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  • Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
  • 24/7 support when you need it.
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Refurbished - Excellent
$299.00

Apple iPhone 11 Pro Max, US Version, 64GB, Gold - Unlocked (Renewed)

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This product has sustainability features recognized by trusted certifications.

Pre-owned

Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

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Pre-owned Certified: Electronics Pre-owned Certified: Electronics

Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.

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Price: $299.00
Get $50 off instantly: Pay $249.00 upon approval for Amazon Visa.
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
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Brand Apple
Operating System iOS 14
Memory Storage Capacity 64 GB
Screen Size 6.5 Inches
Model Name iPhone 11 Pro Max
Wireless Carrier Unlocked for All Carriers
Cellular Technology 4G
Connectivity Technology Wi-Fi
Color Gold
Wireless network technology Wi-Fi

About this item

  • This phone is unlocked and compatible with any carrier of choice on GSM and CDMA networks (e.g. AT&T, T-Mobile, Sprint, Verizon, US Cellular, Cricket, Metro, Tracfone, Mint Mobile, etc.).
  • Tested for battery health and guaranteed to have a minimum battery capacity of 80%.
  • Successfully passed a full diagnostic test which ensures like-new functionality and removal of any prior-user personal information.
  • The device does not come with headphones or a SIM card. It does include a generic (Mfi certified) charging cable.
  • Inspected and guaranteed to have minimal cosmetic damage, which is not noticeable when the device is held at arm's length.

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Customer reviews

4.3 out of 5 stars
4.3 out of 5
15,865 global ratings

Customers say

Customers like the camera, quality and performance of the cellular phone. For example, they say it takes great pictures, works well and has a good screen. That said, some complain about the sound quality. Opinions are mixed on scratch resistance, battery life and charging.

AI-generated from the text of customer reviews

636 customers mention "Quality"488 positive148 negative

Customers like the quality of the cellular phone. For example, they mention it looks and works as new, has a good screen, and is in amazing condition. Some say it's the best looking iPhone ever.

"...and so far it’s very durable not easy to break unless that is your full intentions on doing so . 30/10 WILL HIGHLY RECOMMEND" Read more

"...The 6.5-inch Super Retina XDR OLED display is stunning, offering vibrant colors, deep blacks, and excellent brightness, making it one of the best..." Read more

"...I’m freaking happy I got one heck of a deal ! I love the look ,the quality, how fast it responds, the pictures, the battery life, the features, and..." Read more

"...It also freezes randomly at many times of the day." Read more

554 customers mention "Performance"415 positive139 negative

Customers like the performance of the cellular phone. For example, they say it works well, has no issues, and has basic texting and camera functions. Some mention that the phone is great and has a guarantee.

"...nothing is wrong with the phone the audio and cameras and everything works perfectly fine as if i went to the apple store...." Read more

"...Shipping was on point! And this phone OMG perfect! Like it came from Apple! If I didn’t know it was refurbished?..." Read more

"I was very happy to see the quality of the phone and that it worked great!" Read more

"...Unfortunately, the ear piece wasn't working and contacted the seller via Amazon message center...." Read more

294 customers mention "Value"233 positive61 negative

Customers like the value of the cellular phone. They say it's a decent phone for the price, a great buy, and a nice upgrade.

"...Other than that, good phone." Read more

"The phone was in great condition as it was Amazon renewed. Very good deal and fast delivery...." Read more

"Great for the price. It has a few minor quirks that I have learned to live with." Read more

"...Much cheaper than buying a new one." Read more

88 customers mention "Camera"75 positive13 negative

Customers like the camera of the cellular phone. They mention that it takes great pictures and movies. They also say that with the three cameras it feels like you can record movie quality videos and take stunning pictures.

"...It’s a great phone with perfect cameras. The screen quality is good and it lasts me more than a day. I recommend." Read more

"...The camera is amazing and battary life is good!" Read more

"I like it fine, learning curve but has great features! Good camera." Read more

"Great phone, great seller, very happy. Thank you." Read more

443 customers mention "Scratch resistance"196 positive247 negative

Customers are mixed about the scratch resistance of the cellular phone. Some mention it looks like it is brand new, with no scratches at all. Others say that the screen had two scratches and a small gouge. The phone has a crack down at the bottom and scuffs on the corner.

