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Refurbished - Excellent
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Apple iPhone 13, 128GB, Pink - Unlocked (Renewed)

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List Price: $593.84 Details

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Price: $437.50
You Save: $156.34 (26%)
Pay $36.46/month for 12 months, interest-free upon approval for Amazon Visa
This product is inspected, tested, and refurbished, as necessary to be fully functional according to Amazon Renewed standards.
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Brand Apple
Operating System iOS 16
Ram Memory Installed Size 4 GB
Memory Storage Capacity 128 GB
Screen Size 6.1 Inches
Resolution 1920 x 1080
Model Name iPhone 13
Wireless Carrier Unlocked for All Carriers
Cellular Technology 5G, 4G LTE
Connectivity Technology Wi-Fi

About this item

  • 6.1" Super Retina XDR display. 5G Superfast downloads, high?quality streaming
  • Cinematic mode in 1080p at 30 fps. Dolby Vision HDR video recording up to 4K at 60 fps. 2X Optical zoom range
  • A15 Bionic chip. New 6-core CPU with 2 performance and 4 efficiency cores. New 4-core GPU. New 16-core Neural Engine
  • Up to 19 hours video playback. Face ID. Ceramic Shield front. Aerospace-grade aluminum

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Customer reviews

4.1 out of 5 stars
4.1 out of 5
10,270 global ratings

Customers say

Customers like the value, quality and ease of set up of the cellular phone. For example, they mention it's worth the money, works great and the casings are near flawless. That said some complain about the sound quality and cleanliness. Opinions are mixed on charging, scratch resistance, and battery life.

AI-generated from the text of customer reviews

889 customers mention "Quality"636 positive253 negative

Customers like the quality of the cellular phone. They mention that the camera works great, the phone works great and that the casings on both were near flawless. They also say that the phone is very nice for what they paid and that all the necessary functions work.

"Like new condition, not one scratch or scuff mark. Super fast and didn't overheatat all...." Read more

"...The casings on both were near flawless. I can tell the previous owners used screen protectors and cases with longevity in mind...." Read more

"The phone is very nice for what I paid — it’s quick, there weren’t too many scuffs besides the scratches across the screen (I don’t notice them)...." Read more

"...renewed phone had a non-Apple replacement screen that was noticeably low in quality - grainy, with colors dulled, and it cut off part of the display..." Read more

263 customers mention "Value"244 positive19 negative

Customers are satisfied with the value of the cellular phone. They mention that it's a great product for the price, and is very surprised by the quality/price. Some say that the phone works as it'd be expected to, and that it takes great pictures.

"...Battery seems good. Settings said 100% max capacity. Also great price. Just make sure you put it in a case...." Read more

"...All in all, a fair price for used phone. Working well after a month of use." Read more

"...Face ID and all works perfectly. Very good for the price." Read more

"I bought the excellent version of the iPhone 13 and the phone is amazing...." Read more

80 customers mention "Ease of set up"70 positive10 negative

Customers find the set up of the cellular phone to be easy. They mention that the phone turns on and set up very nicely, and that transferring phones was simple. They also say that the service was prompt and professional.

"The phone is very nice for what I paid — it’s quick, there weren’t too many scuffs besides the scratches across the screen (I don’t notice them)...." Read more

"...camera lens are clear and prefect the performance is fast it was easy to set up...." Read more

"...there’s no scratches on the front or back screen and it turned on and set up very nicely, picture quality is very nice !" Read more

"...It’s fairly easy to use, though the touch screen wasn’t perfectly responsive (though in my experience no iPhones are)...." Read more

449 customers mention "Scratch resistance"186 positive263 negative

Customers are mixed about the scratch resistance of the cellular phone. Some mention that it has no scratches anywhere on the phone, while others say that it does have a few scratches and scuff marks. Some customers also mention that the phone has severe dents all around the body, as well as around the cameras.

"...Both iphones had 1-2 tiny knicks on the screen...." Read more

"Like new condition, not one scratch or scuff mark. Super fast and didn't overheatat all...." Read more

"...The case has some scratches and a dent on the ring surrounding one of the camera lenses, but the lens seems unaffected...." Read more

"The phone is very nice for what I paid — it’s quick, there weren’t too many scuffs besides the scratches across the screen (I don’t notice them)...." Read more

379 customers mention "Battery life"232 positive147 negative

Customers are mixed about the battery life of the cellular phone. Some mention that the battery power is excellent, and charges well. Others say that the health of the battery seems to go down fast, and the phone only charges to 80%.

