Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it. A service fee will apply. $29 to repair or $49 to replace your phone.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
- EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- LOW MONTHLY BILLING: You will be billed monthly for 36 months. Cancel anytime. Coverage ends once plan is canceled, expires or once the aggregate limit is met.
- PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
- EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll replace it or send you an Amazon e-gift card for the replacement cost. A service fee will apply. $29 to repair/reimburse, $39 to repair or $79 to replace your phone.
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
Refurbished - Excellent
$319.95$319.95
Refurbished - Good
$282.85$282.85
Refurbished - Acceptable
$269.99$269.99
Samsung Galaxy Note 20 Ultra 128GB Unlocked Android Smartphone - Mystic Black (Renewed)
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This product has sustainability features recognized by trusted certifications.
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
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Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
Typical price: | $344.00$344.00
Details This is determined using the 90-day median price paid by customers for the product on Amazon. We exclude prices paid by customers for the product during a limited time deal. Learn more |
Price: | $319.95$319.95
Return this item for freeWe offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy. Read the full returns policy How to return this item:
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Typical price: | $344.00$344.00
Details This is determined using the 90-day median price paid by customers for the product on Amazon. We exclude prices paid by customers for the product during a limited time deal. Learn more |
Price: | $282.85$282.85
Return this item for freeWe offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy. Learn more about free returns. How to return the item?
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You Save: | $61.15$61.15 (18%) |
Typical price: | $344.00$344.00
Details This is determined using the 90-day median price paid by customers for the product on Amazon. We exclude prices paid by customers for the product during a limited time deal. Learn more |
Price: | $269.99$269.99
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This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
Purchase options and add-ons
Brand | SAMSUNG |
Operating System | Android |
Ram Memory Installed Size | 12 GB |
CPU Model | Qualcomm Snapdragon S3 MSM8260 |
CPU Speed | 3.4 MHz |
Memory Storage Capacity | 128 GB |
Screen Size | 6.9 Inches |
Resolution | 1440x3088 |
Model Name | Galaxy Note 20 Ultra 5G |
Wireless Carrier | Unlocked for All Carriers |
About this item
- 6.9", 3088 x 1440 (Quad HD+), Infinity-O Super AMOLED+ Display, 4500mAh Battery, Android 10, upgradable to Android 11, One UI 3.0
- 128GB ROM, 12GB RAM, microSDXC Card Slot, Qualcomm SM8250 Snapdragon 865 5G+ (7nm+), Octa-Core, Adreno 650
- Rear Camera: 108MP, f/1.8 + 12MP, f/3.0, 5x optical zoom, 50x hybrid zoom + 12MP, f/2.2 (ultrawide), Front Camera: 10MP, f/2.2
- 2G: GSM 850/900/1800/1900, CDMA 800/1900, 3G: HSDPA 850/900/1700(AWS)/1900/2100, CDMA2000 1xEV-DO, 4G LTE: B1(2100),B2(1900),B3(1800),B4(AWS),B5(850),B7(2600),B8(900),B12(700),B13(700),B14(700),B18(800),B19(800),B20(800),B25(1900),B26(850),B28(700),B29(700),B30(2300),B38(2600),B39(1900),B40(2300),B41(2500),B46(5200),B66(AWS-3), 5G: 2/5/41/66/71/260/261 SA/NSA/Sub6/mmWave - Single SIM
- Compatible with Most GSM and CDMA Carriers like T-Mobile, AT&T, MetroPCS, etc. Will Also work with CDMA Carriers Such as Verizon and Sprint.
