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Sony WH-CH720N Noise Cancelling Wireless Bluetooth Headphones - Up to 35 hours battery life and Quick Charge - Black

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Purchase options and add-ons

Brand Sony
Colour Black
Ear placement Over Ear
Form factor Over Ear
Noise control Active Noise Cancellation
Model name Sony WH-CH720N Noise Cancelling Wireless Bluetooth Headphones
Connectivity technology Wireless
Wireless communication technology Bluetooth
Special feature Noise cancellation, wireless, lightweight, long battery life
Included components Cable

About this item

  • Enjoy natural vocals, crystal clear sound and balanced tuning thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high quality sound exactly as the artists intended. Tailor sound to your personal preference using the EQ settings on the Sony | Headphones Connect app. 360 Reality Audio Certified – optimise your experience by analysing your individual ear shape on the Sony | Headphones Connect app, and enjoy the ultimate immersive music experience.
  • Digital Noise Cancelling headphones. Dual Noise Sensor technology and the Integrated Processor V1 let you adapt sound to your liking, and with the Sony | Headphones Connect app, you can adjust the ambient sound across 20 different levels for when you’re on the move.
  • Stays comfortable, however long you listen. A lightweight, ergonomic construction makes the most of the 35 hour* battery life, so these wireless headphones stay comfortable for long periods of listening. *With Noise Cancelling ON.
  • The WH-CH720N has Multipoint Connection, easy button operation, and can even be controlled with your voice. And since connection is easy with Swift pair and Fast Pair, these Sony headphones are ideal for everyday use.
  • With Precise Voice Pickup Technology, Wind Noise Reduction Structure, and beamforming mics to pick up your voice, you will enjoy clearer calls and better conversations with these over ear headphones.
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Customer reviews

4.6 out of 5 stars
4.6 out of 5
5,897 global ratings

Customers say

Customers like the sound quality, performance, value, and battery life of the headphones. For example, they mention that it gets rid of most background noises, it's technically awesome, and a great pair of budget headphones. That said, opinions are mixed on quality and connectivity.

AI-generated from the text of customer reviews

374 customers mention ‘Sound quality’287 positive87 negative

Customers like the sound quality of the headphones. They say it sounds fantastic, has great noise cancellation, and gets rid of most background noises. They appreciate the sound adjustment options and the fact that it works best for low rumbling noises like washing machines and dishwashers.

"...The sound quality is truly exceptional, with crisp highs, deep lows, and a rich, immersive soundstage that brings my music, movies, and podcasts to..." Read more

"Excellent headphones, super sound quality with lots of options and features to personalise to my liking. Easy to setup...." Read more

"...Connection is amazing, no drops or loss of audio quality, ANC is very good. They don't fold and don't include a case. Build quality could be better...." Read more

"...It works best for low rumbling noises - washing machines, dishwasher noises, the hoover, the engine of the bus, the murmur of neighbours downstairs...." Read more

161 customers mention ‘Value’141 positive20 negative

Customers like the value of the headphones. They say it's a great pair of budget headphones, with amazing sound for the price.

"...Overall a great pair of budget headphones. I will likely get some XM5's eventually to replace them but for now these are great." Read more

"...get used to them in time (easy to operate via Amazon music) Excellent value for money." Read more

"...sometimes connection drops a bit but nothing serious, ANC is good enough for the price, battery life is amazing and sound quality for me is good..." Read more

"...wear them on the train occasionally - and they really do look good for this price range...." Read more

159 customers mention ‘Comfort’142 positive17 negative

Customers like the comfort of the headphones. They say the cups are soft and very comfortable, the headphones sit on their head comfortably without squashing their ears, and they are easy to wear. Some mention that the battery life is impressive.

"...their exceptional sound quality, impressive battery life, and comfortable design, they have become an essential part of my daily routine...." Read more

"...CONs:Despite being generally comfortable, there’s a really annoying piece of plastic in the ear that pokes at my ear sometimes...." Read more

"...They are very comfortable and my ears never touch the insides of the earpads..." Read more

"...Easy to setup. Light & comfortable to wear, impressed so far...." Read more

146 customers mention ‘Performance’135 positive11 negative

Customers are satisfied with the performance of the headphones. For example, they mention that they are technically awesome, excellent, and fantastic. Some say that the noise-canceling feature performs to a good standard and that they do the job.

