Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
- Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
- Easy Claims Process: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it. A service fee will apply. $29 to repair or $49 to replace your phone.
- Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
- Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
- COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
- EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- LOW MONTHLY BILLING: You will be billed monthly for 36 months. Cancel anytime. Coverage ends once plan is canceled, expires or once the aggregate limit is met.
- PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
- EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll replace it or send you an Amazon e-gift card for the replacement cost. A service fee will apply. $29 to repair/reimburse, $39 to repair or $79 to replace your phone.
Add to your order
- Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
- 24/7 support when you need it.
- Quick, easy, and frustration-free claims.
$274.99$274.99
$269.85$269.85
Add an Accessory:
Apple iPhone XS Max, US Version, 256GB, Silver - Unlocked (Renewed)
Sustainability features
This product has sustainability features recognized by trusted certifications.
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
Price: | $274.99$274.99
Return this item for freeWe offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy. Read the full returns policy How to return this item:
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Price: | $269.85$269.85
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This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
Purchase options and add-ons
Brand | Apple |
Operating System | iOS |
Memory Storage Capacity | 256 GB |
Screen Size | 5.6 Inches |
Resolution | 2560 x 1440 |
Model Name | iPhone XS Max |
Wireless Carrier | Verizon |
Cellular Technology | 4G |
Connectivity Technology | Wi-Fi |
Color | Silver |
About this item
- This phone is unlocked and compatible with any carrier of choice on GSM and CDMA networks (e.g. AT&T, T-Mobile, Sprint, Verizon, US Cellular, Cricket, Metro, Tracfone, Mint Mobile, etc.).
- Tested for battery health and guaranteed to have a minimum battery capacity of 80%.
- Successfully passed a full diagnostic test which ensures like-new functionality and removal of any prior-user personal information.
- The device does not come with headphones or a SIM card. It does include a generic (Mfi certified) charger and charging cable.
- Inspected and guaranteed to have minimal cosmetic damage, which is not noticeable when the device is held at arm's length.
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Compare with similar items
This Item Apple iPhone XS Max, US Version, 256GB, Silver - Unlocked (Renewed) | Recommendations | dummy | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | $274.99$274.99 | $385.94$385.94 | $379.00$379.00 | $368.81$368.81 | $464.68$464.68 | $375.43$375.43 |
Delivery | — | Get it Jul 10 - 11 | Get it Jul 10 - 11 | Get it as soon as Monday, Jul 8 | Get it as soon as Thursday, Jul 11 | Get it as soon as Thursday, Jul 11 |
Customer Ratings | ||||||
Face recognition | 4.5 | 4.3 | — | 4.0 | 4.3 | 4.4 |
Fingerprint reader | 4.2 | 5.0 | — | 3.6 | 4.2 | 4.2 |
Battery life | 4.2 | 4.4 | — | 3.7 | 3.9 | 3.7 |
Touch Screen | 4.4 | — | — | — | 4.0 | 4.3 |
Value for money | 4.3 | — | — | — | 3.8 | 3.8 |
Sold By | ELECTRONIC DEALS | Cell Surfers | Cell Surfers | Hybrid IT | Amazon.com | Amazon.com |
display size | 5.6 inches | 6.5 inches | 6.5 inches | 6.5 inches | 6.68 inches | 6.1 inches |
memory capacity | 256 GB | 256 GB | 256 GB | 256 GB | 128 GB | 128 GB |
model name | iPhone XS Max | iPhone 11 Pro Max | iPhone 11 Pro Max | iPhone 11 Pro Max | iPhone 12 Pro Max | iPhone 12 Pro |
operating system | iOS | — | — | — | iOS 16 | iOS 14 |
connectivity tech | Wi-Fi | Wi-Fi | Wi-Fi | Wi-Fi | Wi-Fi, NFC, USB, Bluetooth | Wi-Fi, NFC, USB, Bluetooth |
display type | LED | OLED | OLED | OLED | OLED | OLED |
What's in the box
Product information
Package Dimensions | 6.81 x 3.78 x 1.97 inches |
---|---|
Item Weight | 15.5 ounces |
ASIN | B07QY3V8B6 |
Item model number | RXZER23 |
Batteries | 1 Lithium Ion batteries required. (included) |
Customer Reviews |
4.3 out of 5 stars |
Best Sellers Rank | #268 in Amazon Renewed (See Top 100 in Amazon Renewed) #78 in Renewed Smartphones |
Is Discontinued By Manufacturer | No |