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This Item ![]() Samsung Galaxy Note 20 Ultra 128GB Unlocked Android Smartphone - Mystic Black (Renewed) | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | $344.00$344.00 | $338.00$338.00 | $229.46$229.46 | $794.98$794.98 | $384.78$384.78 | $321.00$321.00 |
Delivery | Get it as soon as Friday, Jul 19 | Get it as soon as Friday, Jul 19 | Get it Jul 19 - 25 | Get it as soon as Tuesday, Jul 16 | Get it Jul 17 - 19 | Get it Jul 19 - 25 |
Customer Ratings | ||||||
Fingerprint reader | 3.9 | 4.4 | 4.0 | 3.8 | 4.5 | 4.2 |
Face recognition | 3.9 | 4.5 | 4.1 | 3.6 | 4.1 | 4.6 |
Battery life | 3.8 | 4.0 | 4.0 | 4.1 | 4.0 | 4.3 |
Value for money | 4.6 | 4.0 | 4.3 | — | 3.8 | — |
Sold By | Techrific Deals | thegadgetdeals | Last Of The Loot | All-Out Mobile | Learbre Store Inc | Last Of The Loot |
display size | 6.9 inches | 6.9 inches | 6.7 inches | 7 inches | 6.9 inches | 6.9 inches |
memory capacity | 128 GB | 128 GB | 128 GB | 128 GB | 128 GB | 128 GB |
model name | Galaxy Note 20 Ultra 5G | Galaxy Note 20 Ultra 5G | Galaxy Note 20 | Galaxy Note 20 Ultra | Galaxy Note 20 Ultra 5G | Galaxy Note 20 Ultra 5G |
operating system | Android | — | Android 10.0 | — | Android | Android |
connectivity tech | Wi-Fi | Wi-Fi | Bluetooth, Wi-Fi, USB, NFC | Wi-Fi | Wi-Fi | USB |
display type | AMOLED | AMOLED | AMOLED | AMOLED | — | AMOLED |
memory slots | 1 | 1 | — | 1 | — | — |
What's in the box
Looking for specific info?
Product information
Product Dimensions | 7 x 5 x 4 inches |
---|---|
Item Weight | 7.2 ounces |
ASIN | B08HL64JS8 |
Item model number | Galaxy Note20 Ultra |
Batteries | 1 Lithium Ion batteries required. (included) |
Customer Reviews |
4.0 out of 5 stars |
Best Sellers Rank | #165 in Amazon Renewed (See Top 100 in Amazon Renewed) #51 in Renewed Smartphones |
Is Discontinued By Manufacturer | No |
OS | Android |
RAM | 8 |
Wireless communication technologies | Cellular |
Connectivity technologies | Wi-Fi |
GPS | True |
Special features | Stylus Pen |
Display technology | AMOLED |
Other display features | Wireless |
Human Interface Input | Touchscreen with Stylus Support |
Scanner Resolution | 1440x3088 |
Other camera features | Front |
Form Factor | Slate |
Color | Mystic Black |
Battery Power Rating | 3600 |
Whats in the box | Travel adapter, Data cable, Ejection Pin, Quick Reference Manual, Terms & Condtions, Health & Safety Guide |
Manufacturer | Samsung Electronics |
Date First Available | September 6, 2020 |
Memory Storage Capacity | 128 GB |
Standing screen display size | 6.9 Inches |
Ram Memory Installed Size | 12 GB |
Battery Capacity | 4500 Milliamp Hours |
Weight | 0.45 Pounds |
Charging Time | 12 minutes |
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Samsung Galaxy Note 20 Ultra 128GB Unlocked Android Smartphone - Mystic Black (Renewed)
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Product Description
This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by Amazon-qualified suppliers. Then, the product is sold as an Amazon Renewed product on Amazon. If not satisfied with the purchase, renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee.
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Customer Review: Excellent condition is not really excellent!
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Sustainability features
This product has sustainability features recognized by trusted certifications.
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
![Pre-owned Certified: Electronics](https://cdn.statically.io/img/m.media-amazon.com/images/I/319JVBnl5IL._SS128_.png)
Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the quality of the cellular phone, saying it looks and works like new. They also appreciate the good camera quality and the stylus pen. However, some customers have reported issues with the screen and lock. They say the phone was not unlocked as advertised, and was carrier locked. Customers also dislike charging. Opinions are mixed on scratch resistance, battery life, value, and performance.
AI-generated from the text of customer reviews
Customers generally like the quality of the cellular phone. They say it looks and works like new, has up to date features, and good camera quality. Some customers also mention that the phone is pristine clean and has no flaws whatsoever. Overall, most are happy with their purchase and recommend the product to others.
