Top critical review
2.0 out of 5 starsWireless module on the phone has a defect and disconnects wifi randomly
Reviewed in the United Kingdom on 21 January 2024
I purchased the Samsung Galaxy M53 mobile to replace my Motorola Moto phone and it's my first Samsung phone.
Pros:
The phone is really very solid and great body. Display is very bright and crystal clear. Battery life is great. Although it takes some time to charge but last really long which is a great plus.
Cons:
I have been having this random problem with missing alerts, messages and Internet connected services and found that there is a bug with the wireless module which causes it's wifi to get disconnected randomly. In my family I have 6 other mobiles and only this product experience this problem. I am a Network engineer myself so know for sure my wifi is not at fault as I work from home and would notice any issue immediately with network. I am requesting the seller to please assist me in replacing the phone as I seems to have lost so much business and work due to the bug. I will not get internet unless I notice the phone is disconnected from internet and toggle the wifi off/on again. Other than that apps are really a problem. If I am investing my money in a phone, I would want to install my choice of applications but the problem is I am unable to install Samsung apps which is not right.
Other than this problem, I have not noticed any other issue.