Apple iPhone XS Max, US Version, 256GB, Gold - Unlocked (Renewed)

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Pre-owned

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This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.

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Brand Apple
Operating System ios
Memory Storage Capacity 256 GB
Screen Size 6.5 Inches
Resolution 2560 x 1440
Model Name iPhone XS Max
Wireless Carrier Unlocked
Cellular Technology LTE, CDMA, EV-DO, UMTS, HSPA, HSDPA, GSM, EDGE
Connectivity Technology Wi-Fi
Color Gold

About this item

  • This phone is unlocked and compatible with any carrier of choice on GSM and CDMA networks (e.g. AT&T, T-Mobile, Sprint, Verizon, US Cellular, Cricket, Metro, Tracfone, Mint Mobile, etc.).
  • Tested for battery health and guaranteed to have a minimum battery capacity of 80%.
  • Successfully passed a full diagnostic test which ensures like-new functionality and removal of any prior-user personal information.
  • The device does not come with headphones or a SIM card. It does include a generic (Mfi certified) charger and charging cable.
  • Inspected and guaranteed to have minimal cosmetic damage, which is not noticeable when the device is held at arm's length.

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Sold by JE Products US and ships from Amazon Fulfillment.
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Price$307.74$299.97$199.97$272.00$307.95$249.97
Delivery
Get it Jul 3 - 8
Get it as soon as Tomorrow, Jun 29
Get it Jul 5 - 8
Customer Ratings
Face recognition
4.5
5.0
4.1
4.4
4.2
4.5
Battery life
4.2
4.1
3.8
3.8
3.9
4.2
Screen quality
4.2
5.0
4.6
4.2
4.1
4.2
Touch Screen
4.4
4.4
4.4
4.5
4.4
Value for money
4.3
3.7
4.2
3.6
4.3
Sold By
ReNew Pros
Networkstore
Networkstore
Hybrid IT
A4C Online
Networkstore
display size
6.5 inches
6.5 inches
8 inches
5.8 inches
6.5 inches
6.5 inches
memory capacity
256 GB
256 GB
64 GB
512 GB
512 GB
64 GB
model name
iPhone XS Max
iPhone XS Max
iPhone X
iPhone XS
iPhone XS Max
iPhone XS Max
operating system
ios
iOS 13
iOS 13
iOS
iOS
connectivity tech
Wi-Fi
Wi-Fi
Wi-Fi
Wi-Fi
Wi-Fi
Wi-Fi
display type
LED
LCD
LCD
OLED
LED
OLED

What's in the box

  • Phone, Charger
  • Product information

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    Apple iPhone XS Max, US Version, 256GB, Gold - Unlocked (Renewed)

    Apple iPhone XS Max, US Version, 256GB, Gold - Unlocked (Renewed)


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    Product Description

    iPhone XS Max has a 6.5-inch all-screen Super Retina display. The back is glass, and there's a stainless steel band around the frame. The side button is on the right side of the device. There are 12MP wide-angle and telephoto cameras on the back. There's a Quad-LED True Tone flash on the back and a SIM tray on the right side that holds a "fourth form factor" (4FF) nano-SIM card. The IMEI is etched on the SIM tray.

    What is Amazon Renewed?

    Amazon Renewed is your trusted destination for products that are inspected, tested, and refurbished as necessary to be fully functional.

    Purchases with an impact

    Your Amazon Renewed purchase extends the lifetime of this product and reduces electronic waste.

    Quality you can afford

    Amazon Renewed products offer an affordable option so you can save on the brands you love.

    Trusted coverage

    Your purchase is eligible for Amazon Renewed coverage in conjunction with Amazon's Return Policy and the A-to-z Guarantee.

    Products you can trust

    All products have been professionally inspected, tested, cleaned, and refurbished as necessary by Amazon-qualified suppliers. Products are not certified by Apple.

    What should I expect to receive with my Amazon Renewed purchase?

    All Amazon Renewed purchases will come with accessories equivalent to those that shipped in the box when new. These items may not be original but will be compatible and fully functional. Amazon Renewed products will be packaged in either original packaging or in a new and clean cardboard box.

