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Microsoft Surface Laptop 4 13.5” Touch-Screen – Intel Core i7 - 16GB - 512GB Solid State Drive - Matte Black

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Purchase options and add-ons

Brand Microsoft
Model Name Laptop 4 13 i7/16GB/512GB BLACK
Screen Size 13.5 Inches
Color Matte Black
Hard Disk Size 512 GB
CPU Model Intel Core i7
Ram Memory Installed Size 16 GB
Operating System Windows 10 Home
Special Feature Dolby
Graphics Card Description Integrated

About this item

  • Power to do what you want with up to 70% more speed than before and an 11th Gen Intel Core processor.
  • Thin, light, elegant design in choice of two sizes: light, portable 13.5” or larger 15” that’s perfect for split-screen multitasking.
  • Show your best side on video calls with sharp video and image quality, even in low light, thanks to a front-facing 720p HD camera.
  • Enjoy theater-like sound for movies and shows with Omnisonic Speakers backed by immersive Dolby Atmos6.
  • Be heard loud and clear on calls with dual far-field Studio Mics that capture your voice and reduce background noise.
  • You’re going to need Word, Excel, and PowerPoint. Don’t forget to add Microsoft 365
› See more product details

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Important information

Legal Disclaimer

Upgrade rollout plan is being finalized and is scheduled to begin late in 2021 and continue into 2022. Specific timing will vary by device. Certain features require specific hardware, see https://www.microsoft.com/windows/windows-11-specifications.

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Price$1,199.99$677.00-6% $680.99
Typical: $720.99		$448.00$699.00$749.00
Delivery
Get it as soon as Wednesday, Jul 3
—
Get it Jul 5 - 9
Get it Jul 8 - 10
Get it Jul 8 - 10
Get it as soon as Monday, Jul 8
Customer Ratings
4.54.5 out of 5 stars383
4.54.5 out of 5 stars383
4.44.4 out of 5 stars85
4.34.3 out of 5 stars40
4.14.1 out of 5 stars73
4.34.3 out of 5 stars35
Touch Screen
4.8
4.8
4.8
4.8
4.5
—
Screen quality
5.0
5.0
4.7
4.6
—
—
Battery life
4.2
4.2
4.0
—
4.5
—
Camera quality
4.3
4.3
—
—
4.2
—
Sold By
Issaquah Highlands Tech
ElectroBrands (WE RECORD SERIAL NUMBERS)
Tek-Go, Corp - RFRB
DIGJUNGLE
Tech Rhino
DIGJUNGLE
display size
13.5 inches
13.5 inches
14.4 inches
13.5 inches
13.5 inches
15 inches
hard disk size
512 GB
512 GB
256 GB
256 GB
512 GB
512 GB
computer memory size
16 GB
8 GB
16 GB
8 GB
8 GB
8 GB
cpu manufacturer
Intel
Intel
Intel
AMD
Intel
AMD
cpu speed
1.8 GHz
1.5 GHz
2.6 GHz
2.2 GHz
1.5 GHz
2 GHz
cpu model number
Core i7
Core i5-1135G7
i5-11300H
Ryzen 5 4680U
Core i5
AMD Ryzen 7
operating system
Windows 10 Home
Windows 10 Home
Windows 11 Home
Windows 10 Home
Windows 10 Home
Windows 10 Home

From the manufacturer

Laptop 4

Do it all with style, performance, and speed

Sleek

Family

Intel

Sleek, elegant, and quiet

Open effortlessly with one finger and do your best work on the brilliant PixelSense touchscreen. Personalize you’re your choice of two sizes: the light, portable 13.5” or larger 15” that’s perfect for multitasking.

Make it your own

Rich tone-on-tone colors in warm Alcantara material or cool metal finish. Choose from new Ice Blue, plus Sandstone, Matte Black, and Platinum.*

*Colors available on selected models only. Available colors, sizes, finishes, and processors may vary by store, market, and configuration.

