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Refurbished - Excellent
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Samsung Galaxy S20+ 5G Factory Unlocked Android Cell Phone | 128GB of Storage | Cloud Blue (Renewed)

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Brand SAMSUNG
Operating System android
Ram Memory Installed Size 8 GB
Memory Storage Capacity 128 GB
Resolution 1440 x 3200
Model Name Galaxy S20 5G
Wireless Carrier Unlocked
Cellular Technology 5G
Connectivity Technology Wi-Fi
Color Cloud Blue

About this item

  • Product Type -Cellular Phone
  • Package Quantity-1
  • S Pen & Samsung Notes- Pen Precision Meets Pc Power With S Pen & Samsung Notes.
  • Package Weight -0.85098433132 Lbs

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Customer reviews

4.2 out of 5 stars
4.2 out of 5
213 global ratings

Customers say

Customers like the appearance and memory of the cellular phone. For example, they say it looks and works well, has a great screen, and has 512 GB of space. That said, some complain that it didn't work from the start and that it wasn't unlocked. Opinions are mixed on the battery and condition.

AI-generated from the text of customer reviews

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AppearanceMemoryConditionBatteryLockTurn off
22 customers mention "Appearance"22 positive0 negative

Customers are satisfied with the appearance of the cellular phone. They mention that it looks and works well, has a great screen, 128 GB of space, and an SD card slot. Some are impressed with its design, features, and performance. Overall, most are happy with the product's appearance and functionality.

"The phone is in great shape. Looks and works well. The tech support was outstanding! I had trouble with my network...." Read more

"I purchased this phone about a month ago, and I'm mostly impressed with its design, features, and performance...." Read more

"...The performance is incredible and everything works like a charm!..." Read more

"...She is absolutely in love with this phone. It has a great screen, 128 GB of space, and an SD card slot, and the under-screen fingerprint reader..." Read more

3 customers mention "Memory"3 positive0 negative

Customers appreciate the phone's memory. They mention that it has a great screen, 128 GB of space, and an SD card slot.

"...Additionally, the storage space is ample, so I don't have to worry about running out of space for my apps, photos, and videos...." Read more

"...She is absolutely in love with this phone. It has a great screen, 128 GB of space, and an SD card slot, and the under-screen fingerprint reader..." Read more

"I really like this phone for its powerful cpu, memory, Cameras and other specs. and especially for its wifi 6...." Read more

17 customers mention "Condition"10 positive7 negative

Customers are mixed about the condition of the cellular phone. Some mention it's in perfect condition and works amazing, while others say it was broken and not factory quality.

"...It was in excellent condition, I don't have the issues I had with the LG. I love Samsumg phones!..." Read more

"...Did not work from the start, charged, then it cracked the back all the way from the charge cord to the mid back of phone and would not turn on..." Read more

"...It looks brand new, I had no issues with set up, and at about half the price of a new phone!..." Read more

"Back glass was broken on arrival. I cannot afford to send back as my current job requires a phone...." Read more

4 customers mention "Battery"2 positive2 negative

Customers are mixed about the battery of the cellular phone. Some mention it's very powerful, while others say it drains quickly.

"I really like this phone for its powerful cpu, memory, Cameras and other specs. and especially for its wifi 6...." Read more

"In good shape but the battery is not great. It drains quickly." Read more

"Very nice fast and battery very powerful thanks to the seller 🙏..." Read more

"...Battery life isn't as great as advertised....otherwise....it's ok" Read more

7 customers mention "Lock"0 positive7 negative

Customers are dissatisfied with the lock of the cellular phone. They mention that it was not factory unlocked.

"...It's not EVEN UNLOCKED. I've now just received my third phone from them, and still it won't work with Verizon. Completely locked up for Sprint...." Read more

"it is a Verizon pone, not factory unlocked. it has a bunch of Verizon apps that you cannot remove." Read more

"nice phone but it was not unlocked. Sims is stuck with AT&T. Waiting to hear back from at&t before sending it back...." Read more

"...where it was discovered (by a friend that works there) it WAS NOT unlocked as advertised...." Read more

4 customers mention "Turn off"0 positive4 negative

Customers are dissatisfied with the turn off of the cellular phone. They mention that it didn't work from the start, and cracked the back all the way from the charger to the mid back of the phone.

"Item burned up as soon as I first charged the item. Did not work from the start, charged, then it cracked the back all the way from the charge cord..." Read more

"It was a physically beautiful phone but it would not turn off. And, secondly, it did not include all the items on on the Amazon description...." Read more

"I had this phone for 3 months and it no longer works with my service, overheats constantly and randomly shuts off. Very unhappy." Read more

"...It took 2 weeks to arrive. When we put her sim card in it wouldnt work...." Read more

DO NOT USE CHARGER!!!
3 Stars
DO NOT USE CHARGER!!!
I'm glad I was sitting beside my phone when it was on the charger because my phone started making weird noises, so I unplugged it and I thought my fingers were going to melt. The charger actually started melting a bit thank God I found this and didn't walk away... I hope it didn't fry my phone I guess I'll find out sooner or later..
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Top reviews from the United States