    Model Year

    2018

    In what condition can I expect my Amazon Renewed product to be?

    Product will be restored to its original factory settings and will be in one of the following cosmetic conditions Premium, Excellent, Good or Acceptable. Learn more
    Shop for smartphones, computers, laptops, tablets, home and kitchen appliances, game consoles, office products, and more. Visit Amazon Renewed
    Sustainability features

    Sustainability features

    This product has sustainability features recognized by trusted certifications.

    Pre-owned

    Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

    As certified by
    Pre-owned Certified: Electronics Pre-owned Certified: Electronics

    Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.

    Learn more about this certification

    Customer reviews

    4.3 out of 5 stars
    4.3 out of 5
    13,446 global ratings

    Customers say

    Customers like the quality, condition, and appearance of the cellular phone. For example, they mention it works like new, the screen looks fine, and it's attractive. That said, some complain about the sound quality and battery life.

    AI-generated from the text of customer reviews

    588 customers mention459 positive129 negative

    Customers like the condition of the cellular phone. They say it is in great condition, pristine quality, and feels brand new. Some mention that the phone was refurbished but looks brand new, and that the charging brick and cable are brand new as well.

    "...It looked brand new and it's truly been an amazing phone for him these past few days!" Read more

    "...I'm very happy that there's nothing major at all. The stainless steel band is SPOTLESS...." Read more

    "...Phone is in great condition and runs and functions very good." Read more

    "...The only problem was with in the 15 days I had it I had to do a hard restart (with AppleCare telling me how) because it wouldn’t charge...." Read more

    577 customers mention428 positive149 negative

    Customers like the performance of the cellular phone. They say it looks and performs like a brand new phone, and the operation is flawless. They also say the SIM card works without an issue, and that the set up was very easy. Customers also mention that the battery life is 100%.

    "...Phone is in great condition and runs and functions very good." Read more

    "...It has been a over a month now and is performing as expected (no identifiable defects)...." Read more

    "I love the product been working great first week. But it has a 88% battery percentage so I’m kind of disappointed. Other than that love it." Read more

    "charger that was sent with phone does not work ,it does not charge phone" Read more

    536 customers mention457 positive79 negative

    Customers like the quality of the cellular phone. They say it's great, exceptional in every way, and even better than expected. Some mention that the battery health is 96%, the Face ID works perfectly fine, and the features are good.

    "...Face ID works flawlessly.Overall, the phone is perfect and meets my expectations for a renewed product from Amazon...." Read more

    "...I find TestM (Check Phone & Report App) very useful. It will test every functionality on your IPhone...." Read more

    "...Face recognition works screen is super responsive. I would attach pictures however I’m actually writing this review on the phone that I purchased...." Read more

    "Good phone. only negative side -battery health under 80%.overall good phone.💕..." Read more

    245 customers mention194 positive51 negative

    Customers like the value of the cellular phone. They say the price is worth it, it's worth the purchase, and it'll save them money with no risk. Customers also appreciate the outstanding buying transaction and the hassle-free purchase.

    "...Definitely worth the money super fast shipping no complaints so far from me. Would definitely use this seller again." Read more

    "It was in excellent condition and to look at it, it was awesome for the price...." Read more

    "...If it holds up, then definitely well worth the money." Read more

    "...Almost everything about it is substandard from what I would expect. The Camera functionality is marginal. The screen quality is at the same level...." Read more

    137 customers mention133 positive4 negative

    Customers are satisfied with the appearance of the cellular phone. They mention that it looks great, has a flawless screen, and is attractive in gold. They also appreciate the crisp photos and clear sounds. Overall, customers are happy with the quality of the phone.

    "...And have I mentioned the gold is absolutely stunning!? I'm really happy I chose the XS Max over the 11 Pro Max...." Read more

    "...He said protectors can hide scratches. In our case, the screens looked fine when we held them up to the light...." Read more

    "...The only exception is the PHENOMENAL OLED presentation over the LED of the XR...." Read more

    "I like the fact that it looks neat, no scratches or any type of bumps, etc...." Read more

    477 customers mention288 positive189 negative

    Customers are mixed about the battery life of the cellular phone. Some mention that it has 90% battery life, more than advertised, and lasts all day. However, others say that it requires service from the very first use and has substandard battery life.

