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Eligible for Return, Refund or Replacement within 30 days of receipt
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Nokia XR20 5G, Android 11, Unlocked Rugged Smartphone, Dual SIM, US Version, 6/128GB, 6.67-Inch Screen, 48MP Dual Camera, Granite


$299.00
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Purchase options and add-ons

Brand Nokia
Operating System Android 11.0
Ram Memory Installed Size 6 GB
CPU Speed 1.8 GHz
Memory Storage Capacity 6 GB
Screen Size 6.67 Inches
Resolution 2400 x 1080
Refresh Rate 60 Hz
Model Name XR20
Wireless Carrier Unlocked

About this item

  • Android OS upgrades until 2024 and a 2-year warranty. Advanced biometrics allow easy access to your device with a side Fingerprint sensor and biometric face unlock.
  • 6GB RAM / 128GB internal memory and MicroSD card support up to 512 GB
  • Designed with durability in mind the XR20 withstands drops from up to 2 meters and provides the security of IP68 – the highest rating for both dust and water resistance
  • Rear 48MP dual camera with 13MP ultrawide lens and 8MP front-facing camera
  • This device works with all GSM carriers including, but not limited to: AT&T, Boost, Cricket, H2O Wireless, Metro, Net10, Simple Mobile, T-Mobile, Tracfone. This product will not work with Verizon. Please confirm compatibility and network availability with your preferred carrier. 5G support not offered with all carriers.

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Customer reviews

4 out of 5 stars
4 out of 5
286 global ratings

Customers say

Customers like the durability and battery life of the cellular phone. For example, they mention it's well made and built like a tank. That said, some complain about the group messaging and fingerprint reader. Opinions are mixed on the camera, screen size, speed, and performance.

AI-generated from the text of customer reviews

21 customers mention "Durability"17 positive4 negative

Customers like the durability of the cellular phone. They say it's well-made, durable, and reliable. Some customers also mention that the screen never broke. Overall, most are satisfied with the durability and reliability of the phone.

"...I'll update if I actually can break it but it's been rugged and fits my needs...." Read more

"It's a rugged phone, so that's a bonus, the battery has good life, and it seems to get decent 5g reception...." Read more

"It starts from a concept I appreciate, sturdy resilient built. You dont have to worry about dropping and breaking...." Read more

"...I also play a lot of mobile games and the battery does hold up nicely through out the day...." Read more

11 customers mention "Battery life"8 positive3 negative

Customers like the battery life of the cellular phone. They say that it has a great battery life.

"...Battery is phenomenal, about 2days on a charge. Power button/fingerprint reader is a little glitchy but not insufferable...." Read more

"It's a rugged phone, so that's a bonus, the battery has good life, and it seems to get decent 5g reception...." Read more

"...That doesn't help me much at work. Battery died a year and a half after buying it...." Read more

"...Battery life is great. I'm not a gamer so it might not last for them. I use mine for work and it is doing great...." Read more

34 customers mention "Camera"18 positive16 negative

Customers are mixed about the camera of the cellular phone. Some mention that it's a very good smartphone with a good camera, while others say that it has the worst camera by far and is below webcam quality.

"For the price I got this at, the XR20 is a very good smartphone if you just want a "phone". It has no crazy features aside for it's durability...." Read more

"...from Cat, Ulephone and a couple others, and this phone has the worst camera by far." Read more

"...Screen is bright, sound is loud (dual speaker), camera is as good as I would ever need it to be. It's a little heavy but adds to the rugged feel...." Read more

"This is by far the absolute worst Android device I've ever owned, and as an Android enthusiast it is an absolute disgrace to the platform and the..." Read more

21 customers mention "Performance"7 positive14 negative

Customers are mixed about the performance of the cellular phone. Some mention it works as intended, has great performance, and the flashlight works great. Others say that it drags and functions poorly. It just won't preform the basic functions of a phone, and it does not work with First Net.

"...This phone is built like a tank. Some of the Android features don't work as smoothly as the windows is, but the apps availability is much better...." Read more

"...It has no crazy features aside for it's durability. It's also from a known brand, not some mysterious knockoff brand of dubious quality...." Read more

"...Issue with Nokia XR20 is an app I love Multi-Timer, just will not work on it - will not pop-up and have checked all system's permissions...." Read more

"Nice phone but it won't stream or play videos without serious audio lag...." Read more

8 customers mention "Screen size"3 positive5 negative

Customers are mixed about the screen size of the cellular phone. Some mention that the screen is large and has a good display, while others say that it's a little large in hand.