"Looks almost perfect. A tiny crack in one of the corners on the back but you have to look hard to see it. The case covers it...." Read more

"...wrong and that was wrong but when i tell you that this phone has ZERO scratches and ZERO errors i’m being so for real!..." Read more

"...The back of the phone has a bunch of weird spots on it kinda like dots everywhere, but luckily it’s not SUPER visible...." Read more

"...So i got this iphone 11 from Amazon renewed and it was perfect with no scratches or anything negative about it...." Read more

386 customers mention "Battery life"233 positive153 negative

Customers are mixed about the battery life of the cellular phone. Some mention that it has a 100% battery capacity, while others say that it only has 81% capacity.

"...love the look ,the quality, how fast it responds, the pictures, the battery life, the features, and the company that I bought it from!..." Read more

"...and when I received it 12/2/23 (about 5 weeks), the battery was completely dead; 2)..." Read more

"...I haven't had face ID before and I'm impressed. The battery health is 81% which is acceptable and to be expected in a used phone...." Read more

"...The best thing was that the battery life was at 100%." Read more

93 customers mention "Charging"35 positive58 negative

Customers have mixed opinions about the charging of the cellular phone. Some mention that it came with a charger, cube, and Sim removal tool, while others say that it didn't work.

"...[defective charging port]. Reducing overall rating to 4-stars...." Read more

"Phone works great, no issues & highly recommend. They also provide a new charger" Read more

"...When I charge it, I can’t hold the phone or else it stops charging with the lightning cable. So far that’s the only issue though!" Read more

"...The only downside if that the charger it came with doesn’t work." Read more

94 customers mention "Sound quality"13 positive81 negative

Customers are dissatisfied with the sound quality of the cellular phone. They say that the sound is almost inaudible, the ear speaker is super quiet, and the music sounds staticky. Some customers also mention that the upper speaker was filthy, and they can hear stuff rattling inside.

"...phone and in return the phone would constantly freeze, I could only use the speaker phone during calls and then during a call the screen would..." Read more

"My only complaints are that the speakers are not really clear sounding on higher volumes and the screen has a weird click on the right edge...." Read more

"...it’s still shaky so I know it’s not my hand….And u can hear stuff rattling inside of it. The phone has not been dropped or anything like that...." Read more

"...I suspect this problem is from previous water damage to the phone...." Read more

well deserved 5 stars
5 out of 5 stars
well deserved 5 stars
i was skeptical because of some of the reviews i saw on this phone saying that it was scratched and this was wrong and that was wrong but when i tell you that this phone has ZERO scratches and ZERO errors i’m being so for real! my first refurbished phone wasn’t the best but the the quality of this one is amazing. The size of this phone is wayyyy bigger than my last one like a mini ipad or something maybe i’m over exaggerating lol. but as far a looks everything is good and peachy nothing is wrong with the phone the audio and cameras and everything works perfectly fine as if i went to the apple store. and so far it’s very durable not easy to break unless that is your full intentions on doing so . 30/10 WILL HIGHLY RECOMMEND
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Top reviews from the United States