"phone is in great condition and everything works properly. battery life is as expected. one day of medium use...." Read more
"So far, so good. Phone is in great shape. No damage visible, andcame with original stylus...." Read more
"...That one was pristine when I received it. Still looks great due to it being in a case, but the battery is starting to go, doesn't hold a charge..." Read more
"...2. Good looking display.3. Camera better than expected.4. Speed is still great considering it's a 2020 release.5. It's an Android...." Read more
Customers are mixed about the performance of the cellular phone. Some mention that everything works extremely great, providing options and high functionality. However, others say that it malfunctions, the lens doesn't work properly, and the keyboard doesn't function.
"phone is in great condition and everything works properly. battery life is as expected. one day of medium use...." Read more
"The way your Accident Protection Plan works is very inconvenient and inefficient...." Read more
"...The Samsung face recognition does work really well, even in lighting conditions that aren't that great...." Read more
"The phone works amazingly good and it's very unique but it's also a risk due to possibilities of scratch or crack so buy a phone case along with it" Read more
Customers are mixed about the scratch resistance of the cellular phone. Some mention it has absolutely no scratches or cracks or blemishes anywhere at all, while others say there were a few scratches on the top and touch-detectable scratches on screen. Some customers also mention that there was obvious pitting and scratching all around the edges.
"...one day of medium use. Phone only have few small scratches that are mostly caused by phone case and are not visible...." Read more
"So far, so good. Phone is in great shape. No damage visible, andcame with original stylus...." Read more
"...There is a great deal of obvious pitting and scratching all around the edges, although not on the screen itself...." Read more
"...Even close observation in the light reveals no scratches or blemishes, it hasn't crashed or exhibited any wonky behaviour (knocks on head), and it..." Read more
Customers are mixed about the battery life of the cellular phone. Some mention that it works perfect and has an excellent battery, while others say that it's subpar for a flagship Samsung device and drains like 1% every 45 seconds. The cable also came, which does not allow a good charge to the cell phone.
"...Still looks great due to it being in a case, but the battery is starting to go, doesn't hold a charge very long, and gets really hot, really fast...." Read more
"phone is in great condition and everything works properly. battery life is as expected. one day of medium use...." Read more
"...Cons:1. I wish the battery lasted longer; however, I do things that tend to burn through battery life.2...." Read more
"...about the phone itself, it is fast, looks and feels great, battery lasts a decent time despite being used..." Read more
Customers have mixed opinions about the value of the cellular phone. Some say it's an awesome phone for the price, while others say it was a waste of money and useless.
"I bought this phone looking for something nice, yet affordable...." Read more
"The way your Accident Protection Plan works is very inconvenient and inefficient...." Read more
"...Overall rating: amazing phone and great refurb!" Read more
"...So easy to use. Great buy!!!" Read more
Customers are dissatisfied with the screen of the cellular phone. They mention that it goes black, has a cracked screen, and has screen burn in. Some say that the phone has faulty camera lenses and a bad battery.
"...And it's not like I'm walking around and the signal is fading in and out...." Read more
"...any more asurion accident protection plans as here I am with a cracked screen, that can be repaired, and I have no idea how long I would have to be..." Read more
"...condition was amazing not even a scratch which is good but the s pen came broken in 2, in which the seller partially reimbursed me for, still a..." Read more
"...ontime...charging ports and the phone itself was dirty with a cracked screen protector...." Read more
Customers are dissatisfied with the lock on the cellular phone. They mention that it's not unlocked as advertised, carrier locked, or factory unlocked. Some say that the phone will lock when videos are in full screen.
