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Purchase options and add-ons
No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered after the manufacturer’s warranty. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.
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Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Customers like the ease of use, service, and quality of the warranty. For example, they mention it's easy to add to your purchase, filing a claim was simple and hassle free, and it provides great protection. That said, some complain about the screen breaking. Opinions are mixed on value.
Customers are satisfied with the quality of the product. They mention that it has a great protection plan, insurance, and warranty. Some say that the protection plan was very easy and that Asurion is awesome.
"...tablet.. soo long story short.. toddler 1 tablet 0.. the protection plan was very easy. Contacted Asurion...." Read more
"Assurion is great protection plan for all your needs. My grandson dropped his tablet and smashed it and they refunded my money expeditiously" Read more
"It's a good way to protect your investment" Read more
"This is the best insurance to get for tech. It was great when my child broke their ipad and I needed to get a new one." Read more
4 customers mention "Payout"4 positive0 negative
Customers appreciate the quick payout, refund, and return process. They also say the instructions are easy to follow and the gift card was emailed promptly.
"Claim process was quick and easy and gift card was emailed promptly!" Read more
Customers are dissatisfied with the screen of the warranty. They mention that it cracked, and the back stand broke off.
"Screen cracked and they refunded me as soon as I dropped it off at UPS. Great service" Read more
"I got this protection for my son's tablet and the screen broke. I called asurion they were great helping me out to cover the damage...." Read more
"...They both broke the screens so I notified the price protection company...." Read more
"...Within a month her tablet screen got dropped once and broke. So I filed a claim with asurion to get the screen fixed...." Read more
3 customers mention "Battery"0 positive3 negative
Customers are dissatisfied with the battery of the tablet. They mention that it quit charging and that something was wrong with the charging mechanism.
We used Asurion to insure a refurbished Samsung tablet and needed it within 6 months. We told Asurion the problem we were having and they immediately issued us a return label for refund. Once dropped off, our gift card in the amount we paid for the tablet, was available within hours.
I got this protection for my son's tablet and the screen broke. I called asurion they were great helping me out to cover the damage.It was easy customer service was awesome!
I've had 3 Kids Plimpton tablets for my daughter. I was so great full to have this insurance! They had UPS come pick it up from the house and I had my Amazon gift card within 24 hours. They are so fast and easy to work with. Spend the extra few bucks and be covered it's worth it!!
Asurion handled my situation better than the sellers jieke jie regarding the 2023 2 in 1 android tablet I purchased last Nov. That's why I say it pays to protect your purchases. Thanks Asurion!
Realmente el Plan de Garantía de Asurión funcionó muy bien, en un principio hubo algo de dudas de mi parte, ya que el proveedor no me daba respuesta clara y en la primera llamada para Asurión me decían que el producto aún tenía garantía con el proveedor, me sentía como confundido, hasta que en la última llamada que hice el representante de atención al cliente de forma muy satisfactoria atendió mi requerimiento...