Next-gen performance

Featuring 11th Gen Intel Core processors* for a smoother flow across browser tabs, and faster performance across programs and tasks.

*Colors available on selected models only. Available colors, sizes, finishes, and processors may vary by store, market, and configuration.

Comfort

Exceptional

Connect

Comfort and convenience

Power your creativity anywhere thanks to all-day battery life, Fast Charging, and industry-leading typing comfort.

Exceptional typing comfort

Enjoy faster, more accurate typing with optimized key travel and responsiveness.​

Connect in more ways

Plug in the accessories you use today with built-in USB-C and USB-A, Surface Connect for charging, and headphone jack.

Complete your experience with Surface accessories

Arc

Earbuds

USB-C

M365

Surface Arc Mouse

Ultra-slim, ready to go, ergonomically designed. Available in Light Gray, Ice Blue, or Poppy Red.*

*Some accessories, software, Microsoft 365 subscriptions, and services sold separately. Colors available on selected models only. Available colors, sizes, finishes, and processors may vary by store, market, and configuration.

Surface Earbuds

Immersive sound, comfortable design, intuitive controls, and all-day battery life elevate music and calls to the next level.

USB-C Travel Hub

Have the ports you need with this multi-port adapter that gives you five ways to connect to networks, displays, and more.

Microsoft 365

With Microsoft 365* on your Surface, it’s now easier than ever to write, design, and share seamlessly across your devices.

*Some accessories, software, Microsoft 365 subscriptions, and services sold separately.

13.5 15 Go Book 3 Surface Book 3
Surface Laptop 4 (13.5) Surface Laptop 4 (15) Surface Laptop Go Surface Book 3 (13.5) Surface Book 3 (15)
Customer Reviews
4.5 out of 5 stars
383
4.2 out of 5 stars
45
4.5 out of 5 stars
1,423
4.0 out of 5 stars
133
4.1 out of 5 stars
603
PixelSense Display 13.5-inch Touchscreen with pen input 15-inch Touchscreen with pen input 12.45-inch Touchscreen 13.5-inch Touchscreen with pen input 15-inch Touchscreen with pen input
Color Ice Blue, Sandstone, Platinum, Matte Black Platinum, Matte Black Ice Blue, Sandstone, Platinum Platinum Platinum
Processor 11th Gen Intel Core i5 and i7 or AMD Ryzen 5 11th Gen Intel Core i7 or AMD Ryzen 7 10th Gen Intel Core i5 10th Gen Intel Core i5 and i7 10th Gen Intel Core i7
Memory (RAM) 8GB, 16GB, 32GB 8GB, 16GB, 32GB 4GB, 8GB 8GB, 16GB, 32GB 16GB, 32GB
Storage 256GB SSD, 512GB SSD, 1TB SSD 256GB SSD, 512GB SSD, 1TB SSD 64GB eMMC, 128GB SSD, 256GB SSD 256GB SSD, 512GB SSD, 1TB SSD 256GB SSD, 512GB SSD, 1TB SSD , 2TB SSD
Graphics Intel Iris Xe Graphics, AMD Microsoft Surface Edition: AMD Radeon Intel Iris Xe Graphics, AMD Microsoft Surface Edition: AMD Radeon Intel UHD Graphics Intel Iris Plus Graphics (i5), NVIDIA GeForce GTX 1650 (i7) NVIDIA GeForce GTX 1660
Operating System Windows 10 Home Windows 10 Home Windows 10 Home in S mode Windows 10 Home Windows 10 Home
Battery Life Up to 19 hours Up to 17.5 hours Up to 13 hours Up to 15.5 hours Up to 17.5 hours

Looking for specific info?