Reviewed in the United States on July 14, 2024
Size: 512GBColor: Space GrayService Provider: UnlockedProduct grade: RenewedVerified Purchase
i was skeptical because of some of the reviews i saw on this phone saying that it was scratched and this was wrong and that was wrong but when i tell you that this phone has ZERO scratches and ZERO errors i’m being so for real! my first refurbished phone wasn’t the best but the the quality of this one is amazing. The size of this phone is wayyyy bigger than my last one like a mini ipad or something maybe i’m over exaggerating lol. but as far a looks everything is good and peachy nothing is wrong with the phone the audio and cameras and everything works perfectly fine as if i went to the apple store. and so far it’s very durable not easy to break unless that is your full intentions on doing so . 30/10 WILL HIGHLY RECOMMEND
Customer image
5.0 out of 5 stars well deserved 5 stars
Reviewed in the United States on July 14, 2024
i was skeptical because of some of the reviews i saw on this phone saying that it was scratched and this was wrong and that was wrong but when i tell you that this phone has ZERO scratches and ZERO errors i’m being so for real! my first refurbished phone wasn’t the best but the the quality of this one is amazing. The size of this phone is wayyyy bigger than my last one like a mini ipad or something maybe i’m over exaggerating lol. but as far a looks everything is good and peachy nothing is wrong with the phone the audio and cameras and everything works perfectly fine as if i went to the apple store. and so far it’s very durable not easy to break unless that is your full intentions on doing so . 30/10 WILL HIGHLY RECOMMEND
Images in this review
Customer image Customer image
Customer imageCustomer image
2 people found this helpful
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Reviewed in the United States on July 17, 2024
Size: 256GBColor: Space GrayService Provider: UnlockedProduct grade: RenewedVerified Purchase
The iPhone 11 Pro Max features a premium design with a stainless steel frame and a matte glass back, providing a sleek and luxurious feel. The Space Gray finish adds to its sophisticated look. The 6.5-inch Super Retina XDR OLED display is stunning, offering vibrant colors, deep blacks, and excellent brightness, making it one of the best displays on the market.
Reviewed in the United States on June 8, 2021
Size: 512GBColor: GreenService Provider: UnlockedProduct grade: RenewedVerified Purchase
Okay Reviewers I ordered this IPhone 11 Pro Max off of my sons prime account.. This is one bad ass phone! And I got a great deal from this amazing company! Shipping was on point! And this phone OMG perfect! Like it came from Apple! If I didn’t know it was refurbished? I would have thought it was never touched! That’s how perfect it is! I felt like a child at Christmas! Stoked! So, definitely would and will buy from this company again! Thank you for your loyalty to your customers! Super excited! Placed it in a case as soon as I looked at it .
Okay about the iPhone 11 Pro Max .. outside of it’s beauty . Wish I could take a picture of it , but i can’t . I’m on it..
the 11 is holding its value for great reasons .. it really is a bad ass phone !! And the 12’s are nice but the 11’s sit right next to those 12’s ! But cheaper in price but the quality is all the same!
The pictures are amazing!!! ( FYI My son has the 12 My sister 12 pro and brother in law has 12 pro Max ) so pictures are not so noticeably different.. cause this 11 pro Max takes great photos also and the battery life is awesome ! 24 hrs no charge and still had life left! I have charged it with the cord charging ( it came with a good charging cord not junk) and I also have charged it with the magnetic cordless charging.. about the same.
I have not done the face recognition as of yet.. I use a passcode.. I do miss the finger / thumb recognition button but from what I see with my son ? Face recognition is prob just as fast or faster?
The speakers on this is loud! Love it!
Now yes this is a bigger device it is a 6.5 in screen but it’s not bulky at all ! The phone is slender not heavy but a case did help tremendously holding it cause it’s so thin.. haha i dont know how to explain that one but I Dont know to drop it haha so a case helps to grip it .. if that makes sense ? Lol
But with the cheaper price tag ? I was able to get the highest GB and still save a few hundred’ dollars!
I did my research cause I was looking at this phone for a while and then was gearing for the 12 pro Max for it has 3 or 4 better features. But After comparing and deep research? What was being said is true! The 11’s are amazing phones! And unless your a Photographer? You won’t see a inkling of a difference with the camera or video.. the processor in the 11’s are also fast and made right! Apple surly did a great job with the 11’s !!! So again for what you get and with that price tag ? You can’t go wrong with the Iphome 11 pro Max! I’m freaking happy I got one heck of a deal ! I love the look ,the quality, how fast it responds, the pictures, the battery life, the features, and the company that I bought it from! Hope this helps with someone’s research and decision making!
64 people found this helpful
Report
Reviewed in the United States on June 30, 2024
Size: 64GBColor: Space GrayService Provider: UnlockedProduct grade: RenewedVerified Purchase
Looks almost perfect. A tiny crack in one of the corners on the back but you have to look hard to see it. The case covers it. One thing I've noticed, the screen darkens some while I'm watching videos which I know is normal after a minute or so but when I touch the screen, it doesn't lighten back up....only after I've left the current screen and gone to something else. Other than that, good phone.
One person found this helpful
Report
Reviewed in the United States on March 29, 2023
Size: 256GBColor: Midnight GreenService Provider: UnlockedProduct grade: RenewedVerified Purchase
Update (12/17/23): Additional observations: 1) the Amazon Renewed certification card is marked 10/27/23, and when I received it 12/2/23 (about 5 weeks), the battery was completely dead; 2) after charging back to 100%, I put it in airplane mode (to turn off both WiFi and bluetooth), and also put it in battery saver mode; I checked the battery percentages once a day, and it was losing 10-15% per day, so this battery is very weak. I did a parallel test with another iPhone (11 pro max), and that one only lost 10% (100% > 90%) over a week. This is an excellent test to check the true condition of the battery.

