Amazon.co.uk:Customer reviews: 2018 Samsung Galaxy Note9 128GB

Top positive review

Refurbished product that looks brand new

Reviewed in the United Kingdom on 11 May 2024

I bought this as a second phone and for a bit of nostalgia as I owned this model in 2019. It was refurbished but I thought it was brand new at first as it was devoid of any noticeable use. However there were some fine surface scratches on the screen that you really have to look hard to see. So for the money this was absolutely acceptable. Battery life is also surprisingly good for a 5yr old phone.

This was a flagship phone when it was launched but it does show its age with the camera (still good though) and the rear mounted fingerprint reader. The screen is bright and vibrant but is a lot smaller than my behemoth Galaxy s24 Ultra! However it has the iris scanner which I love! It works really well. And the S-Pen is still a very useful feature for me.

The only issue is that the security updates ended in 2023, so I would be extra careful about what apps you have on it. It's still low risk but worth considering. For the money I think it's a very good choice. You get a great performing phone with a beautiful screen and some still regarded flagship extras.

One person found this helpful

Top critical review

Critical reviews›

BGk2961

Samsung galaxy note 9

Reviewed in the United Kingdom on 5 November 2023

Don't recommend, trued contacting seller for a refund but can't get through to seller or company , box was damaged upon opening frome driver , phone won't hold a charge , other leads and plugs won't work .. keeps showing issues more daily . Fast chargers or Samsung chargers and leads do not work , struggling to get any sort of charge or life into it , very annoyed can't get a refund , at all and needs repairing as I'm wheelchair bound need the phone , but annoyed can't get a refund at all or contact the company without issues getting through . Very annoyed be careful not recommend at all.

6 people found this helpful

585 total ratings, 178 with reviews

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From United Kingdom

Gadgetonomy

Refurbished product that looks brand new

Reviewed in the United Kingdom on 11 May 2024

Style Name: UK VersionSize Name: 128 GBColour: Midnight BlackConfiguration: Single SimVerified Purchase

One person found this helpful

Helpful

Jeangene

Excellent value

Reviewed in the United Kingdom on 7 June 2024

Style Name: UK VersionSize Name: 128 GBColour: Midnight BlackConfiguration: Single SimVerified Purchase

Considering this is 2nd hand at a great price it really is in lovely condition would certainly recommend this service offered by amazon .

Helpful

davybush

Best value ever

Reviewed in the United Kingdom on 14 January 2024

Style Name: UK VersionSize Name: 128 GBColour: Midnight BlackConfiguration: Single SimVerified Purchase

The phone I received was less than £120. It is in terrific condition and I couldn't see signs of wear and tear , even though it wasn't advertised as excellent. The Samsung Note 9 is a top notch phone , despite being a few years old. I've always liked having the stylus . I can't think of anything I've ever bought that matches the value of this . It is the second Note I've owned , but this one ...I've bought a protective cover to look after it

2 people found this helpful

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Zarathustra

Flawless and awesome, for a good price

Reviewed in the United Kingdom on 28 May 2024

Style Name: UK VersionSize Name: 128 GBColour: Midnight BlackConfiguration: Single SimVerified Purchase

I love galaxy notes. When I dropped my last one I was overjoyed to get another one, with a fresh battery, for half price. Very happy

One person found this helpful

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BGk2961

Samsung galaxy note 9

Reviewed in the United Kingdom on 5 November 2023

Style Name: UK VersionSize Name: 128 GBColour: Midnight BlackConfiguration: Single SimVerified Purchase

6 people found this helpful

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Jerry Green

Great phone for a great price

Reviewed in the United Kingdom on 31 May 2021

Style Name: UK VersionSize Name: 128 GBColour: Midnight BlackConfiguration: Single SimVerified Purchase

As always happy with Amazon service
I'm writing this to warn you so you don't waste your money just like I did.
If you want to skip my story to go straight to phone review scroll down to **** area
We all know the cost of new flagship phones today ( June 2021 ) So last summer I bought Note9 from typical high street seller ( not franchise but small "one man shop" ) So called "new" from retailers. What a mistake I did.
Now my work is driving around west to north London area ( Heathrow->Luton->central London area, 12 hour shifts ) so I need good coverage.
Straight from beginning signal started to play
( no signal, no internet at random places)
3 days later I brought it back for another "new Note9" . Same issue. I was confused as at that time they were building 5g towers plus lockdown and that seller Was very persuasive telling me that it's a network issue.
I even changed network ( to O2 ) to match up network strength with my work phone . Unfortunately I cannot use mobile data in my work phone for private purposes so still not sure . Months have passed and even my friends and family started to call me on my work phone as I Was always out of reach
Except network issue ( which is main purpose of the phone anyway ) I loved this phone, as other reviews say all apps run smoothly, wi-fi ok etc.
**** Finally now ( May 2021 ) I typed in Amazon "Note9" to find out that Amazon does refurbished phones with one year return policy ( obviously there is no need to wait whole year to find out if phone works well or not)
What a relief! Back to youtube, what'sapp, drone flying, audiobooks, trip/sightseeing recording, and even film making app ( kinemaster) all runs smooth and fast! Please be aware that I'm not gaming fan and I don't play games so don't know that, but I travel a lot and video/photo is still so good you cannot guess if it Was taken by Samsung S21 or my Note9 fresh and fast Straight from the box ! Phone Was like new
for £275 what a good choice!
Now theese high street sellers are already crying for customers as everyone buys on Amazon now ( I feel sorry for them) even though the one who sold me my first Note9 does not buy phones over from walk-in people, only from retailers ( friend of mine tried to sell him his phone ) it is proof that companies like Samsung send them second grade unsold phone with problems. Adding to that lots of people complaint about stylus pen and mine Was also faulty ( sensor faulty->"please put back stylus pen" on dash all the time ) but I don't really use stylus so it's ok for me. This one ( form Amazon ) is working and looking like brand new in fact I'm writing this review using it.
So if you are like me ->not playing games, using phone for WhatsApp, youtube, audible, Facebook, workshift callendar,
but don't want to spend £1000 or more for flagship go ahead and buy it in here! You always can send it back and get your money back.
If I could find one issue I could say that battery life is slightly shorter than my high street shop Note9. but still not an issue as for what I do it lasts all day no problem.

