents

User Guide (PDF)

Looking for specific info?

Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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ASURION 3 Year Portable Electronic Accident Protection Plan ($175 - $199.99)

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Product Description

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From the brand

Customer reviews

4.4 out of 5 stars
4.4 out of 5
10,059 global ratings

Customers say

Customers like the protection provided by the warranty. They say it provides insurance protections for high technology efforts. They also appreciate the quality of the product and the service provided. However, some customers have reported issues with repair and performance. Opinions are mixed on value.

AI-generated from the text of customer reviews

Select to learn more
Ease of useQualitySpeedProtectionServiceValueRepairPerformance
127 customers mention "Ease of use"110 positive17 negative

Customers find the warranty easy to use. They mention that the service is terrific and customer friendly. They also say the claim process is quick and easy.

"...Great easy process, file online ship with prepaid label and get the gift card." Read more

"...The instructions to ship the product were easy to follow...." Read more

"...The claims process was incredibly easy and straight forward. I was given a full refund within a day...." Read more

"Very easy to use. I got a refund. Thank you very much" Read more

94 customers mention "Quality"67 positive27 negative

Customers like the quality of the warranty. They say it's effective, reliable, and worth every penny. Customers also mention that the product is good, awesome, and functional.

"Great Warranty" Read more

"...fast step by step process, from claim start to finish : clear and effective. Thanks." Read more

"Purchased for a product that broke during regular use. I filed a claim and mailed it in to Asurion...." Read more

"The product is good, I just had a faulty one." Read more

60 customers mention "Speed"44 positive16 negative

Customers like the speed of the warranty. They mention that it's fast, easy, and quick to request repair. They appreciate the clear instructions and fast service item tracking. Overall, most are happy with the service and recommend it to others.

"...Easy and simple and a very quick turn around minus mail travel if you have to send something in for repair." Read more

"...Cleaned and as close to new as it can get at this point. The turnaround is quick and it is easy to request repair...." Read more

"...The process is unresponsive, unclear, and slow. I am still not sure if they are processing my claim." Read more

"Very responsive to my needs. Fast and quick repairs. I highly recommend." Read more

29 customers mention "Protection"21 positive8 negative

Customers like the protection provided by the warranty. They mention it's an honest and good protection plan, providing insurance protections for high technology efforts within their business. They also appreciate the great value to protect their Fitbit.

"Asurion really comes through when you have an issues. Good to have this protection especially on anything electronic." Read more

"Safety and guarantee assured" Read more

"...This plan does not cover theft. So, I’m kind of glad it was just destroyed and not stolen." Read more

"This is a marvelous protection plan. My Fitbit stopped keeping the battery charge...." Read more

27 customers mention "Service"27 positive0 negative

Customers are satisfied with the service provided by the company. They mention that the service is great, fast, and fair. They appreciate the excellent tech support, helpful support staff, and reliable service. They also appreciate the fast and efficient claims processing.

"Great service, easy and fast step by step process, from claim start to finish : clear and effective. Thanks." Read more

"...I bought a new product and bought this insurance again. Perfect service!" Read more

"...Professional and fast, excellent service! Thank you, Asurion!" Read more

"Great service. Quick and easy." Read more

131 customers mention "Value"81 positive50 negative

Customers are mixed about the value of the warranty. Some mention that the Asurion insurance is well worth the price, with reasonable pricing and no deductible or hidden fees. However, others say that it was a complete waste of money, with poor communication and lack of skills of the technicians.

"...It was a frustrating and time consuming claim process.Value for the money was good as I ended up being completely reimbursed for the price of..." Read more

"...This has been a complete waste of time and I regret ever sending my watch to them in the first place...." Read more

"...Within a week, the watch was returned good as new. No deductible or hidden fees. The only cost to me with the initial purchase of the contract...." Read more

"...Although I do feel the pricing of this warranty is extremely reasonable, you get what you pay for...." Read more

48 customers mention "Repair"11 positive37 negative

Customers are dissatisfied with the repair of the product. They mention that the repair service is not able to fix their product. Some customers also report that the product broke on its own.

"...of weeks ago I dropped the watch facedown on a tile floor and cracked the screen...." Read more

"...About a year later the replacement stopped working and I put in another claim. They asked that I mail it back to them to see if it could be repaired...." Read more

"...Unfortunately it was not repaired properly so I had to send the unit back again...." Read more

"...The turnaround is quick and it is easy to request repair...." Read more

40 customers mention "Performance"0 positive40 negative

Customers are dissatisfied with the performance of the product. They mention that it stopped working immediately, the watch never worked correctly, and the Sena headphones stopped working. Some customers also report that the switch stopped charging.