"...is the poor volume control, the fact that it cuts in and out, and locks up. I find I have to restart it far to often to get it to work...." Read more
"...1. VZW locked, not factory unlocked. As long as I can switch carriers with this phone, this isn't an issue.2...." Read more
"...Only problem is while streaming videos in full screen, the phone will "lock" in a way that all buttons presses stop working and the video can not be..." Read more
"...Who ever had this phone first kept it in the case. The phone wasn't unlocked though, it was still attached to someone's account...." Read more
Customers are dissatisfied with the charging of the cellular phone. They mention that it charges very slowly, needs an absurd amount of time to charge, and is incredibly slow to boot. The plug gets very hot and doesn't charge well. It also has issues with lag and could cause charging issues. Some say that the seller was non-responsive and the phone arrived late.
"...to go, doesn't hold a charge very long, and gets really hot, really fast...." Read more
"...It also had issues with lag like it was out of memory. Opening YouTube for example I’d get the spinning ball...." Read more
"...Only complaint is that the charger was not samsung and slow" Read more
"...fast charging but they gave me cheap adapter and cable so it doesn't charge fast like I wanted it to...." Read more
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To eject the SIM tray as itdoesn't come with the removal tool. All in all, very satisfied. Everything came as advertised and the condition and operation is excellent so far.
judge it as fair to good condition. There is a great deal of obvious pitting and scratching all around the edges, although not on the screen itself. It is definitely visible from more than 12 inches away. I'll be putting it in a case to protect it, so hopefully that won't matter if it's just cosmetic. I just worry that this phone went through the wringer with it's previous owner. It definitely looks like it's been dropped a few times...
I have to say, compared to my current phone, a Galaxy Note 9, also purchased as a refurb over 4 years ago, this one is a disappointment. That one was pristine when I received it. Still looks great due to it being in a case, but the battery is starting to go, doesn't hold a charge very long, and gets really hot, really fast. Also the speaker is going and since I use it for work and do a lot on speakerphone, that's critical for me.
I too chose this Galaxy Note 20 as it's the last in the line that has the SD slot.
Now I just have to go searching for a user manual online so I can figure out how to transfer all my data and memory/sim/etc. Once I actually, hopefully, get to use it, I'll come back and update my review.
Update: I've had this phone for a couple of months now, and to say I'm underwhelmed is putting it mildly. Cosmetically, it definitely was NOT in perfect condition. Very obviously used hard by previous owner. But I can deal with that. What I can't deal with is the poor volume control, the fact that it cuts in and out, and locks up. I find I have to restart it far to often to get it to work. Not what you want in a phone. I use my phone a lot for work and not being able to rely on clear sound is a deal breaker. And it's not like I'm walking around and the signal is fading in and out. I live in an urban area, and talk to others in same area, and half the time I can't hear them or they can't hear me, or the sound cuts in an out. So very annoying. It's going back. I'd better get a full refund or I'm going to be even more ticked. This one was a rip-off in my opinion. Completely opposite experience from my first refurb phone.
I specifically chose this phone because it was the only relatively new model with ALL these features:
1. Memory card slot. I put a 512 GB card in it to make sure I don't run out of space. Almost every major phone company has ditched it.
2. Stylus. Because I do IT work using this phone from time to time, I need the precision of a stylus when selecting files or accounts.
3. UWB. I wanted Ultra Wide Band for some of the new connectivity.
Pros:
1. Stylus is very accurate.
2. Good looking display.
3. Camera better than expected.
4. Speed is still great considering it's a 2020 release.
5. It's an Android. Sorry iPhone peeps, but Apple is way to controlling and hides too much. I was an iPhone guy up through 6, but I won't be going back in the foreseeable future. I currently have an iPhone 11 as a tester phone.
Cons:
1. I wish the battery lasted longer; however, I do things that tend to burn through battery life.
2. Most of the time I do a screenshot, it also engages the volume level on the screen causing me to retake it too often.
3. The fingerprint scanner needs serious work. This is the most annoying thing about Samsung. My S20 FE was just as bad. I prefer the fingerprint sensor on my Pixel, which is on the back, so much more. The Samsung face recognition does work really well, even in lighting conditions that aren't that great.
FYI, I paid $400 for a phone that retailed for $1,300 two years ago.
At $400, this thing is FANTASTIC.
Another side note, I have about 8 different phones, because I have to do app testing.
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