Top critical review
1.0 out of 5 starsNeat and tidy hose system
Reviewed in the United Kingdom on 19 May 2023
I purchased this in the sale for £63 i’m not sure I’d of been happy paying anymore for it because the QC at the factory is clearly lacking. While im happy with the item overall there are some things that have annoyed me so I deducted 2 stars.
First off the way this is packaged bends the inlet and outlet hose in such a manor that the hose is no permanently kinked, while I’m not sure if this will cause long term issues I’ll certainly return and edit the review if it does but for now it’s just unsightly and could possibly lead to the hose splitting in time.
Secondly the connectors and fittings are cheap and low quality, the end connector on the outlet leaked from new so I replaced it with a good quality hozelock connector so that issue is sorted, still not what you expect but I guess it’s a case of you get what you pay for.
Another niggle although only minor is the supplied fittings, the wall anchors are massive so be careful drilling 12mm holes into your wall because if you do it near to the edge you’re likely to crack the brick which come winter could burst with frost. Also I only received 3 bolts not the 4 that where supposed to be used, I opted for more suitable wall anchors anyway but if there was supposed to be 4 there should be.
Other than the moans the system works pretty well, the ratchet has a loud click so you know where you’re at when pulling out the hose and it returns nice and neat with a sliding guide to evenly load the drum which is a nice touch.
All in all it’s probably worth the money (£63) even with the repairs and replacements I’ve already had to do, but time will tell if the hose lasts now it has a kink in it due to poor packaging.
Edit:
The seller has been in touch and offered to replace the nozzle and connector, I declined because I’d already replaced them myself but the offer was there which is good. Shame the inlet and outlet hose came already kinked due to poorly throughout packaging in the factory because I’d of bumped them up to 5 stars without that issue.
2nd edit:
After a little under a month the hose is pretty much finished, there appears to be a pin hole in the inner sheaf which has caused the outer plastic to inflate collecting water (see image), while the outer plastic sheaf hasn’t failed yet so it’s not technically leaking I suspect it’s only a matter of time before that goes rendering the hole thing unserviceable. I’m not sure if I can take it apart and replace the hose with a better one, I’ll have a look and if not I’ll be returning it because I’d expect more than a month of light use from a hose.
I have amended the star rating to 1 because I can’t really recommend this with this issue arising after just a month.