    "...Everything is so smooth, fast, responsive, battery health is still great, and there have been no issues I know of whatsoever...." Read more

    "...The only thing that really sucked about it was the battery health being at 83% but I really can't be mad at that since they did say it would have..." Read more

    "...Battery health is at 90% which is not bad for a used phone. Condition of the phone is excellent...." Read more

    "...When this arrive, no scratch, battery life is 100% I was stock, and I test the screen, sounds, camera, IMEI number…. etc it will work!!!..." Read more

    439 customers mention262 positive177 negative

    Customers are mixed about the scratches on the cellular phone. Some mention that it looks neat, has no scratches or any type of bumps, while others say that there are minor scratches around the perimeter. Some customers also mention that there was a tiny blemish with the phone off and a small chip in the screen.

    "I absolutely love my phone. It’s clean, scratch free and no dents anywhere. The only reason for 4 stars is the battery...." Read more

    "...Upon opening it, I did find some light scratching on the front and back glass. Of course, this is to be expected...." Read more

    "...I brought this an excellent condition. When this arrive, no scratch, battery life is 100% I was stock, and I test the screen, sounds, camera, IMEI..." Read more

    "...The screen and case were clean and scratch free. We added a tempered glass screen protector which went on without any problems...." Read more

    94 customers mention19 positive75 negative

    Customers are dissatisfied with the sound quality of the cellular phone. They mention that the speakers can sound weird at times, like they had some form of water damage, and that the ear speaker was very quiet. They also say that the phone has a high-pitched scream and that it has dead front facing speaker issues.

    "...Like the earpiece when you listen to music it has kind of a high pitched scream that only a younger person would be able to hear...." Read more

    "...Only issue is WhatsApp loses audio every now n then, so I have to close and reopen the app...." Read more

    "...using the phone for just a few months, there is now a speaker problem with the speaker. It has a very noticeable distortion when playing audio...." Read more

    "...The microphone and sound are great when I’m talking on it.I find it hard to believe these flaws were not noticed during the refurb...." Read more

    Excellent condition for refurbishment
    5 Stars
    Excellent condition for refurbishment
    I wasn’t sure what to expect but I feel like I got a brand new iphone
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    Top reviews from the United States

    Reviewed in the United States on May 18, 2024
    Color: GoldSize: 64GBWireless Provider: UnlockedVerified Purchase
    Bought this phone for my dad and it's been a really good buy for $200.
    The only thing that really sucked about it was the battery health being at 83% but I really can't be mad at that since they did say it would have either 80% or above.

    It looked brand new and it's truly been an amazing phone for him these past few days!
    One person found this helpful
    Report
    Reviewed in the United States on December 20, 2019
    Color: GoldSize: 256GBWireless Provider: UnlockedVerified Purchase
    6 Months Later update - Still acts like I bought it yesterday. Everything is so smooth, fast, responsive, battery health is still great, and there have been no issues I know of whatsoever. Still have no regrets with this purchase and love this phone! (Original review is below.)

    First off, I would like to provide my experience with purchasing a used phone. I was very hesitant with this one. But Amazon has a wonderful return policy so I thought, if it isn't what I'm expecting, I can always return it.

    The things I was very concerned about with previous reviews is if the phone had been wiped correctly to be set up as a new iPhone, if the phone had been previously stolen, if the phone is truly 'unlocked', if the storage space was as I ordered, or if the phone was even a genuine Apple product in the first place!

    Upon opening it, I did find some light scratching on the front and back glass. Of course, this is to be expected. I'm very happy that there's nothing major at all. The stainless steel band is SPOTLESS.

    I powered it on, it greeted me with Apple's famous multilingual 'Hello' screen. And THANKFULLY the phone was indeed wiped properly before handed down. I set it up with my Apple ID and went straight to settings. I checked the Serial Number at Apple's website. And was so happy that what I received was a 100% genuine XS Max. I was also very happy to discover that the storage was what I ordered and that yes, the phone is unlocked. I also checked the battery health which is at 98%. Leading me to believe this phone had only been used lightly before.