"...sound quality is truly exceptional, with crisp highs, deep lows, and a rich, immersive soundstage that brings my music, movies, and podcasts to life...." Read more

"Excellent headphones, super sound quality with lots of options and features to personalise to my liking. Easy to setup...." Read more

"...But you definitely get very good ANC, comfort and sound quality for this price, to the point I recommend them over the XM4 due to the price..." Read more

"Excellent all round performance, comfortable to wear and battery that lasts. All in a very good value for money product from Sony...." Read more

71 customers mention ‘Battery life’68 positive3 negative

Customers are satisfied with the battery life of the headphones. They mention that it has a good battery life and they can wear them for hours without their ears or head starting to hurt.

"...With their exceptional sound quality, impressive battery life, and comfortable design, they have become an essential part of my daily routine...." Read more

"...Battery strength is good. You should charge it every night if you’re going to use it a lot though...." Read more

"...a bit but nothing serious, ANC is good enough for the price, battery life is amazing and sound quality for me is good enough...." Read more

"...Battery life - amazing, even when I forget to turn them off and have the noise cancelling on...." Read more

62 customers mention ‘Weight’62 positive0 negative

Customers find the weight of the headphones to be comfortable. They say it's light and not too bulky. Customers also appreciate the clean, minimal design.

"...Comfort is another area where these headphones excel. The lightweight design and plush ear cushions make them incredibly comfortable to wear, even..." Read more

"...to make good headphones, and I really liked the design- they aren’t too huge and bulky.PROs:..." Read more

"...The build quality is pretty good as well and theyre very light...." Read more

"...Easy to setup. Light & comfortable to wear, impressed so far...." Read more

101 customers mention ‘Quality’69 positive32 negative

Customers are mixed about the quality of the headphones. Some mention that the sound quality, build quality, and ANC are great, robust, and reliable. Others say that the quality is very weak, flimsy, and cheap.

"...I highly recommend them to anyone in search of high-quality wireless headphones for immersive listening enjoyment." Read more

"...They’re pretty sturdy, not floppy lile my other smaller headphones from Sony.I got it in white and I don’t regret it. They look very stylish...." Read more

"...something similar to the XM4, but I wasn't impressed, they are just horrible, connection kept dropping all the time, my ears started going on fire,..." Read more

"...The sound quality is great. The build quality is pretty good as well and theyre very light...." Read more

78 customers mention ‘Connectivity’48 positive30 negative

Customers have mixed opinions about the connectivity of the headphones. Some mention that the Bluetooth worked well, is reliable, and seamless, allowing for easy pairing with their phone or TV. However, others say that the connection keeps dropping out and that it doesn't automatically reconnect.

"...The Bluetooth connectivity is reliable and seamless, allowing for easy pairing with my devices and a stable connection throughout my listening..." Read more

"...It causes constant disconnections while the app is installed...." Read more

"...Connection is amazing, no drops or loss of audio quality, ANC is very good. They don't fold and don't include a case. Build quality could be better...." Read more

"...is not a pre requisite to use the headphones, they easily pair with Bluetooth devices...." Read more

WH-CH720N in White
5 Stars
WH-CH720N in White
I have been using these headphones for just a week now and in such a short time I can say how wonderful these are for me.I have tried two other headphones from other manufacturers before, and they don't impress me like these have.First of all is the statement of them being over-ear unlike others these actually do fit over my ears others sit on them regardless of their statements (unless small child ears of course).Battery life, so it's been 7 days and I've either worn them for listening to music or watching YouTube videos and also gaming on my laptop altogether I'm fairly sure I've got over 40 hours out of them and that's with the noise reduction being turned on (by default). So up to 35 hours is very conservative on its estimate.As for the noise cancelling, I have been listening to music and YouTube whilst the TV was on and I can definitely say it reduces the sound considerably (to a muffled noise), In fact, my partner has to tap me now as I can't hear her even when she's sitting right next to me. It's not perfect but these are entry-level headphones, so very good for what they are.I do love the power button being on the charging side, unlike the others. the small downside is getting used to the noises it makes when you turn it on and off and when you connect it to Bluetooth, shame they aren't voice statements. But I do appreciate they don't have a permanent light draining the battery more.Overall the fit is flexible enough, shame they don't fold down better for travelling, but you can't have perfection in everything I suppose.One curiosity is the statement that its frequency response is 7hz to 20khz, (which is very good) but only whilst fitted by cable so what's it like through Bluetooth one wonders. guess that depends on the source's Bluetooth ability.Lastly the central button between the volume buttons, it's not intuitive to find as it's weird feeling behind your ear to get to it., but maybe over time it will become easier to deal with.P.S. The blue light on the photo is the Bluetooth blinking it doesn't stay on when connected.
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Top reviews from United Kingdom

