Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
Easy Claims Process: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it. A service fee will apply. $10 to repair or $29 to replace your phone.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
This product has sustainability features recognized by trusted certifications.
Pre-owned
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
This is determined using the 90-day median price paid by customers for the product on Amazon. We exclude prices paid by customers for the product during a limited time deal. Learn more
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers like the performance, quality and clarity of the cellular phone. For example, they mention it works well, has a clear screen and fast data. That said, opinions are mixed on the battery life.
Customers like the performance of the cellular phone. They mention that it works well, has no problems, and is in their budget. Some say that the seller is excellent.
"...not sure how that works but the phone looked brand new and works perfectly!" Read more
"...Lots of storage in memory, great, bright, clear screen. Delivered super fast within a few days, almost 2 weeks earlier then expected!..." Read more
"The phone works great and is easy to use. Works great with AT&T's new plans also." Read more
Customers are satisfied with the quality of the cellular phone. They mention that it looks and performs like a new phone.
"...this one has more features, not sure how that works but the phone looked brand new and works perfectly!" Read more
"...What a wonderful surprise when I opened the box and the phone looked brand new. After I set it up, there were 6 monthly security updates...." Read more
"...I had no choice, needed it for a trip. I must say the phone is brand new condition. Not one scratch! Completely satisfied thus far!" Read more
"Arrived in perfect condition, looks brand new. Only issue was WIFI calling. Had to go through ATT to get set up and that took two hours...." Read more
3 customers mention "Clarity"3 positive0 negative
Customers are satisfied with the clarity of the cellular phone. They mention that the screen is very sharp and clear.
"...The screen is very sharp and clear. The brightness have 1,100 Nits maximum brightness so I can read the screen well even in direct sunlight...." Read more
"...Lots of storage in memory, great, bright, clear screen. Delivered super fast within a few days, almost 2 weeks earlier then expected!..." Read more
"I recieved this phone today! Which is way earlier than expected! It looks perfect and worked great when I put my AT&T sim card in...." Read more
3 customers mention "Data"3 positive0 negative
Customers are satisfied with the data performance of the cellular phone. They mention that it has a hotspot for other devices, and it runs very fast.
"...This phone has Android 10, UI 2.5.The phone is very fast, no lagging and even with constant use, the battery lasts until 10pm and still has..." Read more
"I'm happy over all with my new phone, its pretty fast, has its few slow moments but it might be internet connection or user error...." Read more
"An amazing upgrade from my previous s7. Big screen, super fast fingerprint reader, face I'd is great as well...." Read more
3 customers mention "Ease of use"3 positive0 negative
Customers find the cellular phone easy to use and activate with their AT&T account. They also say the switch over was seamless.
"The phone works great and is easy to use. Works great with AT&T's new plans also." Read more
"...And the switch over was seamless...." Read more
"So far so good with this phone. Easy to active with my att account." Read more
Customers have mixed opinions about the battery life of the cellular phone. Some say that it has a great battery life, while others say that the battery drains very quickly.
"...is very fast, no lagging and even with constant use, the battery lasts until 10pm and still has 40 percent left...." Read more
"...Still getting used to it but love the s pen features. Battery life is not that impressive, seems standard to me...." Read more
"...LOVING The battery life! So much better than the note 8! I've not tried the finger print nor the face recognition..." Read more
"...The batteries drains very quickly. It just told me it had 3% left on it so i turned it off and plugged it to the charger...." Read more
I absolutely love my phone! Got the purple Note 9 to replace the one I just broke the screen on.... this one has more features, not sure how that works but the phone looked brand new and works perfectly!
Since I am a Medical Caregiver, I need to jot down notes regarding my Patient to read to the Doctors, Nurses etc. When I discovered this Flagship Samsung Note9 (Renewed), I immediately ordered it. What a wonderful surprise when I opened the box and the phone looked brand new. After I set it up, there were 6 monthly security updates. This phone has Android 10, UI 2.5. The phone is very fast, no lagging and even with constant use, the battery lasts until 10pm and still has 40 percent left. The screen is very sharp and clear. The brightness have 1,100 Nits maximum brightness so I can read the screen well even in direct sunlight. I use the S-Pen feature all day, I jot down Notes and keep updates on my Patient easily in Samsung Notes. The phone is not bulky or heavy, it is very slim and the perfect size of 6.4". After all my apps were installed, I still have 107 GB Internal Storage left. I placed an 400 GB SD Card for my PDF EBOOKS, Pictures, Videos and Files. * I called AT&T and they activated my new Blue and White SIM Card, the Customer Service Representative told me that this AT&T Phone was unlocked and I can use it on any GSM Network. My Data Notification shows 5Ge and I get very fast data and it has a Hotspot for other Devices. I have the 30 Dollar Prepaid Monthly Plan with AT&T with 5GB of Data, Unlimited Calling and Texting. And it will work well in 2022 and beyond. I'm very happy with my like new Samsung Note9 Phone.
I'm happy over all with my new phone, its pretty fast, has its few slow moments but it might be internet connection or user error. Still getting used to it but love the s pen features. Battery life is not that impressive, seems standard to me. Lots of storage in memory, great, bright, clear screen. Delivered super fast within a few days, almost 2 weeks earlier then expected! Only had a couple scratches on the back and corner but nothing noticeable without looking closely. Thought I ordered the unlocked version but thankfully I have at&t so it worked out ok.
An amazing upgrade from my previous s7. Big screen, super fast fingerprint reader, face I'd is great as well. If you need an upgrade the note 9 is the way to go. It also has a headphone jack so that is a big plus. My only this is my screen had a good amount of scratches on it.
Phone delivered with jammed sim drawer--could not be opened. Careless technical work and incompetent quality control. Re-Cell in Thornton Colorado is responsible for renewal and sale. I hope Amazon takes this info under advisement and rethinks its relationship with this company. I spent an hour chatting online with the manufacturer who could NOT come up with a solution other than my finding a service outlet that MIGHT be able to correct problem and of course, I PAY FOR THEIR SERVICES. I would have to call for an appointment, however I don't have a functioning phone.
When you buy from amazon you get different merchants and that is significant. Some merchants will send damaged beaten phone and it takes weeks to get your money back and when you are in a hurry because your phone broke, not good.
I was skeptical about ordering a refurbished phone online without personally viewing it first. I had no choice, needed it for a trip. I must say the phone is brand new condition. Not one scratch! Completely satisfied thus far!