    Everything checks out, I am thrilled! Coming from an iPhone 8 Plus, I notice that the phone feels equally as good in my hand. But the smoothness of the stainless steel just adds such a premium feel to it. And have I mentioned the gold is absolutely stunning!? I'm really happy I chose the XS Max over the 11 Pro Max. Mainly because of the rather strange looking new camera design.

    Being a huge fan of Touch ID, I was very upset about having to switch to Face ID. But honestly, it's actually a lot better than I expected it to be. Its quicker, more secure, and more convenient that your phone just knows that it's you.

    Now, Performance. This phone excels at pretty much all that I ask it to. Games are faster and smoother than I've ever experienced on a mobile device. (Even the Note 9 I had.) And the new OLED Super Retina Display makes movies, videos, and pictures just incredible. The blacks are SO dark, they blend in perfectly with the outer screen. The camera is unbelievable too. Photos are sharp with detail and the colors are impressive.

    So overall, my experience of purchasing a used phone couldn't have gone smoother. I am very happy with it! Just make sure you buy from a seller with a bunch of great reviews and you'll most likely get a truthful and legit product like I did.
    Customer image
    5.0 out of 5 stars Beautiful phone with amazing performance.
    Reviewed in the United States on December 20, 2019
    6 Months Later update - Still acts like I bought it yesterday. Everything is so smooth, fast, responsive, battery health is still great, and there have been no issues I know of whatsoever. Still have no regrets with this purchase and love this phone! (Original review is below.)

    First off, I would like to provide my experience with purchasing a used phone. I was very hesitant with this one. But Amazon has a wonderful return policy so I thought, if it isn't what I'm expecting, I can always return it.

    The things I was very concerned about with previous reviews is if the phone had been wiped correctly to be set up as a new iPhone, if the phone had been previously stolen, if the phone is truly 'unlocked', if the storage space was as I ordered, or if the phone was even a genuine Apple product in the first place!

    Upon opening it, I did find some light scratching on the front and back glass. Of course, this is to be expected. I'm very happy that there's nothing major at all. The stainless steel band is SPOTLESS.

    I powered it on, it greeted me with Apple's famous multilingual 'Hello' screen. And THANKFULLY the phone was indeed wiped properly before handed down. I set it up with my Apple ID and went straight to settings. I checked the Serial Number at Apple's website. And was so happy that what I received was a 100% genuine XS Max. I was also very happy to discover that the storage was what I ordered and that yes, the phone is unlocked. I also checked the battery health which is at 98%. Leading me to believe this phone had only been used lightly before.

    Everything checks out, I am thrilled! Coming from an iPhone 8 Plus, I notice that the phone feels equally as good in my hand. But the smoothness of the stainless steel just adds such a premium feel to it. And have I mentioned the gold is absolutely stunning!? I'm really happy I chose the XS Max over the 11 Pro Max. Mainly because of the rather strange looking new camera design.

    Being a huge fan of Touch ID, I was very upset about having to switch to Face ID. But honestly, it's actually a lot better than I expected it to be. Its quicker, more secure, and more convenient that your phone just knows that it's you.

    Now, Performance. This phone excels at pretty much all that I ask it to. Games are faster and smoother than I've ever experienced on a mobile device. (Even the Note 9 I had.) And the new OLED Super Retina Display makes movies, videos, and pictures just incredible. The blacks are SO dark, they blend in perfectly with the outer screen. The camera is unbelievable too. Photos are sharp with detail and the colors are impressive.