What's in the box

  • Laptop, QSG, PSU

    • Product information

    Technical Details

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    Summary
    Other Technical Details

    Additional Information

    Warranty & Support

    Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
    Product Warranty: For warranty information about this product, please click here

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    Microsoft Surface Laptop 4 13.5” Touch-Screen – Intel Core i7 - 16GB - 512GB Solid State Drive - Matte Black

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    Product Description

    Stand out on HD video calls backed by Studio Mics. Capture ideas on the vibrant PixelSense™ touchscreen. Surround yourself with immersive, theater-like Dolby Atmos® audio6. Do it all with a perfect balance of sleek, ultra-thin design, and more speed, now up to 70% faster – with significantly longer battery life than before1. Two sizes. Two keyboard finishes. Plus, choice of 11th Gen Intel® Core™ or exclusive AMD Ryzen™ Microsoft Surface® Edition processors2.

    Customer reviews

    4.5 out of 5 stars
    4.5 out of 5
    383 global ratings

    Customers say

    Customers like the quality, weight and performance of the laptop. For example, they mention it's a great-looking device with a nice touch. They appreciate the speed and comfort. That said some complain about the battery life and durability.

    AI-generated from the text of customer reviews

    Select to learn more
    QualityWeightPerformanceAppearanceSpeedComfortBattery lifeDurability
    20 customers mention "Quality"16 positive4 negative

    Customers like the quality of the laptop. For example, they say it's a wonderful overall machine, has a fast processor, and an excellent touchpad and keyboard. Some mention that the product is good in terms of use and has slick and perfect design.

    "Laptop is great, has some Windows 11 bugs but I was able to fix it through googling...." Read more

    "The product is good in terms of use but I don’t know why this rubber looking strip that’s supposed to protect the inside from dust is sticking out,..." Read more

    "...Being said. It works excellent, great keyboard, simple and classic design." Read more

    "...Until 1.5 years later, it died from a HW failure. The warranty period is 1 year (US) and so I’m stuck with a very expensive paper weight...." Read more

    14 customers mention "Weight"11 positive3 negative

    Customers like the weight of the laptop. They say it's thin and slick, making it easy to carry. Some customers also mention that the laptop is affordable and functional.

    "My son purchased this laptop to go to college. IT is light and sleek. It looks great - which of course is important!..." Read more

    "Very fast and easy to carry. Excel and Pp love" Read more

    "Great product in brand new condition at a great price, that even arrived a day early. Five stars." Read more

    "I bought this computer for my daughter for college. It’s was affordable and functional. She absolutely loves it!..." Read more

    10 customers mention "Performance"7 positive3 negative

    Customers like the performance of the notebook computer. They mention that it functions well.

    "...The graphics are very good. It connected to the WIFI and is working flawlessly. It was able to be upgraded to Windows 11 with no issues...." Read more

    "...I've been using it for 2 days and everything is working perfectly fine." Read more

    "Touchpad ceased working properly within the first year...." Read more

    "...While it functions well, the materials are inferior in quality to their original build...." Read more

    8 customers mention "Appearance"8 positive0 negative

    Customers are satisfied with the appearance of the laptop. For example, they mention it's great-looking, has one of the best designs for a windows laptop, and has beautiful ice blue color. That said, some complain about the battery life.

    "...IT is light and sleek. It looks great - which of course is important! The laptop is powerful and will do all that he needs it to do and then some...." Read more

    "...It is pretty too. I think the Surface Laptop 4 is an excellent choice for people who prefers a Windows platform." Read more

    "The surface laptop looks beautiful, feels great and has one of the best designs for a windows laptop. I had the top specs and it ran like a champ...." Read more

    "...Being said. It works excellent, great keyboard, simple and classic design." Read more

    6 customers mention "Speed"6 positive0 negative

    Customers are satisfied with the speed of the notebook computer. They mention that it is very fast and easy to carry. They appreciate the regular and quick updates.

    "I got the computer 4ish months ago and it’s amazing and fast. The touch screen is a good add. There is a back lit keyboard which is great...." Read more

    "Very fast and easy to carry. Excel and Pp love" Read more

    "...I would recommend it to anyone that needs more file space. The speed is great" Read more

    "It is fast as advertised, and color is brilliant. thin and slick, light weight, but, battery life is not anywhere near advertised...." Read more

    3 customers mention "Comfort"3 positive0 negative

    Customers find the keyboard and trackpad of the laptop comfortable and a joy to type on.