Update (12/15/23): Ordered a 5th Amazon Premium Renewed phone (iPhone 12 Pro Max), and the battery life, which should be above 90%, is actually 88%.

Update (3/28/23): After lengthy discussions with Amazon, they will not honor the 90% battery guarantee stated on the Amazon Premium Renewed page, because it is "not stated on the Amazon invoice". 1-star, no longer recommended.

Update (2/1/23): Ran into some issues, probably things that should be checked upon receipt of a renewed or premium renewed product: 1) battery life [below advertised 80 or 90%], 2) parts replaced, either with genuine or non-genuine Apple parts, 3) overall functionality [defective charging port]. Reducing overall rating to 4-stars.

Summary: Upgrading from an iPhone 7 plus, and decided I would go with the 11 Pro Max version. I was on the fence whether the extra money for the premium renewed is worth it, so will be discussing what I considered.

Observations: The high level basic differences are: 1) about a $100 difference; 2) three vs. 12 months return period: 3) battery level of 80% vs. 90%.

Recommendation: After considering the factors, I decided to look into how much a replacement battery would cost, which is $40 right now. However, starting with the iPhone 8 (i think), Apple started sealing the cases, which requires a heat gun to separate the case because of the extra waterproofing adhesive. To breakdown the addition $100 cost, subtract the $40 battery from that, leaving $60 for an additional 9-months (or $6.67/month) to "insurance" to return the phone if issues come up.

Carrier Lock: I decided I wanted an unlocked version, and that appears to be another feature that is included with Premium Renewed, with the majority of carrier locked versions being offered as renewed only.

Conclusion: For the additional $100, I elected to go with the Renewed Premium. I rate both the Renewed and the Premium Renewed as 5-stars. Which you chose would depend on individual financial and personal factors.

Related Products:
Apple iPhone 11 Pro Max, US Version, 256GB, Midnight - Unlocked (Renewed)
4.3 out of 5 stars 12,122 ratings | 1000+ answered questions
Price: $491.86
https://www.amazon.com/gp/product/B07Z4681LQ/

Apple iPhone 11 Pro Max, 256GB, Midnight Green - Unlocked (Renewed Premium)
4.3 out of 5 stars 12,122 ratings | 1000+ answered questions
Price: $586.00
https://www.amazon.com/gp/product/B08BHFGJXF
Customer image
1.0 out of 5 stars Is Renewed Premium worth the extra money?
Reviewed in the United States on March 29, 2023
Update (12/17/23): Additional observations: 1) the Amazon Renewed certification card is marked 10/27/23, and when I received it 12/2/23 (about 5 weeks), the battery was completely dead; 2) after charging back to 100%, I put it in airplane mode (to turn off both WiFi and bluetooth), and also put it in battery saver mode; I checked the battery percentages once a day, and it was losing 10-15% per day, so this battery is very weak. I did a parallel test with another iPhone (11 pro max), and that one only lost 10% (100% > 90%) over a week. This is an excellent test to check the true condition of the battery.

Update (12/15/23): Ordered a 5th Amazon Premium Renewed phone (iPhone 12 Pro Max), and the battery life, which should be above 90%, is actually 88%.

Update (3/28/23): After lengthy discussions with Amazon, they will not honor the 90% battery guarantee stated on the Amazon Premium Renewed page, because it is "not stated on the Amazon invoice". 1-star, no longer recommended.

Update (2/1/23): Ran into some issues, probably things that should be checked upon receipt of a renewed or premium renewed product: 1) battery life [below advertised 80 or 90%], 2) parts replaced, either with genuine or non-genuine Apple parts, 3) overall functionality [defective charging port]. Reducing overall rating to 4-stars.

