Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
Easy Claims Process: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it. A service fee will apply. $39 to repair or $99 to replace your phone.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use covered from day one. Malfunctions covered after the manufacturer's warranty.
EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
LOW MONTHLY BILLING: You will be billed monthly for 36 months. Cancel anytime. Coverage ends once plan is canceled, expires or once the aggregate limit is met.
PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll replace it or send you an Amazon e-gift card for the replacement cost. A service fee will apply. $39 to repair/reimburse, $69 to repair or $129 to replace your phone.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers like the battery life, value, and quality of the cellular phone. For example, they mention it has a 100% battery life and is a great product for a good deal. Opinions are mixed on scratch resistance.
Customers like the quality of the cellular phone. They say it has great battery life, looks like brand new, and works just like a new phone should. Some customers also mention that the phone has no issues and looks like new.
"...The renewed premium is the way to go! The phone looks new! Not a single scratch or mark on it! And the battery life was at 100%!..." Read more
"...No scuffs or buffs, screen completely clean, cameras intact, and battery at 100%!..." Read more
"...It had no cosmetic damage at all and works just like a new one should...." Read more
"I was blown away with the pristine condition of the phone. It was pretty much new and battery capacity was at 100%...." Read more
Customers are satisfied with the battery life of the cellular phone. They mention that it functions perfectly, has 100% battery health, and has a 100% capacity.
"...Not a single scratch or mark on it! And the battery life was at 100%! Basically a new phone at roughly $250-$300 cheaper! And it has a 1yr warranty!..." Read more
"...No scuffs or buffs, screen completely clean, cameras intact, and battery at 100%!..." Read more
"...It was pretty much new and battery capacity was at 100%. For $640 after taxes for a phone that is one years old, that’s a steel!!..." Read more
"...Battery seems good, condition was excellent...." Read more
9 customers mention "Value"7 positive2 negative
Customers like the value of the cellular phone. They mention that it's a quality product for a great deal.
Customers are mixed about the scratch resistance of the cellular phone. Some mention that it has no scratches or anything, while others say that it got damaged for no apparent reason. Some customers also mention that the phone looks brand new, while other customers say it has a tiny chip on the top corner screen.
"...The renewed premium is the way to go! The phone looks new! Not a single scratch or mark on it! And the battery life was at 100%!..." Read more
"...The phone looks like New, but has a very tiny scratch on the front just above the camera eye. It does not look like it would affect a selfie." Read more
"...It was like opening it straight from an Apple Box! No scuffs or buffs, screen completely clean, cameras intact, and battery at 100%!..." Read more
"...It had no cosmetic damage at all and works just like a new one should...." Read more
The phone arrived exactly like the picture. There was no packing material at all. That was shocking. But so far the phone works fine. Just Two days so far though. The phone looks like New, but has a very tiny scratch on the front just above the camera eye. It does not look like it would affect a selfie.
Service Provider: UnlockedColor: MidnightSize: 128GBVerified Purchase
Daughter needed a new phone. Coming from a 10r, this was a big upgrade for her. I was hesitant buying a renewed product, but after getting this one I’m convinced this is the best way to go to save money. The renewed premium is the way to go! The phone looks new! Not a single scratch or mark on it! And the battery life was at 100%! Basically a new phone at roughly $250-$300 cheaper! And it has a 1yr warranty! It’s a no brainer! If you are hesitant getting an Amazon Renewed, (especially the premium) don’t!
Service Provider: UnlockedColor: StarlightSize: 256GBVerified Purchase
I ordered it in Pristine condition and it definitely came that way! It was like opening it straight from an Apple Box! No scuffs or buffs, screen completely clean, cameras intact, and battery at 100%! Would HIGHLY recommend if you’re wanting to buy a phone that’s cheaper!
