Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
Easy Claims Process: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it. A service fee will apply. $29 to repair or $49 to replace your phone.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
LOW MONTHLY BILLING: You will be billed monthly for 36 months. Cancel anytime. Coverage ends once plan is canceled, expires or once the aggregate limit is met.
PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll replace it or send you an Amazon e-gift card for the replacement cost. A service fee will apply. $29 to repair/reimburse, $39 to repair or $79 to replace your phone.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers like that the phone supports dual physical sim cards. They also appreciate the great picture quality and wonderful screen. However, some customers differ on performance.
Customers are satisfied with the picture quality of the cellular phone. They mention that it has a wonderful screen, and the camera is great.
"The battery life sucks but picture quality is great. Wasn't reading my fingerprints could be because of the tempered glass. Overall it's not bad." Read more
"...Phone did have wonderful screen, and was light and small, very nice feel. Too bad it didn't work." Read more
"...the camera is great though with great features. easy settings and easy to use." Read more
Customers are mixed about the performance of the cellular phone. Some mention that it works well with no issues, while others say that it doesn't work with their Verizon service.
"Brand new and working good so far. No issues. Physical Dual sim as stated." Read more
"...sent new sim card, but still would not work on 5g. Second sim only worked 30% of time, continuously dropped calls. Would not work in Mexico...." Read more
"...Another perk is there was not that much bloatware. Works great with my car." Read more
"This phone did not work with our Verizon service at all...." Read more
I haven’t used the device yet. So this is an early review where I am glad that the delivered product aligned with the advertised details. This phone indeed supports dual physical sim cards (see screenshots). This is important for people outside the united states with no e-sim support.Some sellers falsely claim dual physical sim (G991B/DS) but they actually deliver G991U which supports only a single sim. So I am glad this seller delivered the right product.
I haven’t used the device yet. So this is an early review where I am glad that the delivered product aligned with the advertised details. This phone indeed supports dual physical sim cards (see screenshots). This is important for people outside the united states with no e-sim support.
Some sellers falsely claim dual physical sim (G991B/DS) but they actually deliver G991U which supports only a single sim. So I am glad this seller delivered the right product.
5.0 out of 5 stars
Indeed dual physical sim support
Reviewed in the United States on August 11, 2023
I haven’t used the device yet. So this is an early review where I am glad that the delivered product aligned with the advertised details. This phone indeed supports dual physical sim cards (see screenshots). This is important for people outside the united states with no e-sim support.
Some sellers falsely claim dual physical sim (G991B/DS) but they actually deliver G991U which supports only a single sim. So I am glad this seller delivered the right product.
Phone would not log onto 5g network. TMobile sent new sim card, but still would not work on 5g. Second sim only worked 30% of time, continuously dropped calls. Would not work in Mexico. Replaced with Nord 10 plus one, logs onto 5g and second sim works fine, and phone is less than 1/2 the price. Phone did have wonderful screen, and was light and small, very nice feel. Too bad it didn't work.
I had a tough time justifying the cost of this phone. ATT said I needed to upgrade to a 5G phone. There are not many 5G dual sim card phones out there, so I went with this one. Man, it looks so much faster than my own phone. I did not realize how with my old phone, I was often waiting for apps and screens to load. This new phone is fast. Even as a "used" phone, it still had the protective sticker on the rim of the phone. Another perk is there was not that much bloatware. Works great with my car.
Bought the phone 3months ago ,Camera is okey and open duel sim card is okey. Unfortunatelly the phone is misbehaving not charging!!,getting heated up!!,blue tooth switching itself on!! etc and am still paying for the phone bytheway.Contacted the seller but did not assist ...is frastrating!!!please i would not advice anybody to buy it.
Was new in box when received, not used or refurbished. Dual sims seem to work as advertised, Orange SIM works in France and West Africa, Verizon and Orange SIM worked in Belgium. Fired right off with my Verizon SIM at home (US) and no problems in several states, no bloatware to go with it though, darn! :-) Battery life seems about the same as my old S9, not great but OK. Overall very happy with purchase!