Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it. A service fee will apply. $49 to repair or $129 to replace your phone.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
- EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- LOW MONTHLY BILLING: You will be billed monthly for 36 months. Cancel anytime. Coverage ends once plan is canceled, expires or once the aggregate limit is met.
- PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
- EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll replace it or send you an Amazon e-gift card for the replacement cost. A service fee will apply. $49 to repair/reimburse, $89 to repair or $159 to replace your phone.
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
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SAMSUNG Galaxy Z Flip5 AI Phone, 256GB Unlocked Android Smartphone, Compact, Foldable Design, One-Hand Control, Best Selfies, Full Cover Screen, Hands-Free Use, US Version, 2023, Lavender
Sustainability features
This product has sustainability features recognized by trusted certifications.
Conserves energy compared to similar products.
![EPEAT](https://cdn.statically.io/img/m.media-amazon.com/images/I/21OXy0oJ8VL._SS128_.png)
EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.
Certification Level
GOLDReturn this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Learn more
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Purchase options and add-ons
Brand | SAMSUNG |
Operating System | Android 13.0 |
Ram Memory Installed Size | 8 GB |
Memory Storage Capacity | 256 GB |
Screen Size | 6.7 Inches |
Resolution | 2640x1080 |
Model Name | Samsung Galaxy Flip5 |
Wireless Carrier | Unlocked for All Carriers |
Cellular Technology | 5G |
Connectivity Technology | Cellular, Bluetooth, Wi-Fi, USB, NFC |
About this item
- GALAXY AI IS HERE: Search like never before¹, get real-time interpretation on a call², format your notes into a clear summary³, and effortlessly edit your photos⁴ - all from your smartphone, all with AI
- PURSE, POCKET & PALM PERFECT: Flex the pocket-perfect and powerful Galaxy Z Flip5; With its innovative design, this compact phone is packed with a big personality
- DO MORE SINGLE-HANDEDLY: With Flex Window, the large cover screen you can use while compact, Galaxy Z Flip5 single-handedly takes convenience to a whole new level; Simply reply to texts, change songs and snap photos with just one hand
- CAPTURE IT ALL HANDS-FREE: In Flex Mode, record share-worthy video without holding your phone; Whether it’s your dance moves, an outdoor adventure or time with family, capturing life’s best moments is extremely easy with hands-free recording
- LARGE SCREEN, EASIER ACCESS: With customizable widgets and a full cover screen, Galaxy Z Flip5 is always open even when it’s closed; Complete tasks in a flash, like sending texts, answering calls, accessing your calendar and even snapping selfies
- PERSONALIZED FROM THE OUTSIDE IN: Unfold ultimate personalization with Flex Window on Galaxy Z Flip5; Decorate your cover screen with cute pet selfies, unique frames and customizable clock styles; Plus, access your favorite widgets in a flash
- MULTIPLE ANGLES. PERFECT SHOTS: Take stunning selfies hands-free with Galaxy Z Flip5 open or closed; Capture more angles more ways — either in Flex Mode or with the full cover screen that allows you to use the best camera on Z Flip7
- SHOW OFF YOUR BEST SELFIE: Meet your new selfie bestie; Find the perfect angle with a cover screen that lets you clearly preview pics live before capturing; Then, snap your share-worthy shot with the best camera on Galaxy Z Flip7
- HOLD A CONVERSATION, NOT YOUR PHONE: Put your Z Flip5 in Flex Mode and do more at once with hands-free video calling; Catch up with family while fixing your favorite recipe, or get ready for a night out while chatting with friends
- IMPRESSIVELY COMPACT: See heads turn and jaws drop when you unfold Galaxy Z Flip5; With a unique folding design and a full cover screen, flexing your phone is easier than ever
Additional Details
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the speed, quality and portability of the cellular phone. For example, they mention it's incredibly fast, has a stunning display, and takes amazing photos. That said, some complain about the screen and battery life.
AI-generated from the text of customer reviews
Customers like the quality of the cellular phone. They mention it's a great product, has a good rear camera, and the hinge is very sturdy. Some say the phone hasn't broken yet and is sturdy without being heavy.
"...Visuals are sharp. I think this is a fantastic phone. However, my puppy found it one day and put a couple of teeth marks on it...." Read more
"...I get a lot of people asking me about it. It feels weighted/sturdy without being heavy so it's not as easy to drop, has impressive camera quality..." Read more
"This is a great phone. The hinge is very sturdy, and it feels nice. The crease is noticeable, but it has just disappeared from my vision...." Read more
"...The phone hasn't broke on me yet." Read more
Customers are satisfied with the picture quality of the cellular phone. They mention that the front display looks great to the eye, the visuals are sharp, and the phone is study yet cute. It has a minimalist clear matte cover and a cover screen for the outside screen. Overall, customers are happy with the quality of pictures that it takes.
"...This phone is fast, the colors are bright, the programs are well set up. I liked that I could use the phone without opening it...." Read more
"...It's hard to beat a touch-screen flip phone and everything looks great to the eye. I am overall pleased and I recommend...." Read more
"...The outer screen is also great because you can use the main cameras for a selfie, and you can even fold it to prop it up on something." Read more
"Good picture quality, fast charging, nice sound system" Read more
Customers like the portability of the cellular phone. They say it fits in their pocket perfectly, and is easy to carry. They also mention that it can tuck it into smaller spaces and that it gives them plenty of space to see their notifications.