"...I didn't do enough research... Phone is WAY too large for my outdoor activities. The camera had trouble focusing. There is no back button...." Read more

"...I'll update if I actually can break it but it's been rugged and fits my needs...." Read more

"...phone, but the fingerprint reader is oriented for a lefty, and its small and inaccurate...." Read more

"It's a little large (for me) as a day to day one in my pocket. I use mostly for CBRS testing, Band 48." Read more

8 customers mention "Speed"3 positive5 negative

Customers are mixed about the speed of the cellular phone. Some mention that the quality is excelent and the processor is fast. They also appreciate that it charges really fast. However, some customers have reported charging issues, and the phone freezes for a half second. They mention that it frequently locks out and that the overall speed of phone is slow.

"...The fingerprint reader is also a source of frustration; the phone frequently locks out and makes me type the password because the fingerprint reader..." Read more

"...The screen quality is excelent and the processor is fast. I recommend." Read more

"...choke when switching from one app to the next, the phone will freeze for a half second then return to the homepage...." Read more

"...Now after s few months it won't charge. Message says Not recognized when attempting to charge...." Read more

8 customers mention "Fingerprint reader"0 positive8 negative

Customers are dissatisfied with the fingerprint reader on the cellular phone. They mention that it is in an annoying place, it is glitchy, and too sensitive. Some say that the reader is oriented for a lefty and is small and inaccurate.

"...Power button/fingerprint reader is a little glitchy but not insufferable. I don't use the face reader...." Read more

"...Using on TMobile.Pet peeves would be the be fingerprint reader location makes it so easy to unlock that nearly every time you put it in..." Read more

"...and the fingerprint reader is too sensitive...." Read more

"It seems like a good hefty phone, but the fingerprint reader is oriented for a lefty, and its small and inaccurate...." Read more

8 customers mention "Group messaging"0 positive8 negative

Customers have issues with the group messaging on the cellular phone. They say that they can't receive messages or receive calls. They also mention that the phone has trouble with calls over Android Auto and that it dialed 911 while grocery shopping.

"...The last straw for me was it dialing 911 while grocery shopping...." Read more

"...There is also only Google messaging. The user experience feels like a $50 tablet that I would get a child to play basic games on. Returning item." Read more

"...It started dropping calls so I contacted my mobile carrier, several times, for trouble shooting...." Read more

"...point, so I guess I just eat the cost of a $500+ phone that refuses to text message for some unknown reason...." Read more

Promising, but no Security updates. Avoid.
1 Star
Promising, but no Security updates. Avoid.
Positives:I like that the phone feels robust and will not break with daily usage. It is a big heavy phone, but that is okay. I like that it has Gorilla Glass so you are less likely to scratch or crack your screen. This phone also has wireless charging, but you have to purchase a compatible wireless charger separately.Negative:Nokia claims this phone comes with security updates but the one I received has outdated Security updates, and Google Play system updates (see screenshot). The one I received has build number: 00WW_1_240_SP02, which if you search online is now outdated and Nokia has since released to North America a newer build. I contacted Nokia support and they made me jump through many hoops such as clearing certain Google apps cache and restarting the phone, I reset phone from factory, they had me use a different network, etc. Nokia finally told me to just wait for the update to arrive. No ETA, just sit and wait, potentially for months? We are now in May 2022 and the installed Security update on this device is from Dec. 5 2021 and the Google Play system update is from April 1,2021. I DO NOT recommended this device until Nokia fixes this issue. The security updates are a main feature and Nokia has not yet figured it out.
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Top reviews from the United States