"...Battery seems good. Settings said 100% max capacity. Also great price. Just make sure you put it in a case...." Read more

"...Battery was at 80+ percent, transfer was fast. Battery is "unknown part" warning but lasts all day, which is great since I listen to music almost..." Read more

"...The battery life seems great (100% of original capacity). The screen this time is MUCH better than the low quality screen on the original phone...." Read more

"...92% battery health. Everything works and looks great!!!..." Read more

67 customers mention "Charging"28 positive39 negative

Customers are mixed about the charging of the cellular phone. Some mention that it came with a charger and charging wire, while others say that it didn't arrive with the charger or charging block.

"...and noticed shortly after the 90 day refund period that the charging port became finicky....." Read more

"...No scratches or blemishes on the glass or rear casing. Was able to charge it to 100% and got it activated and able to make and receive calls right..." Read more

"...Working fine. Only thing I did not like is, it came with generic charger...." Read more

"...No scratches or sign of wear and the battery power is excellent. Charges well. I’ve been using it almost a week and it’s working as it should be!!..." Read more

63 customers mention "Cleanliness"13 positive50 negative

Customers are dissatisfied with the cleanliness of the cellular phone. They mention that it has a bit of dirt trapped in some small areas, and that it was clearly not cleaned. Some mention that the speakers are real dirty, and the back of the phone is very smudgy.

"...mic & notification switch on top of the volume/power were caked with what looked like dust...." Read more

"...It was a little dirty in on the sides and around the camera but it came off easily...." Read more

"...Store, because the sound was not clear I found out that the speakers were real dirty, and they were able to correct it...." Read more

"Gave 4 out of 5 stars. One phone was good but dirty. The other phone had scratches on the screen and what looks like a cheap paint job idk...." Read more

59 customers mention "Sound quality"15 positive44 negative

Customers are dissatisfied with the sound quality of the cellular phone. They mention that the sound is weak, the internal speaker is either muted completely or distorted, and people are unable to hear them when they call. The speaker is completely garbled and the microphone is unable.

"...and still the buttons are a little jammed, not to mention my audio is super muddy. It sounds like a bad headset when I’m on the phone with someone." Read more

"...low in quality - grainy, with colors dulled, and it cut off part of the display area. Touch responsiveness was bad...." Read more

"...Function - speaker is loud, face ID works, touchscreen is good, sidebar buttons all work, rear and front cameras are clear, everything works as it..." Read more

"Had to go to the Apple Store, because the sound was not clear I found out that the speakers were real dirty, and they were able to correct it...." Read more

I researched so many sellers
5 Stars
I researched so many sellers
I read hundreds of reviews of refurbish sellers on Amazon and Walmart and saw nightmare upon nightmare of people getting refurbished phones that looked like they were run over by a truck, battery life depleted, iCloud locked, etc. I decided to trust The Whiz Cells 2 because they have a higher average star rating with plenty of reviews, I didn’t see reviewers claiming they were scammed or cheated. I bought a refurbished Apple Watch recently and paid the higher price for it to be in “excellent” condition but it wouldn’t charge or hold a charge with battery health at 75% that was my fear this time. The Whiz Cells 2 pulled through. I chose excellent condition and that’s what they sent. For my teenagers birthday, he’s going to be so happy.
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Top reviews from the United States

Reviewed in the United States on June 27, 2024
Service Provider: UnlockedColor: MidnightSize: 128GBVerified Purchase
Like new condition, not one scratch or scuff mark. Super fast and didn't overheatat all. Only got warm once and that was during set up and when I was downloading a bunch of apps. Battery seems good. Settings said 100% max capacity. Also great price. Just make sure you put it in a case.
Only returning because I didn't feel right about it because I would rather try to get a Samsung.
8 people found this helpful
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Reviewed in the United States on June 22, 2024
Service Provider: UnlockedColor: MidnightSize: 256GBVerified Purchase
iPhone 13, midnight, 256gb, unlocked version, seller = DirectCertified. I ordered 2 for my kids. Both phones were practically same condition.