Reviewed in the United Kingdom on 22 March 2024
Colour Name: BlackVerified Purchase
The Sony WH-CH720N Noise Cancelling Wireless Bluetooth Headphones have completely transformed my audio experience, offering exceptional sound quality and impressive battery life for uninterrupted listening pleasure.

Sony's reputation for audio excellence shines through in these headphones. The sound quality is truly exceptional, with crisp highs, deep lows, and a rich, immersive soundstage that brings my music, movies, and podcasts to life. The noise-cancelling feature works seamlessly, blocking out external distractions and allowing me to focus fully on the audio experience.

One of the standout features of these headphones is the incredible battery life. With up to 35 hours of playback on a single charge, I can enjoy hours of uninterrupted listening without worrying about running out of power. Even when the battery does eventually run low, the quick charge function provides hours of playback with just a few minutes of charging, ensuring that I never have to miss a beat.

Comfort is another area where these headphones excel. The lightweight design and plush ear cushions make them incredibly comfortable to wear, even during extended listening sessions. The adjustable headband ensures a perfect fit, and the swivel design makes it easy to store them away when not in use.

The Bluetooth connectivity is reliable and seamless, allowing for easy pairing with my devices and a stable connection throughout my listening experience. I also appreciate the built-in microphone, which provides crystal-clear call quality for hands-free communication on the go.

Overall, the Sony WH-CH720N Noise Cancelling Wireless Bluetooth Headphones have exceeded my expectations in every way. With their exceptional sound quality, impressive battery life, and comfortable design, they have become an essential part of my daily routine. I highly recommend them to anyone in search of high-quality wireless headphones for immersive listening enjoyment.
13 people found this helpful
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Reviewed in the United Kingdom on 8 August 2023
Colour Name: WhiteVerified Purchase
I bought these primarily for studying so I can block out other noisy students in the library and wear them for long amounts of time without my ears getting sore. I also chose these because Sony seems to make good headphones, and I really liked the design- they aren’t too huge and bulky.

PROs:
Comfortable, I wear these for hours at a time in the library. Of course every so often I take them off for 5 minutes when my ears get warm but that’s inevitable. Happy with how comfortable they are because I also wear hijab, which means I already have 2 layers of fabric over my ears which makes most headphones so uncomfortable and painful to wear. The top band is squishy so it doesn’t hurt your head much.
The sound is lovely, but I’m no expert or that fussed over sound so I don’t know how it holds up against others. But I noticed a big difference with my other headphones, the music sounds great and you can adjust the settings from the app.
The noise cancelling mode is pretty good. Again I have no real point of comparison. It mostly blocks background noise, not people’s voices. Voices become muted, especially if it’s a crowd, but you can still hear people talking around you which is a bit of a bummer. But they are great for blocking other sounds- for example on the motorway, they totally block out the sounds of the road and cars. When I take them off I get shocked by how loud it is. This is great if you get overstimulated. Sometimes I wear them without playing anything just for some quiet. They block out some noise even without turning them on.
The app is good, you can adjust the noise cancelling. NC mode sometimes gives me a headache after a while, not sure why, so I often switch to ambient mode.
Battery strength is good. You should charge it every night if you’re going to use it a lot though. The only times it’s ran out is when I haven’t charged it in a few days despite heavy use. You could definitely charge it fully once and use it non stop for a car and plane journey- I’ve done that.
Very light considering the size. They aren’t heavy enough to hurt your head. Sometimes my scalp hurts after a while but that would happen with any sustained pressure. I just shift them forward or backwards and its fine. They’re pretty secure, enough to run in, but not sure of they’re tight enough to exercise at all angles with, you know moving your head up and down. I think if they were any tighter they’d be uncomfortable anyway so I don’t mind.
They’re pretty sturdy, not floppy lile my other smaller headphones from Sony.
I got it in white and I don’t regret it. They look very stylish. I hesitated because in the picture it looks paper white, but it’s a bit more muted in person, with hints of grey.

