AGM H5 Pro Rugged Smartphone (2023 Upgraded), Rugged Phone, Rugged Smartphone Unlocked 109dB Loudest Speaker 7000mAh Battery, 6.52" HD Screen 8G+128G Outdoor Smartphone Dual SIM Android 12 IP68/IP69K

Niko P

Just don't.

Reviewed in the United States on November 16, 2023

Style: H5 ProVerified Purchase

Edited to add that customer service reached out to me and was also not even remotely helpful or actually interested in resolving my problems with this phone. Still 1 star, still not impressd, still don't recommend purchasing this phone.

I basically live in and on the water, so when I came across AGM a couple years back I very happily bought one. I had an AGM Glory for quite a while and I absolutely loved it, and even though I eventually broke it (I know it's a rugged phone, I'm just very hard on my things and it survived a lot before I finally killed it), I 100% planned on getting another AGM phone. This one was on what looked like a killer deal so I took the bait... and I fully regret the decision. This phone sucks. Literally every single thing I loved about my old phone has been dumbed down and screwed up with this one. The camera takes horrible pics, the extra loud speaker sounds absolutely horrible, the screen resolution is awful, it's slow, for some reason it won't sync with my watch, phone calls sound like crap... basically, I just hate it. I feel like an idiot for trying to save money and buying this instead of another Glory.

Don't buy it, it's not a good value if it's trash.

One person found this helpful

Kirsten Lepage

Seems reliable

Reviewed in the United States on February 4, 2024

Style: H5 ProVerified Purchase

So far I've had no problems using this phone. I've had it for 3 months and it has had no software issues which is the first one of these tough phones I bought that had no software issues. The speaker is everything that holds up to be, very loud sound. You do need a screen cover on all these phones with the so-called gorilla Glass, I've had five of these tough phones and every one of them claimed this gorilla Glass was strong, they all cracked regardless. I don't like the fact that there's no notification sound separate from the volume of the phones ringtone. If I want to hear my phone ring loud and do not want to hear my notification sound I can't separate the two, you're stuck with both of them being loud. I like the fact that it has a jack for headphones. I think the charging port could have been a little more secure because I plug it in and it feels like it's just barely in there but the phone still charges so I'm not going to make that a huge complaint but they do need to secure the plug better. When you're trying to do a screenshot it's almost impossible because you have to push the volume button in the power button at the same time and the right beside each other so you might or might not get your screenshot, so if you're someone who likes to screenshot videos you might miss the shot you're looking for. The camera completely blows, it's probably about the equivalent of the cameras that came out back in the mid-2000s it's just a low quality low-grade camera and for something at this level it should have been a much more high-tech camera and they should have put more emphasis on quality. Some of the other tough phones I had offered a toolkit with a compass and a laser measuring, and a bunch of other things that this phone here failed to offer which would have been very easy for them to install because the point of this is a tough phone that you can probably take out in the wilderness and drop it and get it wet and it would still survive but yet you don't have a survival kit or anything else in there to get you through a possibly bad time. The only other thing that probably makes buying these tough phones troublesome is that I don't know where customer support is or how to get a hold of anybody when there's a technical issue so hopefully your phone provider can help you with technical issues otherwise you're kind of stuck with a problem if something breaks or you have issues. With that I give the phone four stars for reliability and I would give it three stars for functionality.

Nice phone.. heavy but very fast and strong

Amazon Customer

Reviewed in the United States on November 20, 2022

Style: H5 ProVerified Purchase

I used to buy Samsung or famous brands.. I work in construction and most of the phones I bought were craps ..well , I tried this phone, very strong, fast . Speaker is very loud.. I like it.. will see how long it will last.

One person found this helpful

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Top reviews from other countries

Yujie Ding

Super potente

Reviewed in Italy on September 28, 2022

Phone super potente e super protetto. Batteria dura più del mio iPhone. Camera fotografica molto buona. Ottima altoparlante!
Devo ancora test la sua impermeabilità.
Insomma anche con il coupon di 30 euro è un phone ottima qualità-prezzo.

arancha

resistente sobre todo

Reviewed in Spain on September 28, 2022

levo usando una semana el móvil, parece que es un móvil bastante duradero. Decía ser impermeable y claramente lo he probado, y ha resistido. Incluso se puede grabar debajo del agua. La batería dura un montón tiene 7000mah.
Le he dado bastante caña esta semana, con bastantes aplicaciones abiertas, y un uso continuo y se ha comportado bastante bien a nivel del sistema operativo
En cuanto al altavoz me ha pareciso lo mejor del móvil,realmentente suena muy alto. Las cámaras estan bien.
Muy recomendable para personas que necesitan un móvil que sea duradero y que suene alto

3 people found this helpful

Nic

Doesn't live up to claims

Reviewed in Canada on December 26, 2022

Style: H5 ProVerified Purchase

Pros
The IP ratings and ruggedness are the best things about this phone

Cons
Lack of basic function support
There's no native photo gallery app, I have to swap between various ones to see all my pictures. The messaging and calling apps are clunky and dialing a number requires far more clicks then necessary.

Touch screen is under sensitive. Typing takes numerous taps are very hard taps

Battery life falls short of boastfull promises. With occasional texting and some Instagram use it drops under 50 percent in a day

Apps crash and keep signing me out. Can't check google chrome passwords all of a sudden

Can't edit lock screen clock or color

Have to use a google keyboard with almost no options

Can't custmize led ring

Speaker quality is unbearable. Sounds like it hasa sock wrapped around it and it's in a tin can. And with it facing away everyone hears it but you.

Not all usb c cables fit into chargeport

I regret my purchase but wife threw out packaging.

3 people found this helpful

Hugo Miguel Schvnenberger Robles de Oliveira

Muito positiva

Reviewed in Spain on September 10, 2023

Chegou 12 horas antes do previsto, impecavelmente embalado. Correspondia ao anunciado e já em uso.

rita venturi

Non quello che mi aspettavo

Reviewed in Italy on January 9, 2023

Purtroppo avevo aspettative alte soprattutto dopo aver visionato un video recensione e invece la qualità è molto scarsa.
Notifiche che non arrivano, pagine che si bloccano ed è davvero molto pesante!