Cosmetic - One phone had a very tiny stress fracture on the screen that measured approx 1" across. It was only noticeable at direct light and 6" away. After laying a screen protector, it is not noticeable. Both iphones had 1-2 tiny knicks on the screen. Again, both are only noticeable up front and after laying a screen protector, it is barely noticeable. The casings on both were near flawless. I can tell the previous owners used screen protectors and cases with longevity in mind. I grade both phones a 95% on appearance and like new cosmetically.

Battery - One phone had 85% and other had 86%. A bit on the lower end but its all a gamble going the refurbished route. Not bad enough for me to deal with doing an exchange and take a chance I may get a worse condition phone. I suspect its the original batteries in these 2 units.

Function - speaker is loud, face ID works, touchscreen is good, sidebar buttons all work, rear and front cameras are clear, everything works as it should. Doesn't seem to have aftermarket parts used on these phones as there is no pop up notification indicating so. I suspect everything on these 2 phones were original.

I will update this review after few weeks of use. I am more curious on battery life so we'll see...
11 people found this helpful
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Reviewed in the United States on May 18, 2024
Service Provider: UnlockedColor: BlueSize: 128GBVerified Purchase
The phone is very nice for what I paid — it’s quick, there weren’t too many scuffs besides the scratches across the screen (I don’t notice them). Battery came at 86% health which is pretty good. It’s quick and responsive — the camera is crisp. My only complaint is that the mic & notification switch on top of the volume/power were caked with what looked like dust. It took a bunch of toothpicks to get it out and still the buttons are a little jammed, not to mention my audio is super muddy. It sounds like a bad headset when I’m on the phone with someone.
Customer image
R
4.0 out of 5 stars A few scratches & muddy mic/audio.
Reviewed in the United States on May 18, 2024
The phone is very nice for what I paid — it’s quick, there weren’t too many scuffs besides the scratches across the screen (I don’t notice them). Battery came at 86% health which is pretty good. It’s quick and responsive — the camera is crisp. My only complaint is that the mic & notification switch on top of the volume/power were caked with what looked like dust. It took a bunch of toothpicks to get it out and still the buttons are a little jammed, not to mention my audio is super muddy. It sounds like a bad headset when I’m on the phone with someone.
Images in this review
Customer image
Customer image
17 people found this helpful
Report
Reviewed in the United States on April 18, 2024
Service Provider: UnlockedColor: BlueSize: 128GBVerified Purchase
Initially, we got a phone from this vendor that was a dud (for us). We returned it and tried them a 2nd time. The 2nd phone seems a decent deal.

For the first phone (iPhone 13) we received:

The battery life on the renewed phone was fairly good - at 94% of original capacity. This had been an issue with phones from this vendor per other reviews but was not an issue with ours. However, this renewed phone had a non-Apple replacement screen that was noticeably low in quality - grainy, with colors dulled, and it cut off part of the display area. Touch responsiveness was bad. Given Amazon pledge that the product was "professionally inspected and tested by Amazon-qualified supplier," I feel the substandard screen should have been spotted and the lower quality disclosed. My family member and my time were wasted by this attempt to pass off a lower quality solution. Return process was easy, although it did require a trip to the UPS store.

For the second, replacement (iPhone 13) phone:

The replacement for the returned 1st phone arrived quickly. The battery life seems great (100% of original capacity). The screen this time is MUCH better than the low quality screen on the original phone. The case has some scratches and a dent on the ring surrounding one of the camera lenses, but the lens seems unaffected. All in all, a fair price for used phone. Working well after a month of use.
24 people found this helpful
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Reviewed in the United States on June 21, 2024
Service Provider: UnlockedColor: RedSize: 128GBVerified Purchase
I bought an iPhone 13 from QELL Store and it came in good condition class C as promisse by vendor. The phone has some scratches in the body and the screen but with glass screen protector and case protector it is not noticeable. The screen seems original with True Tone and the battery health came in 83%. Face ID and all works perfectly. Very good for the price.
Customer image
5.0 out of 5 stars Good Condition "C" from QELL Store
Reviewed in the United States on June 21, 2024
I bought an iPhone 13 from QELL Store and it came in good condition class C as promisse by vendor. The phone has some scratches in the body and the screen but with glass screen protector and case protector it is not noticeable. The screen seems original with True Tone and the battery health came in 83%. Face ID and all works perfectly. Very good for the price.
Images in this review
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One person found this helpful
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Reviewed in the United States on May 23, 2024
Service Provider: UnlockedColor: GreenSize: 128GBVerified Purchase
There is currently a crisis in The Congo. Young children and other innocent people are being killed in order to mine materials for devices like cellphones. Buying second hand or refurbished devices could literally be saving a life.
anyway…
I was a little skeptical about buying a refurbished phone, but for the price i couldn’t resist. I received the phone with no cosmetic damage aside from very light scratches on the screen that you can only see from certain angles. 92% battery health. Everything works and looks great!!! There was a little bit of dirt/dust in the speakers but i was able to clean that out no problem. 100% worth it.
26 people found this helpful
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Reviewed in the United States on June 15, 2024
Service Provider: UnlockedColor: BlueSize: 128GBVerified Purchase
Before buying the phone, I was going through the other reviews and though skeptical from the few low ratings, I decided to go through with it anyways, and I don't regret it.