Reviewed in the United States on November 24, 2023
Color: GraniteVerified Purchase
For the price I got this at, the XR20 is a very good smartphone if you just want a "phone". It has no crazy features aside for it's durability. It's also from a known brand, not some mysterious knockoff brand of dubious quality. This is just a phone that can take pictures, go on the Internet and install apps. It's all I needed. Plus, the extended 4 year support means it won't be instantly outdated. Would recommend for people who want a simple smartphone - also it does have a variety of annoying button gestures enabled by default - I would disable those day 1.
2 people found this helpful
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Reviewed in the United States on December 10, 2021
Color: GraniteVerified Purchase
I work maintenance and construction job. Drops, wet & dirty hands, gloves, loud noises. This phone is proving to be very valuable in the field. I'll update if I actually can break it but it's been rugged and fits my needs. TMobile made me replace my old phone due to 5G which is total BS but I do really dig this phone. Battery is phenomenal, about 2days on a charge. Power button/fingerprint reader is a little glitchy but not insufferable. I don't use the face reader. Used Nova Launcher to get rid of all the Google trash that comes on the phone/home screen like the search bar. I do wish the Google assistant button was programmable. It's disabled so it just a dead button. Screen is bright, sound is loud (dual speaker), camera is as good as I would ever need it to be. It's a little heavy but adds to the rugged feel. Got it at a reduced price (maybe a return) in good condition. It was perfect except for the screen film was already removed so not perfectly new. Payed $380 before tax. I'm pleased overall and would recommend. FTMobile and all the other telecom monopolies though.
26 people found this helpful
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Reviewed in the United States on October 11, 2022
Color: GraniteVerified Purchase
It's a rugged phone, so that's a bonus, the battery has good life, and it seems to get decent 5g reception. The screen is large and has a good display.
My biggest issue with this phone is the camera, it takes great photos under good lighting conditions, but terrible photos under anything other than ideal lighting, and the flash is really pathetic. I've tried different settings, but it just doesn't take good photos. I've had rugged phones from Cat, Ulephone and a couple others, and this phone has the worst camera by far.
9 people found this helpful
Report
Reviewed in the United States on December 25, 2023
Color: GraniteVerified Purchase
This is by far the absolute worst Android device I've ever owned, and as an Android enthusiast it is an absolute disgrace to the platform and the operating system. If you'd like a phone that regularly fails at basic things, such making and receiving calls and messages, then this is the device for you. Never have I ever owned a phone with so many random software glitches that prevent me from doing the most basic things on a regular basis. Every update just makes it even worse. Shame on you Nokia, please do better next time.
2 people found this helpful
Report
Reviewed in the United States on February 25, 2024
Color: GraniteVerified Purchase
It starts from a concept I appreciate, sturdy resilient built. You dont have to worry about dropping and breaking. The screen quality is excelent and the processor is fast. I recommend.
Reviewed in the United States on September 16, 2022
Color: GraniteVerified Purchase
I really like this phone. Had Nokia smartphone in the past but switched because of the OS.
This was purchased in July 2022. Have read some comments about some folks having issues with the mic. So far I have not had any issues at all with taking phone calls or have run into any mic troubles. Maybe they put a patch up to fix the issue.

I also play a lot of mobile games and the battery does hold up nicely through out the day. It's nice that it charges really fast and the camera is definitely a step up from my old phone and takes great pictures. Have nothing but good things to say so far :)
6 people found this helpful
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Reviewed in the United States on March 15, 2022
Color: GraniteVerified Purchase
Upgrading from an S8 active. Software is great no bloatware installed. I love the bigger screen and 5g connection. Using on TMobile.

Pet peeves would be the be fingerprint reader location makes it so easy to unlock that nearly every time you put it in your pocket it's going in unlocked without your noticing. The amount of pocket dials is insane. I've disabled it at this point which is unfortunate. You can do lockdown via power button but that's a pain for how frequently I get in to my phone. Face recognition is hit or miss with my various glasses and masks.

Power button is extremely sensitive. After turning off fingerprint reading it was almost always going into camera mode in my pocket, turning off or simply reading/watching on the phone.

The bulge for the camera is concerning how much it forces that to be the main point of contact when setting it down but so far so good.

Google assistant button is a joke. Easy to disable but just unfortunate there's no good way to remap it. I don't really need the button in general so no biggy.

Programmable button on the top is useful but takes some practice getting used to. It's hard to find due to size and slightly recessed. Moved camera to it but you have to unlock to use. Flashlight be works great on it locked or unlocked.

Camera software can be very laggy. Not ideal for those who need to get a quick spur of the moment picture. You might get it but it'll act like it's still waiting to take a picture for several moments and you wont know right away. Worse when using it in apps like Whatsapp or messenger.