OS | iOS |
RAM | 256 GB |
Wireless communication technologies | Cellular |
Connectivity technologies | Wi-Fi |
Display technology | LED |
Other display features | Wireless |
Human Interface Input | Buttons |
Scanner Resolution | 2560 x 1440 |
Form Factor | Smartphone |
Color | Silver |
Whats in the box | Adapter |
Manufacturer | Apple |
Date First Available | April 18, 2019 |
Memory Storage Capacity | 256 GB |
Standing screen display size | 5.6 Inches |
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Apple iPhone XS Max, US Version, 256GB, Silver - Unlocked (Renewed)
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Product Description
iPhone XS Max has a 6.5-inch all-screen Super Retina display. The back is glass, and there's a stainless steel band around the frame. The side button is on the right side of the device. There are 12MP wide-angle and telephoto cameras on the back. There's a Quad-LED True Tone flash on the back and a SIM tray on the right side that holds a "fourth form factor" (4FF) nano-SIM card. The IMEI is etched on the SIM tray.
What is Amazon Renewed?
Quality you can afford
Products you can trust
Purchases with an impact
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What should I expect to receive with my Amazon Renewed purchase?
Model Year
In what condition can I expect my Amazon Renewed product to be?
What is Amazon Renewed?
Quality you can afford
Products you can trust
Purchases with an impact
Trusted coverage
What should I expect to receive with my Amazon Renewed purchase?
Model Year
In what condition can I expect my Amazon Renewed product to be?
Sustainability features
This product has sustainability features recognized by trusted certifications.
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the quality, condition, and appearance of the cellular phone. For example, they mention it works like new, the screen looks fine, and it's attractive. That said, some complain about the sound quality and battery life.
AI-generated from the text of customer reviews
Customers like the condition of the cellular phone. They say it is in great condition, pristine quality, and feels brand new. Some mention that the phone was refurbished but looks brand new, and that the charging brick and cable are brand new as well.
"...I'm very happy that there's nothing major at all. The stainless steel band is SPOTLESS...." Read more
"...It looked brand new and it's truly been an amazing phone for him these past few days!" Read more
"This iPhone is such a good purchase for a good quality phone. This screen is scratch resistance and the camera is professional...." Read more
"...The only problem was with in the 15 days I had it I had to do a hard restart (with AppleCare telling me how) because it wouldn’t charge...." Read more
Customers like the performance of the cellular phone. They say it looks and performs like a brand new phone, and the operation is flawless. They also say the SIM card works without an issue, and that the set up was very easy. Customers also mention that the battery life is 100%.
"Looks amazing. No scratches at all. Performance so far is great too." Read more
"I love the product been working great first week. But it has a 88% battery percentage so I’m kind of disappointed. Other than that love it." Read more
"...It has been a over a month now and is performing as expected (no identifiable defects)...." Read more
"charger that was sent with phone does not work ,it does not charge phone" Read more
Customers like the quality of the cellular phone. They say it's great, exceptional in every way, and even better than expected. Some mention that the battery health is 96%, the Face ID works perfectly fine, and the features are good.
"...Face ID works flawlessly.Overall, the phone is perfect and meets my expectations for a renewed product from Amazon...." Read more
"...I find TestM (Check Phone & Report App) very useful. It will test every functionality on your IPhone...." Read more
"Good phone. only negative side -battery health under 80%.overall good phone.💕..." Read more
"Hello, I give this phone 5 stars. It’s absolutely amazing. I am very happy with the purchase. It came in perfect condition...." Read more
Customers like the value of the cellular phone. They say the price is worth it, it's worth the purchase, and it'll save them money with no risk. Customers also appreciate the outstanding buying transaction and the hassle-free purchase.