39 people found this helpful

Helpful

Refurbished - Excellent (?)

Reviewed in the United Kingdom on 18 February 2024

Style Name: UK VersionSize Name: 128 GBColour: Midnight BlackConfiguration: Single SimVerified Purchase

I thought I'd take a gamble on a refurbished device, but I didn't even bother turning on the device.

Excellent means no cosmetic damage visible from 30cm. The assessor needs glasses as I spotted 2x1cm scratches on the screen from a meter a away, and grime on the bottom of the device clogging up the ports.

It's still a fantastic phone in 2024, and at the £160 I paid, I could do a lot worse. But when the lingering brand new stock goes for £200, why take the risk?

3 people found this helpful

Helpful

Thomas Reilly

Great value phone that holds its own compared to new ones at the same price

Reviewed in the United Kingdom on 20 March 2022

Style Name: UK VersionSize Name: 128 GBColour: Midnight BlackConfiguration: Single SimVerified Purchase

For starters this is a 3 year old phone meaning it is on its last year of android updates. Do I care? No. Will you? Depends on if you are obsessed with having the latest version of the OS as the latest on this is Android 10.
As for performance, I got the snapdragon version of this phone and it easily runs Genshin Impact as long as you don't go too crazy with the graphics settings and it has run any other game that I've thrown at it perfectly including Minecraft, Nier Reincarnation, Honkai Impact and an open source osu! client (S Pen came in very handy here). Emulation of Nintendo Wii games via the dolphin emulator produced a playable result with only a few stutters here and there.
As for the cameras, they are of a high enough quality for me as I don't use any of the 100x zoom lenses or 8K recording that newer flagships have. I don't really buy a phone for cameras as I only really use the camera in Snapchat.
Battery life is a decent 7 hours of my typical screen on time (TikTok, a few light games, etc) meaning I can easily get through the entire day on a single charge. When gaming on it, the battery lasts and average of 3-4 running Genshin and around 5-6 hours in Nier. If you do find yourself low on power, a 15 watt fast charger is included meaning you can go from 20% to 50% in around 25-30 minutes.
As for storage the 128GB isn't quite enough for me as Genshin uses over 30GB now but the phone also includes a Micro SD Card slot which means you can drop in a 512GB card and have more than enough space for everything you'd ever need on this phone.
Lastly the unlock methods are fingerprints or iris scanning (similar to face id). I have both set up but have found the fingerprint scanner to be faster and more reliable.

I've had my Note 9 for nearly a year now and it still serves me well to this day. I highly recommend this phone for anyone that is looking for a bargain as I was able to nab mine for only £250 and it still feels just as high quality and responsive as any other flagship from Samsung.

14 people found this helpful

Helpful

Graham Wilson

Fantastic Deal on a Renewed Samsung Galaxy Note 9

Reviewed in the United Kingdom on 16 February 2024

Style Name: UK VersionSize Name: 128 GBColour: Midnight BlackConfiguration: Single SimVerified Purchase

The renewed Samsung Galaxy Note 9 is an absolute steal! With its ample 128GB storage and sleek Midnight Black finish, this unlocked device offers both style and functionality. The phone looks and performs like new, surpassing my expectations. Don't miss out on this fantastic deal for a high-quality smartphone. Highly recommended.

Helpful

Sinisa

Not sincere about grade

Reviewed in the United Kingdom on 17 April 2024

Style Name: UK VersionSize Name: 128 GBColour: Midnight BlackConfiguration: Single SimVerified Purchase

Ordered this phone and paid grade A , so excellent condition as it states in picture description. Unfortunately phone has very ugly scratches on screen that cannot be graded as A grade. Dissapointed at most but I guess you get what you pay for. Will think twice when ordering something that is not new.

One person found this helpful

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2018 Samsung Galaxy Note9 128GB - Midnight Black (Renewed)

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2018 Samsung Galaxy Note9 128GB - Midnight Black (Renewed)

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2018 Samsung Galaxy Note9 128GB - Midnight Black (Renewed)

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