    So overall, my experience of purchasing a used phone couldn't have gone smoother. I am very happy with it! Just make sure you buy from a seller with a bunch of great reviews and you'll most likely get a truthful and legit product like I did.
    Images in this review
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    111 people found this helpful
    Report
    Reviewed in the United States on May 14, 2024
    Color: GoldSize: 256GBWireless Provider: UnlockedVerified Purchase
    Got this phone for my mom since it was time for a newer one. Phone is in great condition and runs and functions very good.
    3 people found this helpful
    Report
    Reviewed in the United States on February 2, 2024
    Color: Space GraySize: 64GBWireless Provider: UnlockedVerified Purchase
    I absolutely love my phone. It’s clean, scratch free and no dents anywhere. The only reason for 4 stars is the battery. I can’t even tell what the percentage is because it says it needs service. Charge holds for maybe 6 hours and then it’s at 10%. I don’t like to constantly charge my phone so I’ll most likely get a replacement soon.
    One person found this helpful
    Report
    Reviewed in the United States on May 25, 2024
    Color: SilverSize: 64GBWireless Provider: UnlockedVerified Purchase
    I recently purchased the Chrome/Silver/White iPhone XS Max from the seller Electronic Deals. There was a minor issue with delivery being delayed, but this wasn't the seller's fault.

    When I first received the phone, it looked brand new from a distance. On closer inspection, there were small scratches on the top, but they are barely noticeable and easily covered by a case. The screen had some hairline scratches, but they are not deep and you really have to look closely to see them. Not a big deal for me.

    The phone turned on without any issues. I did have some trouble setting up an account, but a call to Apple Support resolved this by updating the software. Again, not the seller’s fault.

    The battery health was at 83%, which is acceptable for a refurbished product. However, I have noticed that the phone drains battery a lot faster than I'd like. The software runs smoothly, and I haven't encountered any problems so far. Face ID works flawlessly.

    Overall, the phone is perfect and meets my expectations for a renewed product from Amazon.

    Tip: Before buying a refurbished product, make sure to do extensive research on the seller to ensure you’re getting the best value for your money.

    I’ll update this review in a few months with further feedback.

    Top reviews from other countries

    ME
    5.0 out of 5 stars Amazing
    Reviewed in Canada on December 30, 2023
    Color: GoldSize: 256GBWireless Provider: UnlockedVerified Purchase
    Was not sure what i was going to get but was very satisfied. The phone looks like new. No scratches on th screen or back just a little mark on the stainless band below the screen. The battery life is at 100%.... Now,I don't know if its the original battery or if it was changed and if it was I hope it was replaced by an apple branded battery. All works. Wife is very happy :). Will update if anything changes.

    Update: battery finally showing the real capacity at 89%. Took a few weeks to show after starting at 100%. Think its the original battery then but still very happy. Besides that, All works great.
    2 people found this helpful
    Report
    Alberto Jair Zaragoza Parra
    5.0 out of 5 stars Excelente relación calidad precio
    Reviewed in Mexico on December 7, 2023
    Color: SilverSize: 64GBWireless Provider: UnlockedVerified Purchase
    Hasta el momento todo ha funcionado perfecto, la estética del teléfono de 10 y la condición de la batería del 88% creo que cumplió mis expectativas por el precio pagado.
    2 people found this helpful
    Report
    Jazz
    5.0 out of 5 stars Looks brand new
    Reviewed in Canada on August 6, 2023
    Color: Space GraySize: 256GBWireless Provider: UnlockedVerified Purchase
    Was a gift so can only comment on what i received which is a brand new looking phone. It is now being used and so far so good. battery 100% which would indicate the battery has been replaced. If it was replaced with a genuine apple battery then it will last. Time will tell. Battery life will be monitored to see if it drains quicker than a genuine apple battery.

    Until now though, all good
    charles kyle ball
    5.0 out of 5 stars Superb quality
    Reviewed in Canada on February 13, 2023
    Color: SilverSize: 512GBWireless Provider: Unlocked for All CarriersVerified Purchase
    Looked absolutely brand new, and perhaps I was lucky, I received a model that was packed in an ATT refurbished box, battery health was 100%
    4 people found this helpful
    Report
    M21L
    5.0 out of 5 stars Great battery!
    Reviewed in Canada on January 29, 2024
    Color: GoldSize: 64GBWireless Provider: UnlockedVerified Purchase
    Extremely satisfied with this refurbished iPhone – it's practically indistinguishable from a brand-new one. The 90% battery capacity is impressive, and the device showed no signs of wear, scratches, dents, or deformities. Essentially, it's like getting a brand-new phone without the hefty price tag. If you're in search of a cost-effective option without compromising quality, I highly recommend considering this refurbished iPhone.