"...is easy to navigate (short tutorial provided) and gives you plenty of space to see your notifications...." Read more
"...This phone is very good in putting in my pocket in my gym shorts. The phone hasn't broke on me yet." Read more
"...It's nice because it really fits in your pocket and it's convenient easy to get etc etc...." Read more
"I'm very pleased with the phone. Love how it fits in my pocket. If you install Good Lock you can use any app on the front screen which I use a lot." Read more
Customers find the cellular phone easy to use. They mention that the cover screen is easy to navigate, and the process was easy. Some say that the phone fits in their pocket and is convenient to get. They also say that it makes it easier for them to walk the dog and put the phone in their pockets.
"...It made it easier for me to walk the dog and put the phone in my pocket. This phone is fast, the colors are bright, the programs are well set up...." Read more
"...The cover screen is easy to navigate (short tutorial provided) and gives you plenty of space to see your notifications...." Read more
"...Otherwise, the folding ability is great and makes it very convenient...." Read more
"...It's nice because it really fits in your pocket and it's convenient easy to get etc etc...." Read more
Customers are satisfied with the performance of the cellular phone. They mention it works great, has good technology, and is a wonderful cellphone.
"This is a wonderful cellphone, I really loved it. It made it easier for me to walk the dog and put the phone in my pocket...." Read more
"...responsive/smooth, and the front screen is such a cool feature, and so useful...." Read more
"...Worked from the get-go, and am very happy with the folded-screen notifications...." Read more
"Had it for over a month now. I works great...." Read more
Customers are satisfied with the speed of the cellular phone. They mention that it is incredibly fast, has a stunning display, and takes amazing photos. They appreciate the fast charging and the nice sound system.
"...This phone is fast, the colors are bright, the programs are well set up. I liked that I could use the phone without opening it...." Read more
"Good picture quality, fast charging, nice sound system" Read more
"This is so easy and fast. My best phone ever. Thanks Amazon!!" Read more
"Nice!!!! I love my new phone! Delivery was good and careful with the package. Can't wait to flex it! 🥰..." Read more
Customers have mixed opinions about the battery life of the cellular phone. Some say that it has great battery life, while others say that the battery does not last and does not hold a good charge.
"...Battery life is rather good (followed the battery saver recommended)...." Read more
"...strength of the magnet of closing it and opening it kind of wears off pretty quickly...." Read more
"...Pros: Battery life is great, camera is amazing, the screen is super responsive/smooth, and the front screen is such a cool feature, and so..." Read more
"...Nevertheless, I'm very worried that the new phone won't last because of the constant bending of the screen...." Read more
Customers are dissatisfied with the screen of the cellular phone. They mention that it fails after a few weeks, degrades after 3 months, and is unusable. Some say that the bottom half of the screen starts glitching and there is a noticeable white. They also say that if the screen gets damaged again after the first free repair, the phone is basically unusible.
"...still works on the front as usual, but when you open it, the screens are black. I tried to fix it but haven't been able to...." Read more
"...Now several lines deep, the display is completely shot and glitches out... Unable to unlock the phone except from the outside display has rendered..." Read more
"...It glitches a lot it's not really fast and the strength of the magnet of closing it and opening it kind of wears off pretty quickly...." Read more
"...Within minutes, the entire screen started going black as well. It was too late for me to return the phone to Amazon, so I contacted Samsung...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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I've noticed bugs like with YouTube Music once I got this phone, it started skipping forward in the song, which my S20 did not do however this is probably fixable? The phone is super new so updates may take care of this hopefully.
Also note the lavender option is pink with maybe purple undertones so you will be disappointed if you expect purple. I like pink so I'm fine with it.
if you want the same specs as their Ultra versions, you may be disappointed. I personally love the camera (and have gotten compliments on it) and I can wait until the end of the day before I charge this, but I've heard people point out that Samsung's other phones are more advanced like with a bigger battery, higher camera MP, etc but I don't think the average consumer needs super high numbers in those areas. I don't regret my choice at all and I actually think this phone is still a better investment than other models. It's hard to beat a touch-screen flip phone and everything looks great to the eye. I am overall pleased and I recommend. Will update if anything changes.
I heard back from local repair centers and they've stated that this model is among the worst from this latest generation of flip phones. With >$500 screen replacement costs, I really hope nobody makes the same mistake we did of expecting this new technology to be as durable as regular phone screens.
![Customer image](https://cdn.statically.io/img/images-na.ssl-images-amazon.com/images/G/01/x-locale/common/transparent-pixel._V192234675_.gif)
Reviewed in the United States on February 18, 2024
I heard back from local repair centers and they've stated that this model is among the worst from this latest generation of flip phones. With >$500 screen replacement costs, I really hope nobody makes the same mistake we did of expecting this new technology to be as durable as regular phone screens.
![Customer image](https://cdn.statically.io/img/m.media-amazon.com/images/I/61Nxty4IZbL._SY88.jpg)