Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
Easy Claims Process: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it. A service fee will apply. $29 to repair or $49 to replace your phone.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
LOW MONTHLY BILLING: You will be billed monthly for 36 months. Cancel anytime. Coverage ends once plan is canceled, expires or once the aggregate limit is met.
PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll replace it or send you an Amazon e-gift card for the replacement cost. A service fee will apply. $29 to repair/reimburse, $39 to repair or $79 to replace your phone.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Phone arrived in factory box with a usb-c to usb-c charging cable and a sim card removal tool. The box had been opened before, but I would expect that with a refurbished product. Cosmetically, the phone was pristine! No dents, dings, or scratches that I could find. Upon turning it on and setting it up with my Verizon account, nothing seemed amiss. And after using it for a couple of days, there's nothing wrong with the battery life either. I couldn't be happier. Hope yours comes in the same condition mine did...It can be a bit of a gamble buying refurbished products
Phone arrived and battery was dead and would not turn on. After trying a few power cords it started charging. After setup had a few minor glitches. Phone now works great.
The condition of the phone is worse than expected for $400. The cameras are really scratched up and the phone is pretty beat up. The main issue is the phone overheats very fast for no reason. It just keeps heating up even if it is not in use. I doubt this phone will last long. I did not recieve the Sim card remover piece that it claims is in the box. The charger also gets very hot when plugged in.
Phone was in great shape, and functions as described. Locked phone, for Verison customers. Had phone for over a month now, and phone continues to operate as expected. This was an exact replacement phone to my previously stolen and deatroyed S23 supllied by my carrier. I see no difference in its functionality, and has match or better performance. Maybe those who complained are the only ones that had rated it, and the rest never rated it. IDK about everyone else, but mine is awesome sauce 😎