The phone I received (Blue iPhone 13 128GB) had absolutely 0 scratches. I was at least expecting a few scuff marks near the lightning port, but even that looks perfect. The only downside with this that I can see is the battery health which is at 87%. Given that the phone is refurbished, I don't mind that, especially since there's a 3 month return window with this. I did hope that it would have been higher like how others had received, but for the price it's still good.
5 people found this helpful
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Reviewed in the United States on April 25, 2024
Service Provider: UnlockedColor: StarlightSize: 128GBVerified Purchase
Arrived early which was nice, packed well. Was supposed to be excellent, the phone has damage-scratches on corners and sides and has a sticky-tacky film on back. Once I put a case on it you don't see or feel it. Battery was at 80+ percent, transfer was fast. Battery is "unknown part" warning but lasts all day, which is great since I listen to music almost all day. For the money its a good upgrade from what I had.
14 people found this helpful
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Top reviews from other countries

AKF
5.0 out of 5 stars Brand new
Reviewed in Canada on July 4, 2024
Service Provider: UnlockedColor: GreenSize: 128GBVerified Purchase
Second phone bought. Second time we got a brand new phone essentially. Not a single mark on it and battery life 100%. No complaints.
Ulises
5.0 out of 5 stars Excelente compra!
Reviewed in Mexico on July 2, 2024
Service Provider: UnlockedColor: StarlightSize: 128GBVerified Purchase
The media could not be loaded.
 La verdad tenía mis dudas y estaba asustado por cómo me llegaría, pero la verdad es que llego con una muy buena estética de 9.5 para exigentes, ya que solo mostraba un poco de desgaste en el contorno de las cámaras y unos pequeños rayones en la pantalla para nada perceptibles a simple vista, y los marcos estaban impecables sin ningún rayón. Además de que la capacidad de la pila llegó al 87. Bocinas, Face ID y todo al 100. Quede muy satisfecho. Llevo ya unos días usándolo y no hay ningún problema. El vendedor fue SHOP-X.
One person found this helpful
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Miguel Eduardo
5.0 out of 5 stars Llegó en tiempo y forma
Reviewed in Mexico on June 27, 2024
Service Provider: UnlockedColor: BlueSize: 512GBVerified Purchase
El articulo llegó en tiempo y forma, los detalles de uso si son observables a la vista pero es lo esperado de un renewed. La batería al 86% de vida. Vendedor confiable
Anne
5.0 out of 5 stars I was nervous to buy renewed but it was perfect
Reviewed in Canada on June 22, 2024
Service Provider: UnlockedColor: MidnightSize: 256GBVerified Purchase
Battery was 99% zero damage everything was perfect
Amazon Customer
5.0 out of 5 stars Looks new
Reviewed in Canada on June 20, 2024
Service Provider: UnlockedColor: PinkSize: 128GBVerified Purchase
I arrived in the original box with a charging cord. I just activated it and seems excellent. 91 percent battery health... about half the price of new with the peace of mind you could send it back. I will buy amazon "renewed" again
Customer image
Amazon Customer
5.0 out of 5 stars Looks new
Reviewed in Canada on June 20, 2024
I arrived in the original box with a charging cord. I just activated it and seems excellent. 91 percent battery health... about half the price of new with the peace of mind you could send it back. I will buy amazon "renewed" again
Images in this review
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