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Advertising:
The description mentioned that there would be no visible scratches from within 12" away, and I can safely say that is a true statement. The phone was, indeed, T-Mobile branded when I received it as stated. Overall, the phone is as advertised.
Shipping & Item condition:
Arrived on time in a nice box (not OnePlus branded, however). Packaging was adequate to prevent damaging. Unfortunately it did not come with an official Oneplus Dash Charger. I simply received an Amazon charger that wasn't even USB-C. Thankfully I already had one on the way, so it was a non-issue for me, but something you should be prepared to purchase.
Price:
$346.95 - At the time I purchaced this (August 2019), this was about the best bang for your buck you could get in an Android phone. Oneplus was selling the 6T on their website still for about $600 new. I suspect this price to continue to drop once the 8 and 8 Pro are announced/Released. The 7T was already released, but unfortately not being sold in the US.
Build Quality/Durability:
This was my major concern with buying an Amazon renewed phone. I was very worried that I'd see scratches, have software issues, poor battery, or some other unknown problem. Thankfully, it didn't have a single scratch on it and looked/performed as a brand new phone. The battery health was over 90%. Simply put, I was very surprised to get what seems like a brand new phone for so cheap.
Performance:
I did a ton of research before purchasing a new phone. I previously had a Samsung Galaxy S6 edge, and that thing was super sluggish and terribly slow after 5 years of use. I learned that Oneplus phones don't typically slow down as much as Samsungs, or other brands, and I really liked Oxygen OS. It seems very snappy and quick to load apps. The in-display fingerprint sensor can be hit or miss at times, but I seem to average an 80% success rate when I try to unlock my phone. I know the newer 7 Pro has an even better fingerprint sensor, but in my book the difference is negligible when considering the price of the Pro. I never liked playing games on my Samsung because of how sluggish everything was, but I've been finding myself playing more on this one. It's very quick and doesn't seem to overheat like my last phone.
Design/Features:
- I really like OxygenOS. It is quick, clean, and simple. I did not like, however, that it was T-Mobile branded. A quick youtube search led me to a video that helped me quickly (and I'm talking only 30mins here) convert it to the international unlocked version. Now I don't have to worry about delayed OS updates or lack of support from T-Mobile. I would recommend installing an App called Oxygen Updater, as it seems the international version won't automatically push updates to your phone. You would have to seek them out and manually install them. The App does that for you and works very well.
- The teardrop notch is hardly noticeable. Almost all apps and games will simply reduce the screen size, so it looks like a black bar instead of a notch. I feel like this is a better solution than the pop-up camera on the 7 Pro. Moving parts on a cell phone simply don't give me confidence.
- Honestly, my favorite feature is a dedicated slider for the ring-modes. Slide up once for vibrate mode, once again for silent, and all the way down for ring. It doesn't mess with the alarm volume, which is nice, and I now no longer need to go into the settings to change my modes.
- I do not like, however, that there is no longer a dedicated notification LED. I've gotten used to it, however, as there is a setting to flash the screen briefly when there is a new notification. It's just not as ideal, IMO.
Overall:
I can't say enough how happy I am that I was able to get a practically brand new phone for so cheap. Yes, you'll have to spend a little more for an official charger, case, etc., but you'd likely be buying many of those things anyway, right? If not, you're in even better shape. Amazon renewed products also have a 90-day return window, which is a nice piece of mind. Overall I can safely say that I'm happy with this purchase and would definitely consider Amazon renewed products again in the future.
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Sustainability features
This product has sustainability features recognized by trusted certifications.
Pre-owned
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
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Pre-owned Certified: Electronics Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
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Reviews with images
2 Years In And It's Still a Workhorse
I bought this phone refurbished in 2020, for $213, and have used it extensively since then. I feel safe reviewing it.Pros:Amazing battery life1. Well after other phones from a similar time of release stopped being able to support later Android updates or use the updates effectively, this phone's had no issues2. Camera quality is fantastic. It's no DSLR raw file but it's certainly one of the better camera qualities I've used. The fantastic aperture especially is handy for lower light photography3. Bluetooth range and stability is actually way better than many of my friends' more modern phones to the point that they default to using my phone when we're keeping phones well away from the pool and using a waterproof Bluetooth speaker for music4. Being able to create multiple instances of applications has come in clutch for managing my work and personal accounts on the same phone. No more carrying more than one phone around!5. This is a strange one but I really enjoy the clock app on this. The ability to keep the current time and multiple world times on my home screen is handy since I do a lot of work with international people and don't want to contact them at inappropriate times. It takes the mental math out of my day for my most commonly used time zones.6. I really enjoy the status bar on this phone. The front camera splits the middle of it but it allows for constant updates to seconds on the clock, The Weather Channel's app shows the temperature in the status bar, notifs fill in the top left, and all of my more phone management statuses are on the right. This makes it really easy to divide your focus instead of other phones I've had that just locked a couple of things to the right and filled in the rest of the status bar as things are added/updated. Its a small change but it does make a world of difference7. Ability to link to Windows PCs with a phone this old is kind of rare but this can with the newest Android updates and makes life so much easier. Being able to quickly see who messaged or called, what notifications came in, and manage my camera roll without once having to look down at my phone (especially when in a video call meeting) is a game-changer.Cons:1. Periodically the camera stalls when loading and the whole phone needs rebooted. If quickly shifting into the camera app is needed to catch special moments like your child's first steps, you might need to pass on this2. Sometimes a spotty wifi signal will just be dropped completely and need to manually be reconnected to. It doesn't happen all the time but if you will be using a weak or inconsistent wifi signal, that might be a factor for you.
Top reviews from the United States
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Reviewed in the United States on September 17, 2019
Reviewed in the United States on October 12, 2019
Great phone, great value, wrong charger.
Reviewed in the United States on October 12, 2019
The phone was just as described. The screen, back and camera lenses were like new (no scratches). The phone was a T-mobile unit and it was unlocked and doesn't have a lot of bloat-ware apps. The unit did have 8GB Ram and 128GB Flash which makes it a top performer. The AMOLED screen is top-quality. The battery life is very good for me (~48 hrs+) right now. Most importantly this is one of the few phones that DOES support WiFi-calling/text when used with a T-Mobile sim-card. This feature can't be added to generic "international" android phones that are unlocked. The camera works well, but is not as good as some of the newer 3+1 cameras found on other top-end phones. There is no "ultra-wide" angle mode. My only nit-pick was that this unit did not come with the factory charger, which is rated for 20Watts (5V/4A), instead an Amazon charger was included rated at only 9Watts (5V/1.8A) which will result in much longer recharge times. It did come with a simple USB type C cable, but no earphone adapter.
Reviewed in the United States on October 12, 2019
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Reviewed in the United States on October 28, 2019