    "...The Alcantara keyboard is so comfortable and such a joy to type on. It is pretty too...." Read more

    "The surface laptop looks beautiful, feels great and has one of the best designs for a windows laptop. I had the top specs and it ran like a champ...." Read more

    "...If you are looking for the best feeling keyboard and trackpad, this is it. Beautiful screen although it is quite reflective." Read more

    11 customers mention "Battery life"3 positive8 negative

    Customers are dissatisfied with the battery life of the laptop. Some mention that the internal battery failed, the battery is not as advertised, and that it only lasted 3 months.

    "...Battery is not as advertised, only able to get out around 6-8 hours instead of 16" Read more

    "...thin and slick, light weight, but, battery life is not anywhere near advertised. it drains down to almost 10-15% after 4 hours of continuous use...." Read more

    "...So far I’m loving this one! The battery life is solid but like any laptop watch too many videos or use too much processing power and the battery..." Read more

    "...It worked fine for a while (although battery life was terrible from the start)...." Read more

    3 customers mention "Durability"0 positive3 negative

    Customers are dissatisfied with the durability of the notebook. They mention that the materials are inferior in quality, the screen cracked within a few hours, and the packaging feels flimsy.

    "...It cracked simply from opening & closing the top - the lid is too thin and flexible. No point replacing as the same would happen again...." Read more

    "...First off the packaging feels a bit flimsy and less durable...." Read more

    "...On my first day of class it froze after a few hours and I could not even Ctrl-Alt-Delete. So i just switched to my pro to finish the class...." Read more

    Until now, the best laptop I ever had
    5 Stars
    Until now, the best laptop I ever had
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    Top reviews from the United States

