Customer Review

Reviewed in the United Kingdom on 6 April 2024
Bought these with a healthy dose of skepticism as far too often I'm disappointed in products that receive high accolades from the main review websites. But I was very happy to find that the WF 1000xm5 really are fantastic.
They are very comfortable to wear, sit very comfortably in your ear for long sessions. They look very discrete and tasteful, the only negative I have for the design is as they are so tiny they are a little awkward to get out of the case, but I quickly learnt an easy way to remove them. Reassuring really as the magnets offer a very secure fit in the case.
The sound quality is terrific. A decently wide soundstage with good placement of all elements. Everything sounds crystal clear with no unwanted distortion. The bass is tight, impactful and has a satisfying thump. The mids are excellent, vocals from both sexes sound terrific as do guitars and keyboards/synthesisers. Treble is well extended with little to no sibilance. Wonderful sound all round basically.
The noise cancelling is the best I've encountered in earbuds so far, mutes everything around you very well and as I discovered today they handle really strong winds very well. The ANC has very little effect on sound quality, and absolutely no background noise.
The app experience is very well implemented, with a huge array of features. Everything always works and the auto EQ adjustment is the only one I've ever used and liked. Offered me a better sound than me messing round tweaking for 30+ minutes with a manual EQ. All the presets are good and change the sound perceptibly. Still not tried the 360 audio features. But if my other Sony over ears are anything to go by, it'll be great.
They are the best TWS earbuds I've owned or tried(via friends), the LDAC in highest bitrate sounds superb - best Bluetooth codec yet for me by far. In case you haven't noticed I love these, I only have one criticism of the product and it's the included ear tips, they work but the security of the fit is quite poor, always have to adjust them when putting them in and frequently while in use. Swapped to Comply foams already, for me it's the only negative thing about the WF1000xm5 - hated the included tips - change them please Sony!
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