Michael L Roller
5.0 out of 5 stars Good product,excellent service
Reviewed in the United States on July 2, 2024
Color: Cloud BlueSize: 128 GBVerified Purchase
The phone is in great shape. Looks and works well. The tech support was outstanding! I had trouble with my network. They were able to chat and the talk on the phone to walk me through the steps needed to fix my problem. Knowledgeable and helpful. Would buy from this seller again.
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Susan Jackson
5.0 out of 5 stars Glad I purchased on Amazon
Reviewed in the United States on December 14, 2023
Color: Cloud BlueSize: 128 GBVerified Purchase
My brand new Galaxy Zflip 4 got stolen while on vacation. I did not purchase insurance and am still paying LOL. I had an LG at home that was the reason I upgraded to the Zflip and after 3 months; realized why I upgraded in the first place. Could not afford the cost of another Zflip so found this S20+ refurbished on Amazon for a reasonable price. It was in excellent condition, I don't have the issues I had with the LG. I love Samsumg phones! LG makes a GREAT TV but their mobile phones for me, leave a lot to be desired. Amazon backs their electronic purchases so it is a win/win no matter how you look at it.
One person found this helpful
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mkj
5.0 out of 5 stars Received it in excellent shape just as described.
Reviewed in the United States on July 8, 2024
Color: Cloud BlueSize: 128 GBVerified Purchase
Hands down one of the best phones I've ever owned. I was using an iPhone 14 pro. A great phone for sure but it kept leaving me hanging in fringe service areas. Particularly with maps. I wondered why. I didn't recall the Samsung that I've mostly had in the past doing that and I've always had Verizon service. I've read that the antenna system in the Samsung are just that much better than in an iPhone. Was that really the case or is Verizon the problem. Basically is it a service failure or phone failure. Eventually I got tired of it leaving me hanging and decided to just buy a refurbished Samsung. Although I've used an s22+ and an s23 my all time favorite was the s20+. It was the last phone with a micro SD card and it was a phenomenal product. A bit of research and I was able to find one that claimed it was an exceptional example of a refurbished s20+. So for under $250 all in I decided it was worth a try. I've had it for over a month and it hasn't let me down yet. It has zero issues bringing up maps anywhere that I go. In addition when I bring up maps it's set to come up in satellite display.. still zero issues. A few other things that are very important to me, the SD card that allows for easy expandable memory without having to pay for it or having to upload pics and docs to a PC. Because of that you have all the information you want, even from years ago right at your fingertips. Those pics from the trip to California 3 years ago now... Right there in a folder in your hand. Another huge benefit to me is swipe. It is a peculiar thing that swipe on a Samsung phone is absolutely effortless. If you know where the letters are you can right a novel in minutes with only a glance at the screen from time to time. For some reason that wasn't the case with the iPhone 14 pro. I don't know why.
iPhones have Samsung beat with certain things like face recognition, finger print recognition, Imessages, sensitivity to the individual using it. All great stuff but I needed maps, and swipe to work flawless and went old school to get the added benefit of the SD card
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Justin Zavodsky
4.0 out of 5 stars Came in good condition works fine.
Reviewed in the United States on December 4, 2022
Color: Cloud BlueSize: 128 GBVerified Purchase
The phone works great so far, no chips, cracks, or anything just a little dirty. I haven't put my sim card in it yet because I'm waiting for a screen protector and case. It does not come with the factory charger but some cheap random usbc one which is fine I guess. Phone could have used a little more packing material since it was slightly loose in the packaging. Overall though an amazing purchase for the price.
2 people found this helpful
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William B.
1.0 out of 5 stars Lies, this is not "Factory Unlocked" DONT WASTE YOUR TIME!!!
Reviewed in the United States on January 29, 2022
Color: Cloud BlueSize: 128 GBVerified Purchase
This is not "factory unlocked", at least not the one I received from WCell. It's not EVEN UNLOCKED. I've now just received my third phone from them, and still it won't work with Verizon. Completely locked up for Sprint. Has bad software versions that won't even allow you to do a software update for the phone, even if you did have it on Sprint.

The first phone I got from WCell was an S20+ "unlocked". Spent the entire day at Verizon trying to get it to work, but come to find out it was locked to Sprint. Amazon sent a replacement which arrived 2 days later, same issue. I returned those 2 and bought a "Factory Unlocked" version, should never have been locked to any carrier. Go figure, same problem. Locked to Sprint. So the "Factory Unlocked" title of this item is completely false advertising. I've now wasted over a week of my time with no phone hoping Amazon would make this right and live up to their "Renewed Promise" that you would receive a good condition working item through their sellers.

Amazon has done nothing to make this right except give me the run around and offer to return these. This seller said they had a "small batch" of bad software phones, but I've now had 2 of them from one listing and then bought a third from a totally different listing. Seems like all their phones. They should pull these from the shelves and resolve the issue instead of selling people faulty phones! DON'T WASTE YOUR TIME!!!!!
22 people found this helpful
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Angie
5.0 out of 5 stars Sent back for refund and still not recieved
Reviewed in the United States on April 24, 2024
Color: Cloud BlueSize: 128 GBVerified Purchase
Item burned up as soon as I first charged the item. Did not work from the start, charged, then it cracked the back all the way from the charge cord to the mid back of phone and would not turn on after that happened. Was happy to hear that they would refund the item,
Refunded--thank you for following through--I think this is an issue with this series of phone
2 people found this helpful
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