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Customer Review
Reviewed in the United Kingdom on 4 September 2023
This is an outstanding product from Samsung which is leading the innovation in the field of flexible displays and foldable phones. The device is robust and of good build quality, paired with ever improving Samsung UI, which makes it one of the best foldable phones in the market. However, this also comes with few shortfalls which would need to be considered when thinking about the Fold 5 phone. I have summarised my experience below.
Pros: 1) Premium build quality- the phone looks and feels premium as it should. The metal is polished and rounded which feels sturdy in hand. The front screen also uses the toughest Gorilla glass which gives confidence in day to day usage.
2) The folding mechanism has been refined to close flat. This eliminates the chance of getting objects within the fold when inside the pocket and risk damage. The feel of the folding mechanism also feel just right and gives a satisfactory feedback when closed.
3) Multitasking- the huge screen real estate when unfolded gives the Samsung UI the perfect opportunity to showcase its multitasking prowess. I have benefitted from being able to use the multiwindow to have navigation, music app and utility app open at the same time which improves my driving experience.
4) The phone can be used with only one hand when folded which can be advantageous in many situations throughout the day.
Cons: 1) Packaging & Content- the box that the phone came in was massively underwhelming, given the rank and price bracket of the phone. Meagre paper box with one single charging cable for a flagship phone and almost 2 thousand British Pound left me with sour taste. I expect a but more from this unboxing and accessories experience for such a device. The S-pen would be a good start to be included in the box.
2) The screen real-estate is let down by the lack of integrated S-pen. Being an utilitarian phone a lot of the time I am in the need of taking quick notes or draw something but the lack of a pen means this has to be done in laborious way. I know the S-pen is available to buy but as a phone package this is a big shortfall in the way of user experience.
3) The user experience is further diminished by the use of sub-par camera combination used for the phone. Being a long time user of note series I am used to the best and refined camera setup that Samsung could offer but the Fold 5, being a top tier phone, is another massive let down with it's mediocre camera set up.
4) The front screen is too small for daily use
Pros: 1) Premium build quality- the phone looks and feels premium as it should. The metal is polished and rounded which feels sturdy in hand. The front screen also uses the toughest Gorilla glass which gives confidence in day to day usage.
2) The folding mechanism has been refined to close flat. This eliminates the chance of getting objects within the fold when inside the pocket and risk damage. The feel of the folding mechanism also feel just right and gives a satisfactory feedback when closed.
3) Multitasking- the huge screen real estate when unfolded gives the Samsung UI the perfect opportunity to showcase its multitasking prowess. I have benefitted from being able to use the multiwindow to have navigation, music app and utility app open at the same time which improves my driving experience.
4) The phone can be used with only one hand when folded which can be advantageous in many situations throughout the day.
Cons: 1) Packaging & Content- the box that the phone came in was massively underwhelming, given the rank and price bracket of the phone. Meagre paper box with one single charging cable for a flagship phone and almost 2 thousand British Pound left me with sour taste. I expect a but more from this unboxing and accessories experience for such a device. The S-pen would be a good start to be included in the box.
2) The screen real-estate is let down by the lack of integrated S-pen. Being an utilitarian phone a lot of the time I am in the need of taking quick notes or draw something but the lack of a pen means this has to be done in laborious way. I know the S-pen is available to buy but as a phone package this is a big shortfall in the way of user experience.
3) The user experience is further diminished by the use of sub-par camera combination used for the phone. Being a long time user of note series I am used to the best and refined camera setup that Samsung could offer but the Fold 5, being a top tier phone, is another massive let down with it's mediocre camera set up.
4) The front screen is too small for daily use
This is an outstanding product from Samsung which is leading the innovation in the field of flexible displays and foldable phones. The device is robust and of good build quality, paired with ever improving Samsung UI, which makes it one of the best foldable phones in the market. However, this also comes with few shortfalls which would need to be considered when thinking about the Fold 5 phone. I have summarised my experience below.
Pros: 1) Premium build quality- the phone looks and feels premium as it should. The metal is polished and rounded which feels sturdy in hand. The front screen also uses the toughest Gorilla glass which gives confidence in day to day usage.
2) The folding mechanism has been refined to close flat. This eliminates the chance of getting objects within the fold when inside the pocket and risk damage. The feel of the folding mechanism also feel just right and gives a satisfactory feedback when closed.
3) Multitasking- the huge screen real estate when unfolded gives the Samsung UI the perfect opportunity to showcase its multitasking prowess. I have benefitted from being able to use the multiwindow to have navigation, music app and utility app open at the same time which improves my driving experience.
4) The phone can be used with only one hand when folded which can be advantageous in many situations throughout the day.
Cons: 1) Packaging & Content- the box that the phone came in was massively underwhelming, given the rank and price bracket of the phone. Meagre paper box with one single charging cable for a flagship phone and almost 2 thousand British Pound left me with sour taste. I expect a but more from this unboxing and accessories experience for such a device. The S-pen would be a good start to be included in the box.
2) The screen real-estate is let down by the lack of integrated S-pen. Being an utilitarian phone a lot of the time I am in the need of taking quick notes or draw something but the lack of a pen means this has to be done in laborious way. I know the S-pen is available to buy but as a phone package this is a big shortfall in the way of user experience.
3) The user experience is further diminished by the use of sub-par camera combination used for the phone. Being a long time user of note series I am used to the best and refined camera setup that Samsung could offer but the Fold 5, being a top tier phone, is another massive let down with it's mediocre camera set up.
4) The front screen is too small for daily use
Pros: 1) Premium build quality- the phone looks and feels premium as it should. The metal is polished and rounded which feels sturdy in hand. The front screen also uses the toughest Gorilla glass which gives confidence in day to day usage.
2) The folding mechanism has been refined to close flat. This eliminates the chance of getting objects within the fold when inside the pocket and risk damage. The feel of the folding mechanism also feel just right and gives a satisfactory feedback when closed.
3) Multitasking- the huge screen real estate when unfolded gives the Samsung UI the perfect opportunity to showcase its multitasking prowess. I have benefitted from being able to use the multiwindow to have navigation, music app and utility app open at the same time which improves my driving experience.
4) The phone can be used with only one hand when folded which can be advantageous in many situations throughout the day.
Cons: 1) Packaging & Content- the box that the phone came in was massively underwhelming, given the rank and price bracket of the phone. Meagre paper box with one single charging cable for a flagship phone and almost 2 thousand British Pound left me with sour taste. I expect a but more from this unboxing and accessories experience for such a device. The S-pen would be a good start to be included in the box.
2) The screen real-estate is let down by the lack of integrated S-pen. Being an utilitarian phone a lot of the time I am in the need of taking quick notes or draw something but the lack of a pen means this has to be done in laborious way. I know the S-pen is available to buy but as a phone package this is a big shortfall in the way of user experience.
3) The user experience is further diminished by the use of sub-par camera combination used for the phone. Being a long time user of note series I am used to the best and refined camera setup that Samsung could offer but the Fold 5, being a top tier phone, is another massive let down with it's mediocre camera set up.
4) The front screen is too small for daily use
Images in this review
