No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
Coverage: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered by the plan after the manufacturer's warranty ends (typical laptop warranties last 1 year– consult your laptop warranty term). Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. We will send you an e-gift card for the purchase price of your covered product. In some instances, we will replace or repair it.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Have a special needs young adult that loves watching you tube on his laptop! This protection makes it possible to be able to replace it if he drops it or accidentally spills his drink on it (which is what happened to his laptop and messed up the keyboard). It was an easy and quick claim. We were able to order him a new one within a day.
I purchased the protection plan thinking that i would never need it. The laptop would not take a charge and i was refunded all of the original purchase price. I could not believe it as the laptop was over a year old.
So far, I haven't had to use this protection plan, but it's good to know that I have it. It's also really great that they have available tech support, if I ever need to troubleshoot an issue with my device.
CON: The charging cord falls out of the port constantly- it cannot be moved or used while charging; -total battery life is only ~4-5 hours. -Internal software is obsolete (I blame myself for not knowing this/ researching this enough) PRO: -Exterior looks great -screen is excellent
FYI- I am going to return this b/c of the battery life
Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.
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