"It was in excellent condition and to look at it, it was awesome for the price...." Read more
"...If it holds up, then definitely well worth the money." Read more
"...Definitely worth the money super fast shipping no complaints so far from me. Would definitely use this seller again." Read more
"...Almost everything about it is substandard from what I would expect. The Camera functionality is marginal. The screen quality is at the same level...." Read more
Customers are satisfied with the appearance of the cellular phone. They mention that it looks great, has a flawless screen, and is attractive in gold. They also appreciate the crisp photos and clear sounds. Overall, customers are happy with the quality of the phone.
"...And have I mentioned the gold is absolutely stunning!? I'm really happy I chose the XS Max over the 11 Pro Max...." Read more
"Looks amazing. No scratches at all. Performance so far is great too." Read more
"...She loved the quality of the photos she took so much that she didn't use her DSLR camera as much...." Read more
"...He said protectors can hide scratches. In our case, the screens looked fine when we held them up to the light...." Read more
Customers are mixed about the battery life of the cellular phone. Some mention that it has 90% battery life, more than advertised, and lasts all day. However, others say that it requires service from the very first use and has substandard battery life.
"...Everything is so smooth, fast, responsive, battery health is still great, and there have been no issues I know of whatsoever...." Read more
"...The only thing that really sucked about it was the battery health being at 83% but I really can't be mad at that since they did say it would have..." Read more
"...Battery health is at 90% which is not bad for a used phone. Condition of the phone is excellent...." Read more
"...When this arrive, no scratch, battery life is 100% I was stock, and I test the screen, sounds, camera, IMEI number…. etc it will work!!!..." Read more
Customers are mixed about the scratches on the cellular phone. Some mention that it looks neat, has no scratches or any type of bumps, while others say that there are minor scratches around the perimeter. Some customers also mention that there was a tiny blemish with the phone off and a small chip in the screen.
"Looks amazing. No scratches at all. Performance so far is great too." Read more
"...Upon opening it, I did find some light scratching on the front and back glass. Of course, this is to be expected...." Read more
"...This screen is scratch resistance and the camera is professional. The lightweight of the phone is also a quality that I appreciate...." Read more
"I absolutely love my phone. It’s clean, scratch free and no dents anywhere. The only reason for 4 stars is the battery...." Read more
Customers are dissatisfied with the sound quality of the cellular phone. They mention that the speakers can sound weird at times, like they had some form of water damage, and that the ear speaker was very quiet. They also say that the phone has a high-pitched scream and that it has dead front facing speaker issues.
"...Like the earpiece when you listen to music it has kind of a high pitched scream that only a younger person would be able to hear...." Read more
"...There is a funny static noise coming from the speakers every now and then but it's not an everyday occurrence...." Read more
"...Only issue is WhatsApp loses audio every now n then, so I have to close and reopen the app...." Read more
"...The microphone and sound are great when I’m talking on it.I find it hard to believe these flaws were not noticed during the refurb...." Read more
Reviews with images
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Top reviews
Top reviews from the United States
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First off, I would like to provide my experience with purchasing a used phone. I was very hesitant with this one. But Amazon has a wonderful return policy so I thought, if it isn't what I'm expecting, I can always return it.
The things I was very concerned about with previous reviews is if the phone had been wiped correctly to be set up as a new iPhone, if the phone had been previously stolen, if the phone is truly 'unlocked', if the storage space was as I ordered, or if the phone was even a genuine Apple product in the first place!
Upon opening it, I did find some light scratching on the front and back glass. Of course, this is to be expected. I'm very happy that there's nothing major at all. The stainless steel band is SPOTLESS.
I powered it on, it greeted me with Apple's famous multilingual 'Hello' screen. And THANKFULLY the phone was indeed wiped properly before handed down. I set it up with my Apple ID and went straight to settings. I checked the Serial Number at Apple's website. And was so happy that what I received was a 100% genuine XS Max. I was also very happy to discover that the storage was what I ordered and that yes, the phone is unlocked. I also checked the battery health which is at 98%. Leading me to believe this phone had only been used lightly before.
Everything checks out, I am thrilled! Coming from an iPhone 8 Plus, I notice that the phone feels equally as good in my hand. But the smoothness of the stainless steel just adds such a premium feel to it. And have I mentioned the gold is absolutely stunning!? I'm really happy I chose the XS Max over the 11 Pro Max. Mainly because of the rather strange looking new camera design.