Service Provider: UnlockedColor: StarlightSize: 128GBVerified Purchase
Needed a new phone and did't want to spend the money it takes to get one from Apple so decided to try and find a renewed one on Amazon. This was a premium renewed so I took a chance and bought this one, got it for a couple hundred less than brand new. I researched after I got the phone and found it was used as a demo model so should be good. It had no cosmetic damage at all and works just like a new one should. I've had it for a couple days and so far so good, guess it's like buying a used car !! I am happy as of now with my purchase…
I was blown away with the pristine condition of the phone. It was pretty much new and battery capacity was at 100%. For $640 after taxes for a phone that is one years old, that’s a steel!! The color is pretty and I’m very happy with this purchase
Service Provider: UnlockedColor: MidnightSize: 128GBVerified Purchase
The phone looks brand new. It has a few very tiny silver spots on the black metal but the glass, speakers, camera, etc look untouched. The battery health is at 100%.
The only negative is the packaging. It looked used and rough. The screen protector had gunk on the sticky side/screen but it did wipe off. This was a gift so that was a little disappointing.
I had an issue auto-connecting the iPhone to Verizon’s cell service because this phone has an eSIM and the old phone had a physical one. However, Verizon was able to activate the eSIM when I called them.
Service Provider: UnlockedColor: MidnightSize: 512GBVerified Purchase
Really liked this phone: it was the right size, had the storage capacity I needed, was excited to be upgrading. The problem is is cannot be upgraded from a 10s if your carrier is Tracfone. The eSim doesn't work. Tracfone didn't recognize the IMEI or IMEI2 that were available. Apple tried to do the carrier switch and couldn't get it to work either. Not sure how this problem can be fixed, but I had to send the phone back to Amazon Renewed. Sad-face.
Iphone came in perfect condition. So far, having it for a day, the device is great! No scratches or dent. At first I was highly spectacle on purchasing an Apple product from Amazon; But now, I would highly purchase again an iPhone. It you want to save a few dollars-This is practical option!
Edit: i'll come back again to this review of mine; after a few months to let you know, my thoughts on the iPhone (:
5.0 out of 5 stars
Phone is like I got it from the Apple Store!!
Reviewed in the United States on May 17, 2024
Iphone came in perfect condition. So far, having it for a day, the device is great! No scratches or dent. At first I was highly spectacle on purchasing an Apple product from Amazon; But now, I would highly purchase again an iPhone. It you want to save a few dollars-This is practical option!
Edit: i'll come back again to this review of mine; after a few months to let you know, my thoughts on the iPhone (:
Service Provider: UnlockedColor: MidnightSize: 128GBVerified Purchase
The phone arrived exactly like the picture. There was no packing material at all. That was shocking. But so far the phone works fine. Just Two days so far though. The phone looks like New, but has a very tiny scratch on the front just above the camera eye. It does not look like it would affect a selfie.
4.0 out of 5 stars
Like New
Reviewed in the United States on June 16, 2024
The phone arrived exactly like the picture. There was no packing material at all. That was shocking. But so far the phone works fine. Just Two days so far though. The phone looks like New, but has a very tiny scratch on the front just above the camera eye. It does not look like it would affect a selfie.
5.0 out of 5 starsAmazon “Renewed Premium” es tu mejor opción!
Reviewed in Mexico on June 16, 2024
Service Provider: UnlockedColor: MidnightSize: 128GBVerified Purchase
Llego un día antes de la fecha, llego impecable, batería al 100%, tengo un par de semanas usándolo ya le puse protector de pantalla y cámaras, pero está como nuevo, lo único que no me gusta que el cargador que te agregan carga muy lento, y si le pones uno de carga un poco más rápida se calienta un poco el teléfono! De ahí en más 100% recomendado.
5.0 out of 5 stars
Amazon “Renewed Premium” es tu mejor opción!
Reviewed in Mexico on June 16, 2024
Llego un día antes de la fecha, llego impecable, batería al 100%, tengo un par de semanas usándolo ya le puse protector de pantalla y cámaras, pero está como nuevo, lo único que no me gusta que el cargador que te agregan carga muy lento, y si le pones uno de carga un poco más rápida se calienta un poco el teléfono! De ahí en más 100% recomendado.