"...About 2 weeks after it came back she went swimming and it quit working...." Read more

"...It finally stopped working in August. I pulled up the Asurion information from my purchase on Amazon and started the claim work. It was so easy...." Read more

"...The second time, the Switch was no longer charging. Again, above and beyond - replacing all mechanical, toggles, and cover baseplate...." Read more

"...I don't feel like I am rough with it, but it just stops functioning normally after about a year...." Read more

Apple Watch
5 out of 5 stars
Apple Watch
Great job fixing my Apple Watch. Quickly too. Second time it broke. Thanks again A-team
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Top reviews from the United States

Valentin Tinta
5.0 out of 5 stars Headphone replacement
Reviewed in the United States on June 25, 2024
Verified Purchase
My headphones broke and were not charging, I was given a gift card and was able to replace the headphones without any issue. Great easy process, file online ship with prepaid label and get the gift card.
Helpful
 Report
Tony R
5.0 out of 5 stars Very helpful support staff and well worth the money
Reviewed in the United States on May 18, 2024
Verified Purchase
My wife's Apple watch had a broken screen. I happened across an old email about the insurance we had bought for it. Glad I did! We sent it in and I think it only took one day to fix it. The shipping back and forth though took 4 or 5 days each way. I had had trouble getting the shipping label to print and I called them. They quickly answered the phone and walked me through printing the label.
About 2 weeks after it came back she went swimming and it quit working. I called again and with a small wait they responded and had me send it back.
After a few days with 3 emailed updates, they said they could not fix it and reimbursed us the full purchase price.
Very glad we had this insurance and very pleased with the service we received.
We bought another watch and of course bought the insurance for it as well.
Moral of the story. Don't forget about that insurance you bought.
Helpful
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jward
5.0 out of 5 stars Excellent company
Reviewed in the United States on May 28, 2024
Verified Purchase
I have never had occasion to use my warranty until my Bose earbuds would no longer connect to my device. I couldn't reset the Bose, either. Because this was a pricey item, I was smart enough to buy the 3 year warranty. I contacted Assurion and was led through the process quickly and easily. I sent the item back and with in 3 days of receiving the item, the issue was resolved. They could not fix it, so they refunded the full purchasing price to an Amazon gift card, and I was able to buy replacement earbuds with it.
Helpful
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Bob's Kindle
5.0 out of 5 stars very quick resolution
Reviewed in the United States on June 27, 2024
Verified Purchase
my fitbit died 2 weeks past manufacturer's warrantee. But the additional insurance from Asurian kicked in. I received a gift card for the cost of the watch. Now my only decision --- should I buy another fitbit. They never last for long!
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E Gale Buck
4.0 out of 5 stars Why you buy insurance / ext warranty
Reviewed in the United States on June 4, 2024
Verified Purchase
When I ordered my "smart watch" I added the three year extended warranty - insurance in case of failure. I think I paid about $15 and turns out to be the best investment I ever made. One month shy of three years the watch died. While I would have liked a replacement / repair - they refunded the entire purchase price. From first contact to refund was less than a week. Yep, I'll buy Asurion again.
Helpful
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Scott T. Bradford
5.0 out of 5 stars Money well spent
Reviewed in the United States on June 12, 2024
Verified Purchase
I am grateful that insurance is provided for products that are purchased on Amazon. I always purchase insurance, hoping that I never have to deal with it and often times never have to utilize the insurance. But this time when my product began to falter, the insurance company was very quick to examine the product and check out to see if it can be repaired. And because it couldn’t, they they were quick to reimburse us so we could replace the item. I’m grateful to have utilized Asurion and will continue to purchase with the hope to never use it 🤞 Thank you!
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W. Brown
5.0 out of 5 stars Asurion is protection guaranteed
Reviewed in the United States on July 8, 2024
Verified Purchase
Asurion really comes through when you have an issues. Good to have this protection especially on anything electronic.
Helpful
 Report
Ann Webb Betty
5.0 out of 5 stars You can trust Asurion
Reviewed in the United States on June 17, 2024
Verified Purchase
Luckily, I got the Asurion plan for my Fitbit Versa 3 when I bought it in 2021. My watch malfunctioned and I sent it in 4 times. The first 3 times it was fixed and returned quickly. The 4th time it could not be fixed and they refunded what I had originally paid for the watch. Wow! Needless to say I did not buy another Fitbit.
Helpful
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Important information

Legal Disclaimer

Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.

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