This product has sustainability features recognized by trusted certifications.
Pre-owned
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly program that helps you discover and shop for more-sustainable products.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Products with trusted sustainability certification(s). Learn more
PRODUCT CERTIFICATION (1)
Pre-owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers like the performance and value of the cellular phone. They say it works well, is decent for the price and a great buy. Customers appreciate the camera and quality. However, some customers have reported issues with the sound quality, saying it sounds like white noise. Opinions are mixed on charging, battery life, and scratch resistance.
Customers like the quality of the cellular phone. They say it looks and works as new, has no scratches, and is in excellent condition. Some customers also mention that the screen quality is good.
"I will definitely buy from this seller again, the phone is brand new, no scratches, was easy to switch from my old phone to this one and everything..." Read more
"The phone is great, like new and has a guarantee ! Exactly as advertised… Would definitely buy again !!!" Read more
"Looks almost perfect. A tiny crack in one of the corners on the back but you have to look hard to see it. The case covers it...." Read more
"...It also freezes randomly at many times of the day." Read more
Customers like the performance of the cellular phone. They mention that it works well, has no issues, and is easy to set up. Some say that the basic texting and camera functions are alright. Overall, most are happy with the performance and recommend it to others.
"...was easy to switch from my old phone to this one and everything works perfectly fine" Read more
"The phone is great, like new and has a guarantee ! Exactly as advertised… Would definitely buy again !!!" Read more
"...Shipping was on point! And this phone OMG perfect! Like it came from Apple! If I didn’t know it was refurbished?..." Read more
"...I was so excited to finally get this phone but it’s not really working. It also freezes randomly at many times of the day." Read more
Customers like the camera of the cellular phone. They say the system is fantastic, and the cameras still take very good pictures. Some say the three cameras feel like you can record movie quality videos and take stunning pictures.
"...It’s a great phone with perfect cameras. The screen quality is good and it lasts me more than a day. I recommend." Read more
"...The camera is amazing and battary life is good!" Read more
"I like it fine, learning curve but has great features! Good camera." Read more
"Great phone, great seller, very happy. Thank you." Read more
Customers are mixed about the scratch resistance of the cellular phone. Some mention it looks like it is brand new, with no scratches at all. Others say that the screen had two scratches and a small gouge. The phone has a crack down at the bottom and scuffs on the corner.
"Looks almost perfect. A tiny crack in one of the corners on the back but you have to look hard to see it. The case covers it...." Read more
"...will definitely buy from this seller again, the phone is brand new, no scratches, was easy to switch from my old phone to this one and everything..." Read more
"...The back of the phone has a bunch of weird spots on it kinda like dots everywhere, but luckily it’s not SUPER visible...." Read more
"...So i got this iphone 11 from Amazon renewed and it was perfect with no scratches or anything negative about it...." Read more
Customers are mixed about the battery life of the cellular phone. Some mention that it has a 100% battery capacity, while others say that it only has 81% capacity.
"...I haven't had face ID before and I'm impressed. The battery health is 81% which is acceptable and to be expected in a used phone...." Read more
"...and when I received it 12/2/23 (about 5 weeks), the battery was completely dead; 2)..." Read more
"...love the look ,the quality, how fast it responds, the pictures, the battery life, the features, and the company that I bought it from!..." Read more
"...The best thing was that the battery life was at 100%." Read more
Customers have mixed opinions about the charging of the cellular phone. Some mention that it came with a charger, cube, and Sim removal tool, while others say that it didn't work.
"...[defective charging port]. Reducing overall rating to 4-stars...." Read more
"Phone works great, no issues & highly recommend. They also provide a new charger" Read more
"...When I charge it, I can’t hold the phone or else it stops charging with the lightning cable. So far that’s the only issue though!" Read more
"...The only downside if that the charger it came with doesn’t work." Read more
Customers are dissatisfied with the sound quality of the cellular phone. They say the sound is almost inaudible, the ear speaker is super quiet, and the music sounds staticky. They also say the speakerphone option is really crackly and they can hear stuff rattling inside. Customers also say that the speakers and ringer button are disgusting and gross.
"My only complaints are that the speakers are not really clear sounding on higher volumes and the screen has a weird click on the right edge...." Read more
"...phone and in return the phone would constantly freeze, I could only use the speaker phone during calls and then during a call the screen would..." Read more
"...it’s still shaky so I know it’s not my hand….And u can hear stuff rattling inside of it. The phone has not been dropped or anything like that...." Read more
"...I suspect this problem is from previous water damage to the phone...." Read more
Opened the packaged and inspected the phone. Came with a screen protector so I thank them for that, and the front screen and sides were scratch free. The back of the phone has a bunch of weird spots on it kinda like dots everywhere, but luckily it’s not SUPER visible. The phone would be perfect if it wasn’t that way. Overall the phone is okay so far.