While I have several complaints it's still been a big improvement in use and just being newer.

Some silly pros are the swipe up to unlock confuses my wife and daughter who are hardcore iphone users. they have yet to even get to the pin stage of unlocking it.

Very durable. Toddler throws it when she finds it and still looks new. Won't know true durability until I can put it through the ringer this summer.
21 people found this helpful
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Reviewed in the United States on April 8, 2022
Color: GraniteVerified Purchase
Moved from windows phone. This phone is built like a tank. Some of the Android features don't work as smoothly as the windows is, but the apps availability is much better. Battery life is great. I'm not a gamer so it might not last for them. I use mine for work and it is doing great. Been dropped a few times and no damage. Connectivity is great. Calls are clear. Camera could use some improvement but is more than adequate.
Opinion if you want a dependable phone that is real world use able and ready for life's abuse look into it.
4 people found this helpful
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Top reviews from other countries

Cliente de Amazon
5.0 out of 5 stars El único celular que me ha durado
Reviewed in Mexico on September 18, 2022
Color: GraniteVerified Purchase
Hasta ahora, había quebrado todos mis celulares. Me cansé de gastar en las reparaciones para la pantalla de mi Huawei Mate 9.

Llevo medio año con este teléfono y se me ha caído en innumerables ocasiones. La pantalla sigue intacta, a excepción de un pequeño rayón de un centímetro que solo es visible poniéndole mucha atención y forzando la vista.

La cámara que sobresale por la parte trasera se ha despintado, pero no se ha rayado y funciona perfectamente.

En una de las esquinas parece que quiere comenzar a desprenderse algo, pero sigue todo bien, en general.

Me bañé con él unas tres veces. Al salir da un poco de problema durante las llamadas porque la persona al otro lado no te escucha bien, pero a los minutos se seca y vuelve a funcionar muy bien.

Aunque la pantalla es a prueba de agua, cuando es demasiada ya no es posible seguir utilizándola. Si solo son algunas gotas no muy grandes, puedes seguir haciendo tap sin problema y con precisión.

Actualización después de 1 año y 2 meses: Sigue igual que la ocasión en la que hice esta reseña. Ni una diferencia. Ni siquiera he tenido problemas con el centro de carga como sí lo llegué a tener con otros. Definitivamente vale la pena la reducción en las características por su resistencia. Además, vi que el precio ya bajó en $3,500 MXN ($175 USD) desde que lo compré en enero de 2022.

Recomendadísimo. Estoy muy feliz con él.
5 people found this helpful
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Melvin Cheong
5.0 out of 5 stars Rare Breed
Reviewed in Singapore on November 1, 2021
Color: GraniteVerified Purchase
Hard to find, but a good durable product. Hope it works fine for my client.
One person found this helpful
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Tomyi
5.0 out of 5 stars Excelente equipo.
Reviewed in Mexico on May 24, 2023
Color: GraniteVerified Purchase
Muy buen equipo. Continúan con el esquema de los que eran Nokia Lumia, 4 microfonos para evitar la saturación de audio en conciertos!!!.
La cámara me gusta que elimina el efecto de distorsión a los extremos de las fotos y sus funciones son muy útiles.
Lo malo es el sistema operativo android.... ojalá siguieran con windows movil !!!!!
3 people found this helpful
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Arturo
3.0 out of 5 stars Sonido de baja calidad
Reviewed in Mexico on October 14, 2022
Color: GraniteVerified Purchase
Pues efectivamente es un gama media. Que se le puede pedir en fotografía. Se queda lejos de sus rivales. Pero lo que más me molestó fue su sonido (a pesar de ser sonido estéreo) se escucha muy opaco. Me encantan los Nokia, pero esto quedo pequeño. Si buscas un gama media robusto vale la pena. Pero si quieres calidad es necesario que busques en otro lado.
Cliente de Kindle
5.0 out of 5 stars Calidad y precio.
Reviewed in Mexico on January 17, 2022
Color: GraniteVerified Purchase
El teléfono es de uso rudo. Es muy útil para personas que trabajan en exteriores. El teléfono es un poco pesado. Estando en casa u oficina de se puede colocar en un soporte. Tiene buen sonido y pantalla grande. Excelente para musica, videos y películas.