    Lance
    5.0 out of 5 stars Awesome Device!
    Reviewed in the United States on August 2, 2022
    Color: Matte BlackCapacity: 8GB Memory - 512GB SSDStyle: 13.5"Set: Intel Core i5Verified Purchase
    My son purchased this laptop to go to college. IT is light and sleek. It looks great - which of course is important! The laptop is powerful and will do all that he needs it to do and then some. The graphics are very good. It connected to the WIFI and is working flawlessly. It was able to be upgraded to Windows 11 with no issues. I highly recommend this laptop!
    5 people found this helpful
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    I really like the game!
    5.0 out of 5 stars Great computer
    Reviewed in the United States on January 21, 2022
    Color: Matte BlackCapacity: 8GB Memory - 512GB SSDStyle: 13.5"Set: Intel Core i5Verified Purchase
    This is my third Surface and I’m really pleased. The first lasted me 5 years and I loved it. The second I took from my son after he left for college and got a new computer that suited his needs more. But because he kind of abused it it didn’t last long. So far I’m loving this one! The battery life is solid but like any laptop watch too many videos or use too much processing power and the battery life goes down. The touch screen is much improved over previous models. The one downside for my needs is no slot for a SD or mini SD card. There’s only one USB port and one USB C port so you really need a hub.
    11 people found this helpful
    Helpful
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    Lala
    5.0 out of 5 stars Good laptop worth every penny
    Reviewed in the United States on December 5, 2023
    Color: Matte BlackCapacity: 8GB Memory - 512GB SSDStyle: 13.5"Set: Intel Core i5Verified Purchase
    I got the computer 4ish months ago and it’s amazing and fast. The touch screen is a good add. There is a back lit keyboard which is great. The only down fall is how expensive another charging cord is.
    One person found this helpful
    Helpful
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    Loucardinal
    5.0 out of 5 stars Wonderful overall laptop with a nice touch
    Reviewed in the United States on October 31, 2021
    Color: Ice BlueCapacity: 16GB Memory - 512GB SSDStyle: 13.5"Set: Intel Core i7Verified Purchase
    The number of ports are limited. The camera can be improved. It would also be nice to have another camera on the cover like a Surface Pro since there is a chance to host a hybrid meeting nowadays. The screen bezel is wider than their competitors, but it is perfectly fine to me because it is still narrow enough. Although it is a 13.5", the screen appears to be bigger because of ratio aspect MS chose to use. I really like this extra screen space. The ice blue color is just so beautiful beyond words. The Alcantara keyboard is so comfortable and such a joy to type on. It is pretty too. I think the Surface Laptop 4 is an excellent choice for people who prefers a Windows platform.
    4 people found this helpful
    Helpful
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    Wabi S.
    4.0 out of 5 stars Great Laptop, False Battery Life Advertise
    Reviewed in the United States on March 8, 2024
    Color: Matte BlackCapacity: 8GB Memory - 512GB SSDStyle: 13.5"Set: Intel Core i5Verified Purchase
    Laptop is great, has some Windows 11 bugs but I was able to fix it through googling.
    Battery is not as advertised, only able to get out around 6-8 hours instead of 16
    Helpful
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    caroline p.
    5.0 out of 5 stars Brand new and sealed
    Reviewed in the United States on February 3, 2024
    Color: SandstoneCapacity: 8GB Memory - 512GB SSDStyle: 13.5"Set: Intel Core i5Verified Purchase
    The media could not be loaded.
     I got sandstone, I love this laptop inside and out. I've been using it for 2 days and everything is working perfectly fine.
    Helpful
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    Rose vonbretzel
    5.0 out of 5 stars Daily work laptop
    Reviewed in the United States on July 22, 2023
    Color: SandstoneCapacity: 8GB Memory - 512GB SSDStyle: 13.5"Set: Intel Core i5Verified Purchase
    Very fast and easy to carry. Excel and Pp love
    One person found this helpful
    Helpful
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    Ryan Pope
    5.0 out of 5 stars Nice unit
    Reviewed in the United States on December 21, 2021
    Color: PlatinumCapacity: 16GB Memory - 512GB SSDStyle: 15"Set: Intel Core i7Verified Purchase
    I'm homebound for ~6 months with 2 broken ankles; the sporadic function of the Chromebook I had was driving me nuts trying to get anything done or keep myself entertained while stuck at home. Bought the Surface after my positive experiences with the one I am supplied with for work and now I am able to get stuff done all day without freeze-ups and rebooting every 12-24 hours. And the configuration options available were mind blowing...it took a bit to decide what it was I actually needed on the unit verses the cost of paying for ALL the options.
    4 people found this helpful
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    Top reviews from other countries

    Soothsayer
    5.0 out of 5 stars Competitively priced, genuine seller, very happy!
    Reviewed in the United Kingdom on February 22, 2023
    Color: PlatinumCapacity: 16GB Memory - 512GB SSDStyle: 13.5"Set: Intel Core i7Verified Purchase
    Great laptop. customer service has been great, genuine seller.

    Looking forward to using it!
    Report
    Carol D
    5.0 out of 5 stars Microsoft Surface Laptop 4
    Reviewed in Canada on July 30, 2021
    Color: SandstoneCapacity: 8GB Memory - 512GB SSDStyle: 13.5"Set: Intel Core i5Verified Purchase
    The Microsoft Surface Laptop 4 - 135" Touchscreen - Intel Core i5 - 8GB Memory - 512GB SSD - Sandstone - English - is an excellent laptop, and therefore, an excellent purchase!
    2 people found this helpful
     Report
    Sabrina
    1.0 out of 5 stars The computer was damaged. Very disappointed
    Reviewed in Canada on August 17, 2022
    Color: SandstoneCapacity: 8GB Memory - 512GB SSDStyle: 13.5"Set: Intel Core i5Verified Purchase
    Customer image
    Sabrina
    1.0 out of 5 stars The computer was damaged. Very disappointed
    Reviewed in Canada on August 17, 2022
    Images in this review
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