Size: 256GBColor: Space GrayService Provider: UnlockedProduct grade: RenewedVerified Purchase
The phone came fast in pristine condition. I used my Mac laptop to restore all data from my old iPhone 8 Plus from a backup... and then I transferred the phone number over. The whole process just took like 1/2 hour. I haven't had face ID before and I'm impressed. The battery health is 81% which is acceptable and to be expected in a used phone. All in all, I'm very happy with this phone. Now my kid has my old iPhone 8 for playing games and I sort of helped save the environment (ha ha) by buying a used iPhone. I'm a happy camper.
Size: 64GBColor: Space GrayService Provider: UnlockedProduct grade: RenewedVerified Purchase
I will definitely buy from this seller again, the phone is brand new, no scratches, was easy to switch from my old phone to this one and everything works perfectly fine
Size: 64GBColor: Space GrayService Provider: UnlockedProduct grade: RenewedVerified Purchase
Looks almost perfect. A tiny crack in one of the corners on the back but you have to look hard to see it. The case covers it. One thing I've noticed, the screen darkens some while I'm watching videos which I know is normal after a minute or so but when I touch the screen, it doesn't lighten back up....only after I've left the current screen and gone to something else. Other than that, good phone.
Update (12/17/23): Additional observations: 1) the Amazon Renewed certification card is marked 10/27/23, and when I received it 12/2/23 (about 5 weeks), the battery was completely dead; 2) after charging back to 100%, I put it in airplane mode (to turn off both WiFi and bluetooth), and also put it in battery saver mode; I checked the battery percentages once a day, and it was losing 10-15% per day, so this battery is very weak. I did a parallel test with another iPhone (11 pro max), and that one only lost 10% (100% > 90%) over a week. This is an excellent test to check the true condition of the battery.
Update (12/15/23): Ordered a 5th Amazon Premium Renewed phone (iPhone 12 Pro Max), and the battery life, which should be above 90%, is actually 88%.
Update (3/28/23): After lengthy discussions with Amazon, they will not honor the 90% battery guarantee stated on the Amazon Premium Renewed page, because it is "not stated on the Amazon invoice". 1-star, no longer recommended.
Update (2/1/23): Ran into some issues, probably things that should be checked upon receipt of a renewed or premium renewed product: 1) battery life [below advertised 80 or 90%], 2) parts replaced, either with genuine or non-genuine Apple parts, 3) overall functionality [defective charging port]. Reducing overall rating to 4-stars.
Summary: Upgrading from an iPhone 7 plus, and decided I would go with the 11 Pro Max version. I was on the fence whether the extra money for the premium renewed is worth it, so will be discussing what I considered.
Observations: The high level basic differences are: 1) about a $100 difference; 2) three vs. 12 months return period: 3) battery level of 80% vs. 90%.
Recommendation: After considering the factors, I decided to look into how much a replacement battery would cost, which is $40 right now. However, starting with the iPhone 8 (i think), Apple started sealing the cases, which requires a heat gun to separate the case because of the extra waterproofing adhesive. To breakdown the addition $100 cost, subtract the $40 battery from that, leaving $60 for an additional 9-months (or $6.67/month) to "insurance" to return the phone if issues come up.
Carrier Lock: I decided I wanted an unlocked version, and that appears to be another feature that is included with Premium Renewed, with the majority of carrier locked versions being offered as renewed only.
Conclusion: For the additional $100, I elected to go with the Renewed Premium. I rate both the Renewed and the Premium Renewed as 5-stars. Which you chose would depend on individual financial and personal factors.
Related Products: Apple iPhone 11 Pro Max, US Version, 256GB, Midnight - Unlocked (Renewed) 4.3 out of 5 stars 12,122 ratings | 1000+ answered questions Price: $491.86 https://www.amazon.com/gp/product/B07Z4681LQ/
Apple iPhone 11 Pro Max, 256GB, Midnight Green - Unlocked (Renewed Premium) 4.3 out of 5 stars 12,122 ratings | 1000+ answered questions Price: $586.00 https://www.amazon.com/gp/product/B08BHFGJXF
1.0 out of 5 stars
Is Renewed Premium worth the extra money?
Reviewed in the United States on March 29, 2023
Update (12/17/23): Additional observations: 1) the Amazon Renewed certification card is marked 10/27/23, and when I received it 12/2/23 (about 5 weeks), the battery was completely dead; 2) after charging back to 100%, I put it in airplane mode (to turn off both WiFi and bluetooth), and also put it in battery saver mode; I checked the battery percentages once a day, and it was losing 10-15% per day, so this battery is very weak. I did a parallel test with another iPhone (11 pro max), and that one only lost 10% (100% > 90%) over a week. This is an excellent test to check the true condition of the battery.
Update (12/15/23): Ordered a 5th Amazon Premium Renewed phone (iPhone 12 Pro Max), and the battery life, which should be above 90%, is actually 88%.
Update (3/28/23): After lengthy discussions with Amazon, they will not honor the 90% battery guarantee stated on the Amazon Premium Renewed page, because it is "not stated on the Amazon invoice". 1-star, no longer recommended.
