Amazon.co.uk:Customer reviews: Samsung Galaxy A04s (Copper, 4GB RAM, 64GB Storage)

Top positive review

Good value

Reviewed in the United Kingdom on 29 January 2024

Bought this for my mum. She just wanted a tablet for Internet browsing. This seems to do the basics very well. The speed is pretty fast and runs without any hitches. The screen responds when she touches without any fuss. And the screen size is generous. She also likes the tablets colour, which is a pretty, pinkish, rose gold. Working it seems straight forward and has been easy for her to learn. One small issue, is that the app icon badges, on the menu and home page, are a bit small, for someone with more mature eye sight. There are options to enlarge them a bit, in the settings. But they still remain a bit too small. But she seems to cope with it and we have made the wallpaper a neutral colour, to try and enhance their visability. She has also purchased a cover because the tablet has a slippery surface. But overall, this good purchase for someone who wants fuss free Internet browsing.

14 people found this helpful

Top critical review

Critical reviews›

Cheap n nasty little machine cards r so thin like paper

It’s ok

Reviewed in the United Kingdom on 19 June 2024

Good phone for the price

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59 total ratings, 36 with reviews

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From United Kingdom

porscheman

AVOID BUYING FROM BLUE FISH

Reviewed in the United Kingdom on 9 February 2024

Colour: BlackSize Name: 4GB RAM + 64GB StorageStyle Name: With offerVerified Purchase

Purchased Samsung phone for a Christmas gift in November 2023 from Blue Fish via Amazon. The date for Returns was listed as 31st January 2024. On Christmas Day the recipient received the phone and a few weeks later they complained there was an intermittent fault with the phone. When the recipient was using the phone on talk mode, the speech of the person on the other end was scrambled and couldn't be understood for about 10-20 seconds. This occurred intermittently over a period of a few days and then all was fine with the phone. Originally, we thought this was a problem with the Provider's Transmitter or weather conditions. The intermittent fault returned again and on 4th February 2024 - FOUR DAYS after the close date for Returns, I contacted Blue Fish and they advised I carry out a Factory Reset. One day after the Factory Reset, the intermittent fault returned. I contacted Blue Fish again and they told me to return the phone by Royal Mail Recorded Delivery to be examined. At the cost of £8.15, the phone was posted to Blue Fish. The phone was delivered to them and from the photographic evidence provided by Royal Mail my phone was delivered along with 20/30 other parcels just after 11am on 9th Feb. Within 3 hours of receiving the phone along with 20/30 other parcels, they managed to emailed me stating there was no fault with the phone and their Return Window had closed. I'm amazed that that they could say within 3 hours there was no fault, although the fault is intermittent and occurs over a period of a few days. Admittedly, when I queried how they tested for the fault they refused to answer. Their After Sales service leaves a lot to be desired and I would strongly advise buyers to avoid this company. Needless to say, I will be contacting Samsung and Amazon regarding Blue Fish and their poor After Sales service or lack of it. THANK GOODNESS AMAZON SHOWED DISCRETION AND USED THEIR COMMON SENSE BY RETURNING THE PURCHASE PRICE IN FULL. THANK YOU AMAZON

7 people found this helpful

Helpful

Arjun Atwal

Bought 2 of these, both unusable due to a Bug. Faulty Product

Reviewed in the United Kingdom on 5 April 2024

Colour: BlackSize Name: 4GB RAM + 64GB StorageStyle Name: With offerVerified Purchase

The media could not be loaded.

The video shows both versions of this phone that I purchased. They are both now unusable as they are continually stuck booting up and restarting. This glitch occurred within months of purchase on both occasions.

The phone itself is very good when it works. Strong Battery life, display is nice and performance is good. I brought my first phone and enjoyed using it for around 2 months.

There was no damage on the phone I noticed and I don't remember dropping it or anything similar. I did not download anything not on the app store and nothing suspicious.

The phone then restarted itself when I was using it, and was not able to get past the boot-up screen: 'Samsung Galaxy- Secured by Knox', restarting itself until it ran out of battery. Nothing worked to fix the issue.

