I did about a month of research prior to purchasing this phone. Comparing online the Samsung S8/S9/S10 and other brands from China. Seeing that I have owned Samsung from the S3 I am partial to the brand as it has always done well for me. I needed a phone in the US to function with two SIM cards simultaneously, one for work one for home, without having two completely different cell phones. I should also say, that I was not interested in an Apple Device. The carrier that both of my SIM cards uses is ATT. At the time of purchase, ATT does not carry a Samsung device in the US that offers a dual SIM capability.
In the Box (factory sealed with intact seal):
- Galaxy S10 (SM-G973F)
- AKG wired headphones w/mic
- US wall plug w/USB C cord (charger)
- Pre-installed screen protector (brand unknown as it was already on the phone)
- Clear plastic case (brand unknown, and offers minimal protection)
- 128GB SD Card (not able to use internal to the phone due to my need for 2 seperate SIM cards)
- USB C Male to standard USB female adapter (use for data transfer and/or keyboard/mouse capabilities)
- Informational material specific to the phone
- Internal SIM card holder with dual functionality (Can hold 2 micro SIM Cards or 1 micro SIM and one SD Card)
Initial power on and setup:
- Battery was 50% +/- charged
- Initial power up was in another language, however a drop down menu on the initial screen offered English (Canada). This option was selected and found to be what as needed for proceeding with US setup
- Effortless data transfer from Samsung S8 to S10 using Samsung Smart Switch.
- The ATT SIM card was plug and play, no additional setup was needed other than inserting the SIM into the phone.
Initial impressions/functions of S10:
- Dual SIM capability (yes, both are physical SIM cards (no eSIM)
- Wireless charging (Yes)
- Headphone jack (Yes)
- 3 main rear cameras and 1 front camera (all function very well)
- Hidden fingerprint scanner (works well)
- Facial recognition (works really well, I no longer need to use my fingerprint unless I am in very low light conditions)
- Bixby, (another "helper" akin to Alexa, Google, etc. I was never really a fan of my phone talking to me, so this will probably be more of a toy than a feature for me personally. However, there is a dedicated button on the left hand side for Bixby. This button can be customized with a tap or double tap for an additional quick launch of an app. I chose a single tap for my camera.
- Other interesting, helpful, gimmicky, etc function on the phone. Some are great and add well to the phone. Others, I simply disabled or hid.
Dual SIM: The real reason I purchased the phone.
- I will start by saying that this international version of the S10 was EXACTLY what I was hoping for in a cell phone.
- Two separate physical ATT SIM cards are being used.
- On the phone screen I am able to see signal strength for both SIM cards
- I am able to set a default SIM card for: 1) Phone Calls, 2) Text, 3) Data. This is done easily with a swipe down from the top of the screen and shown directly below the primary settings (such as WiFi, GPS, BlueTooth, etc.)
- However, default does not mean that the "secondary" SIM is in standby.
- When making calls, I am given the option of easily calling from SIM 1 or SIM 2 (which can also be identified with different symbols rather than numbers, such as a home symbol and work symbol).
- When texting, I am given the option of easily sending from SIM 1 or SIM 2, same things with the symbols.
- When using data, the phone uses the default setting that was chosen by the user.
- The phone is able to receive calls for both phone numbers without having to change settings.
- All in all, I am very impressed with the intuitiveness of the design, capability, and ease of use with the dual SIM functionality.
Overall Impression:
With everything from purchase cost, minimal wait time for delivery, setup, use, and functionality I am very impressed. At this time, there is not a single thing about the phone where I would say "this could be better". I will say that I am not a gamer, thus the phone will not be used for them. I cannot comment on how well it would be used for games. I do take many pictures than range from people to panoramic vista views of National Parks and the phone is used as my main daily use camera. Samsung has never let me down in this area. Very happy with this purchase.
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Reviews with images
Great phone!
Just opened the box! Everything looks great for now, well packaged and on time. I'll be playing with it, testing stuff out and putting it on a carrier within the next few days so I'll be giving an update on all that soon. But I'm loving it so far and unless anything is wrong with it, I don't plan on returning!
Top reviews from the United States
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Reviewed in the United States on November 9, 2020
Color: Prism WhiteVerified Purchase
Just opened the box! Everything looks great for now, well packaged and on time. I'll be playing with it, testing stuff out and putting it on a carrier within the next few days so I'll be giving an update on all that soon. But I'm loving it so far and unless anything is wrong with it, I don't plan on returning!
Images in this review
Top reviews from other countries
MIGUEL R.
Excelente Compra!!!
Reviewed in Mexico on February 27, 2021Color: Prism WhiteVerified Purchase
Richard Sloan
Great phone and competitively priced!
Reviewed in the United Kingdom on February 28, 2020Color: Prism WhiteVerified Purchase
Kosmix
non originale e ricondizionato
Reviewed in Italy on November 30, 2021Color: Prism WhiteVerified Purchase
JPW
Buen equipo tal y como anunciado
Reviewed in Mexico on December 17, 2019Color: Prism WhiteVerified Purchase