Update (2/1/23): Ran into some issues, probably things that should be checked upon receipt of a renewed or premium renewed product: 1) battery life [below advertised 80 or 90%], 2) parts replaced, either with genuine or non-genuine Apple parts, 3) overall functionality [defective charging port]. Reducing overall rating to 4-stars.
Summary: Upgrading from an iPhone 7 plus, and decided I would go with the 11 Pro Max version. I was on the fence whether the extra money for the premium renewed is worth it, so will be discussing what I considered.
Observations: The high level basic differences are: 1) about a $100 difference; 2) three vs. 12 months return period: 3) battery level of 80% vs. 90%.
Recommendation: After considering the factors, I decided to look into how much a replacement battery would cost, which is $40 right now. However, starting with the iPhone 8 (i think), Apple started sealing the cases, which requires a heat gun to separate the case because of the extra waterproofing adhesive. To breakdown the addition $100 cost, subtract the $40 battery from that, leaving $60 for an additional 9-months (or $6.67/month) to "insurance" to return the phone if issues come up.
Carrier Lock: I decided I wanted an unlocked version, and that appears to be another feature that is included with Premium Renewed, with the majority of carrier locked versions being offered as renewed only.
Conclusion: For the additional $100, I elected to go with the Renewed Premium. I rate both the Renewed and the Premium Renewed as 5-stars. Which you chose would depend on individual financial and personal factors.
Related Products: Apple iPhone 11 Pro Max, US Version, 256GB, Midnight - Unlocked (Renewed) 4.3 out of 5 stars 12,122 ratings | 1000+ answered questions Price: $491.86 https://www.amazon.com/gp/product/B07Z4681LQ/
Apple iPhone 11 Pro Max, 256GB, Midnight Green - Unlocked (Renewed Premium) 4.3 out of 5 stars 12,122 ratings | 1000+ answered questions Price: $586.00 https://www.amazon.com/gp/product/B08BHFGJXF
Okay Reviewers I ordered this IPhone 11 Pro Max off of my sons prime account.. This is one bad ass phone! And I got a great deal from this amazing company! Shipping was on point! And this phone OMG perfect! Like it came from Apple! If I didn’t know it was refurbished? I would have thought it was never touched! That’s how perfect it is! I felt like a child at Christmas! Stoked! So, definitely would and will buy from this company again! Thank you for your loyalty to your customers! Super excited! Placed it in a case as soon as I looked at it . Okay about the iPhone 11 Pro Max .. outside of it’s beauty . Wish I could take a picture of it , but i can’t . I’m on it.. the 11 is holding its value for great reasons .. it really is a bad ass phone !! And the 12’s are nice but the 11’s sit right next to those 12’s ! But cheaper in price but the quality is all the same! The pictures are amazing!!! ( FYI My son has the 12 My sister 12 pro and brother in law has 12 pro Max ) so pictures are not so noticeably different.. cause this 11 pro Max takes great photos also and the battery life is awesome ! 24 hrs no charge and still had life left! I have charged it with the cord charging ( it came with a good charging cord not junk) and I also have charged it with the magnetic cordless charging.. about the same. I have not done the face recognition as of yet.. I use a passcode.. I do miss the finger / thumb recognition button but from what I see with my son ? Face recognition is prob just as fast or faster? The speakers on this is loud! Love it! Now yes this is a bigger device it is a 6.5 in screen but it’s not bulky at all ! The phone is slender not heavy but a case did help tremendously holding it cause it’s so thin.. haha i dont know how to explain that one but I Dont know to drop it haha so a case helps to grip it .. if that makes sense ? Lol But with the cheaper price tag ? I was able to get the highest GB and still save a few hundred’ dollars! I did my research cause I was looking at this phone for a while and then was gearing for the 12 pro Max for it has 3 or 4 better features. But After comparing and deep research? What was being said is true! The 11’s are amazing phones! And unless your a Photographer? You won’t see a inkling of a difference with the camera or video.. the processor in the 11’s are also fast and made right! Apple surly did a great job with the 11’s !!! So again for what you get and with that price tag ? You can’t go wrong with the Iphome 11 pro Max! I’m freaking happy I got one heck of a deal ! I love the look ,the quality, how fast it responds, the pictures, the battery life, the features, and the company that I bought it from! Hope this helps with someone’s research and decision making!
My dad got this phone for me and brought it to Nigeria. I felt so happy on receiving it. It did not charge initially and I had to charge it somewhere else. It’s a great phone with perfect cameras. The screen quality is good and it lasts me more than a day. I recommend.
Estaba un poco escéptico acerca de comprar productos reacondicionados. Este iPhone en particular me encanta por su color y estética, nunca mas volvieron a sacar este tipo de verde medianoche. Así que me aventure y encontré este iPhone reacondicinado premium. Solo dire que vale cada bendito peso. La batería me llegó al 100% la estética es de 10, sin NINGÚN rayón, abolladura o golpe. Es que esto es nuevo a excelente precio… las cámaras, el notch, el Face ID, la bocina… TODO funcionando al 100% con una batería prácticamente nueva y una estética de 100… si pudiera le daría más de 5 estrellas, a sido de las mejores compras en Amazon en años