Summary: Upgrading from an iPhone 7 plus, and decided I would go with the 11 Pro Max version. I was on the fence whether the extra money for the premium renewed is worth it, so will be discussing what I considered.

Observations: The high level basic differences are: 1) about a $100 difference; 2) three vs. 12 months return period: 3) battery level of 80% vs. 90%.

Recommendation: After considering the factors, I decided to look into how much a replacement battery would cost, which is $40 right now. However, starting with the iPhone 8 (i think), Apple started sealing the cases, which requires a heat gun to separate the case because of the extra waterproofing adhesive. To breakdown the addition $100 cost, subtract the $40 battery from that, leaving $60 for an additional 9-months (or $6.67/month) to "insurance" to return the phone if issues come up.

Carrier Lock: I decided I wanted an unlocked version, and that appears to be another feature that is included with Premium Renewed, with the majority of carrier locked versions being offered as renewed only.

Conclusion: For the additional $100, I elected to go with the Renewed Premium. I rate both the Renewed and the Premium Renewed as 5-stars. Which you chose would depend on individual financial and personal factors.

Related Products:
Apple iPhone 11 Pro Max, US Version, 256GB, Midnight - Unlocked (Renewed)
4.3 out of 5 stars 12,122 ratings | 1000+ answered questions
Price: $491.86
https://www.amazon.com/gp/product/B07Z4681LQ/

Apple iPhone 11 Pro Max, 256GB, Midnight Green - Unlocked (Renewed Premium)
4.3 out of 5 stars 12,122 ratings | 1000+ answered questions
Price: $586.00
https://www.amazon.com/gp/product/B08BHFGJXF
Images in this review
Customer image Customer image
Customer imageCustomer image
83 people found this helpful
Report
Reviewed in the United States on July 11, 2024
Size: 64GBColor: Space GrayService Provider: UnlockedProduct grade: RenewedVerified Purchase
I was very happy to see the quality of the phone and that it worked great!
One person found this helpful
Report

Top reviews from other countries

Miguel Zapata
3.0 out of 5 stars No compatible con Telcel
Reviewed in Mexico on February 14, 2024
Size: 64GBColor: Midnight GreenService Provider: T-MobileProduct grade: RenewedVerified Purchase
No lo puedo usar hasta desbloquearlo y a ver…
One person found this helpful
Report
Amazon Customer
5.0 out of 5 stars It’s too expensive to buy new, used is much better.
Reviewed in Canada on February 6, 2024
Size: 64GBColor: Space GrayService Provider: UnlockedProduct grade: RenewedVerified Purchase
The battery is very good, and the camera is a good upgrade from my last phone.
Julio
5.0 out of 5 stars Como nuevo
Reviewed in Mexico on December 7, 2023
Size: 256GBColor: GoldService Provider: UnlockedProduct grade: RenewedVerified Purchase
Cero rayones, parece como nuevo. Hasta el momento no tengo nada en contra, recomendable.
Alicia Ávalos
5.0 out of 5 stars Excelente compra
Reviewed in Mexico on July 2, 2023
Size: 64GBColor: Midnight GreenService Provider: UnlockedProduct grade: Renewed PremiumVerified Purchase
Viene como nuevo, vida de la batería 100%. Una excelente compra.
Misael Escalante
5.0 out of 5 stars 5 estrellas bien merecidas
Reviewed in Mexico on June 16, 2023
Size: 256GBColor: Midnight GreenService Provider: UnlockedProduct grade: Renewed PremiumVerified Purchase
Estaba un poco escéptico acerca de comprar productos reacondicionados. Este iPhone en particular me encanta por su color y estética, nunca mas volvieron a sacar este tipo de verde medianoche. Así que me aventure y encontré este iPhone reacondicinado premium. Solo dire que vale cada bendito peso. La batería me llegó al 100% la estética es de 10, sin NINGÚN rayón, abolladura o golpe. Es que esto es nuevo a excelente precio… las cámaras, el notch, el Face ID, la bocina… TODO funcionando al 100% con una batería prácticamente nueva y una estética de 100… si pudiera le daría más de 5 estrellas, a sido de las mejores compras en Amazon en años