Top critical review
3.0 out of 5 starsMASSIVE LATENCY ISSUE (Aux Input & Bluetooth )
Reviewed in the United Kingdom on 23 June 2024
This review is just to point out a major issue I've experience with 3 Anker Soundcore 2 speakers. I tried 3 of these speakers and all had a massive latency issues using bluetooth and especially the aux input which is one of the reasons I bought this speaker. It has the exact dimension and design I need and the sound is what I also needed to hear. I also discovered this is an ongoing issue with some of these Anker speakers since their release and a lot of people has stated that there's no way to fix the issue as they've tried consulting with Anker/Soundcore.
I did get in touch with Anker with the first 2 purchase and it would have taken me ages to get the problem sorted and the best way was to return the speakers for a refund and try another Soundcore 2. None worked properly (serious latency issues) but the sound was good. I bought the 3rd Soundcore 2 on the basis it stated it was refurbished/upgraded and upon receiving this speaker, the latency issue was there. So I have completely given up on trying to get a Soundcore 2 that works properly.
I did purchase Tribit X-Sound Go as a substitute and that had bluetooth range issues. Wishing 15ft of clear sight, it started cutting out. if a door was between myself and the X-Sound Go, it would even cut out. I guess despite the advancement of these technologies, it seems as if a lot of these items are in what is referred to as Beta state (testing).
I purchase an Upgraded Soundcore 1 (after the purchase of the 2nd Soundcore 2) and that works fine and I intend to keep this one as it's the closest to what I need. I hope Anker/Soundcore sort this ongoing issue out as there are people who still need to use the aux input (like myself) and the bluetooth also needs sorting out. Anker/Soundcore should either do a recall on the product or sell them at a cheap rate for those who would bee interested in the item knowing there's an issue.
So I have to return the 3rd speaker Soundcore 2 and seek a different alternative. Thanks to Amazon and the Soundcore team nonetheless and I appreciate the fact that my returns are simple to do.