I was desperate as I needed the phone for work and I enjoyed the phone before it broke, so I purchased the same phone again (with insurance this time), thinking that it was a freak glitch and that it was just unfortunate that the phone became a paperweight.

Pretty much the exact same scenario occurred again with the new phone. I would consider this product as faulty and should not be purchased.

There are multiple accounts online of this happening, with no fixes.

9 people found this helpful

Helpful

artur

screen freezes after 6 months and SELLER UNHELPFUL

Reviewed in the United Kingdom on 30 June 2024

Colour: BlackSize Name: 4GB RAM + 64GB StorageStyle Name: With offerVerified Purchase

I wanted to return the broken phone under warranty. the seller said they can only offer me a replacement. I agreed but it never came. Amazon has intervened 4 or more times because the seller never sent the replacement. after that I was sent a replacement just to discover this is the same phone I sent back to them as damaged! This seller will lie to you and steal from you. do not buy!

Helpful

JohnY

Comes with no guidance or instructions

Reviewed in the United Kingdom on 3 May 2024

Colour: BlackSize Name: 4GB RAM + 64GB StorageStyle Name: With offerVerified Purchase

Sent it back. The whole thing was useless and didn't work! The plug was not fit for 13 amp sockets and the wire supplied was nicked bare. The instructions were in a foreign language. The only thing I could commend it on is that it was well packed! For a costly item like this, I expected much better and have now returned it and gone back to my smart phone that although complicated does work!

Helpful

Bernie

Would not recommend

Reviewed in the United Kingdom on 14 May 2024

Colour: BlackSize Name: 4GB RAM + 64GB StorageStyle Name: With offerVerified Purchase

The phone does not have NFC functionality so unable to use for contactless pay

One person found this helpful

Helpful

Sue H.

Samsung A04s

Reviewed in the United Kingdom on 28 February 2024

Colour: CopperSize Name: 4GB RAM + 64GB StorageStyle Name: With offerVerified Purchase

I have one of these phones which is a nightmare with calls. I will be speaking with someone and they then cannot hear me talking or the voice is scrambled. This has happened at least 50 times. I really dread being on a call for if this happens. I never know whether I can make a successful call.

Helpful

Mr Bryan Burt

USED BUT SOLD AS NEW !!!!!

Reviewed in the United Kingdom on 20 March 2024

Colour: BlackSize Name: 4GB RAM + 64GB StorageStyle Name: With offerVerified Purchase

Device sold as new but has obviously been used ! . Turned the phone on to be confronted with Arabic , managed to change the language to English. Dialled *#06# to check IME & serial number match the box label only to find the label has been removed !

Helpful

Susan Wallace

The worst phone ever

Reviewed in the United Kingdom on 10 May 2024

Colour: CopperSize Name: 4GB RAM + 64GB StorageStyle Name: With offerVerified Purchase

Can't ring or text, and vice versa can't even put contacts

Helpful

P. R. Sculthorpe

4 months old and my network, Smarty notified me that it will not be compatible with their 4G signal!

Reviewed in the United Kingdom on 22 March 2024

Colour: BlackSize Name: 4GB RAM + 64GB StorageStyle Name: With offerVerified Purchase

After only owning this phone for 4 months, the supplier, Blue-Fish, refused to accept it for return and exchange for a 4G compatible phone. What about my statutary rights and a full year guarantee for a fully working handset?

Helpful

Joanna Reynard

Phone locked by another person

Reviewed in the United Kingdom on 8 November 2023

Colour: CopperSize Name: 4GB RAM + 64GB StorageStyle Name: With offerVerified Purchase

I have just purchased a phone in AS NEW condition but when it has arrived it is locked by another person and I cannot access it via the pattern key. In as new condition my understanding is that the phone would be as new and the packaging may have some damage/wear and tear when in fact the phone has clearly been used enough to load a photo on the home screen and add a pass key in security settings. That would be fine if it had been advertised as such but is unusable if I cannot access the device!

4 people found this helpful

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Samsung Galaxy A04s (Copper, 4GB RAM, 64GB Storage)

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Samsung Galaxy A04s (Copper, 4GB RAM, 64GB Storage)

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