Being a huge fan of Touch ID, I was very upset about having to switch to Face ID. But honestly, it's actually a lot better than I expected it to be. Its quicker, more secure, and more convenient that your phone just knows that it's you.
Now, Performance. This phone excels at pretty much all that I ask it to. Games are faster and smoother than I've ever experienced on a mobile device. (Even the Note 9 I had.) And the new OLED Super Retina Display makes movies, videos, and pictures just incredible. The blacks are SO dark, they blend in perfectly with the outer screen. The camera is unbelievable too. Photos are sharp with detail and the colors are impressive.
So overall, my experience of purchasing a used phone couldn't have gone smoother. I am very happy with it! Just make sure you buy from a seller with a bunch of great reviews and you'll most likely get a truthful and legit product like I did.
Reviewed in the United States on December 20, 2019
First off, I would like to provide my experience with purchasing a used phone. I was very hesitant with this one. But Amazon has a wonderful return policy so I thought, if it isn't what I'm expecting, I can always return it.
The things I was very concerned about with previous reviews is if the phone had been wiped correctly to be set up as a new iPhone, if the phone had been previously stolen, if the phone is truly 'unlocked', if the storage space was as I ordered, or if the phone was even a genuine Apple product in the first place!
Upon opening it, I did find some light scratching on the front and back glass. Of course, this is to be expected. I'm very happy that there's nothing major at all. The stainless steel band is SPOTLESS.
I powered it on, it greeted me with Apple's famous multilingual 'Hello' screen. And THANKFULLY the phone was indeed wiped properly before handed down. I set it up with my Apple ID and went straight to settings. I checked the Serial Number at Apple's website. And was so happy that what I received was a 100% genuine XS Max. I was also very happy to discover that the storage was what I ordered and that yes, the phone is unlocked. I also checked the battery health which is at 98%. Leading me to believe this phone had only been used lightly before.
Everything checks out, I am thrilled! Coming from an iPhone 8 Plus, I notice that the phone feels equally as good in my hand. But the smoothness of the stainless steel just adds such a premium feel to it. And have I mentioned the gold is absolutely stunning!? I'm really happy I chose the XS Max over the 11 Pro Max. Mainly because of the rather strange looking new camera design.
Being a huge fan of Touch ID, I was very upset about having to switch to Face ID. But honestly, it's actually a lot better than I expected it to be. Its quicker, more secure, and more convenient that your phone just knows that it's you.
Now, Performance. This phone excels at pretty much all that I ask it to. Games are faster and smoother than I've ever experienced on a mobile device. (Even the Note 9 I had.) And the new OLED Super Retina Display makes movies, videos, and pictures just incredible. The blacks are SO dark, they blend in perfectly with the outer screen. The camera is unbelievable too. Photos are sharp with detail and the colors are impressive.
So overall, my experience of purchasing a used phone couldn't have gone smoother. I am very happy with it! Just make sure you buy from a seller with a bunch of great reviews and you'll most likely get a truthful and legit product like I did.
The only thing that really sucked about it was the battery health being at 83% but I really can't be mad at that since they did say it would have either 80% or above.
It looked brand new and it's truly been an amazing phone for him these past few days!
When I first received the phone, it looked brand new from a distance. On closer inspection, there were small scratches on the top, but they are barely noticeable and easily covered by a case. The screen had some hairline scratches, but they are not deep and you really have to look closely to see them. Not a big deal for me.
The phone turned on without any issues. I did have some trouble setting up an account, but a call to Apple Support resolved this by updating the software. Again, not the seller’s fault.
The battery health was at 83%, which is acceptable for a refurbished product. However, I have noticed that the phone drains battery a lot faster than I'd like. The software runs smoothly, and I haven't encountered any problems so far. Face ID works flawlessly.
Overall, the phone is perfect and meets my expectations for a renewed product from Amazon.
Tip: Before buying a refurbished product, make sure to do extensive research on the seller to ensure you’re getting the best value for your money.
I’ll update this review in a few months with further feedback.
Top reviews from other countries
Update: battery finally showing the real capacity at 89%. Took a few weeks to show after starting at 100%. Think its the original battery then but still very happy. Besides that, All works great.
Until now though, all good