CONs:

Despite being generally comfortable, there’s a really annoying piece of plastic in the ear that pokes at my ear sometimes. I don’t know if it’s because my ears/head are sort of big but it’s irritating sometimes. I have to shift it around.
They don’t fold up. If they did they’d be so much easier to transport. As it is, I wear them around my neck, as the ear pieces thankfully do twist around. Still I think they’d be easier to take care of if they folded. It’s sort of risky just putting them in your bag, unless you can be bothered to carry them in a proper case which admittedly I rarely do. I had to buy a separate case for around £14 so add that to your tally.
The buttons feel a bit cheap, they’re quite clicky, not very soft. I don’t really care about that sort of thing but I know some people do.

OVERALL:
I got these after a long while of comparing different headphones. I settled on these because of the price. I’m a uni student and this is the most I’m willing to spend. It’s actually a little steep, especially since I don’t listen to music that much. They’re mainly for studying and travel. But because of the noise cancelling I end up using them a lot. If they were any more expensive, I’d be too afraid to use them as much as I do. Whilst they’re expensive for my range, they are the cheapest of Sonys over ear headphones that are good. And that also LOOK good. I’ll admit I value the aesthetics- there’s other brands with similar headphones that probably perform as well for less, but that look bulkier and uglier. These look great.
So I don’t regret this purchase!! I think it would be a total waste if I bought the more expensive Sony headphones that are more trendy right now, especially since I bought this myself. If you’re a student looking for a solid pair of headphones but can’t afford the popular ones, these are a great shout! I plan on using them at least until I finish university, so 3 year’s minimum. I’m getting my money’s worth. I also heard they use the same tech as the Sony XM4/5 but don’t quote me on that- but I think 90% of people would be very happy with the sound. I bought these when they dropped and there we’re basically 0 reviews- I took a leap and have no regrets!! They’d also make a great gift for any teenager obsessed with their music lol.
Update: it’s now January 2024 and I rarely go anywhere without them! Still in great shape and the noise cancelling is a god send. I get asked about them all the time. And I’ve been shoving them my bag unceremoniously for months and they’re still going strong
387 people found this helpful
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Reviewed in the United Kingdom on 2 March 2024
Colour Name: BlackVerified Purchase
I have looked around at other budget headphones around this price range and these were by far the best you could get for your money. The noise cancellation is very good and makes noises in a car or on a bus very quiet. The sound quality is great. The build quality is pretty good as well and theyre very light. I dropped them on concrete while taking them off outside and apart from extremely minor cosmetic damage theres no issues. They are very comfortable and my ears never touch the insides of the earpads

The app however has been bugged for the past year on some android phones (mine is a pixel 7). It causes constant disconnections while the app is installed. It's fixed by configuring my headphones and then permanently force stopping the app so it isnt running, but this is a silly workaround and sony need to fix this ASAP. The wired port also isnt very good. When theyre switched off the headphones sound far worse for some reason, meaning they have to be on even while in wired mode. And while theyre on in wired mode theres static noise in the background likely due to the cable in the port acting as an antenna creating some interference. This isnt an issue for most people but be warned the cabled mode isnt great. Finally Sony should provide official replacements for the earpads as I can tell these are going to start peeling eventually and you can only buy 3rd party ones or go on ali express to buy them.

Overall a great pair of budget headphones. I will likely get some XM5's eventually to replace them but for now these are great.
8 people found this helpful
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Reviewed in the United Kingdom on 31 May 2024
Colour Name: BlackVerified Purchase
Excellent headphones, super sound quality with lots of options and features to personalise to my liking. Easy to setup. Light & comfortable to wear, impressed so far. controls on headphones are a bit fiddly but I guess I'll get used to them in time (easy to operate via Amazon music) Excellent value for money.

Top reviews from other countries

Sorian
5.0 out of 5 stars Long battery life and great noise cancelling
Reviewed in the United States on 20 May 2024
Colour Name: BlueVerified Purchase
Great price, well made, and easy to use. Super long battery life and the noise cancellation works wonderfully.
Paulo
5.0 out of 5 stars Bom produto
Reviewed in Brazil on 25 January 2024
Colour Name: WhiteVerified Purchase
Muito silencioso
Alessio
5.0 out of 5 stars Cuffie Sony ottime ad ottimo prezzo
Reviewed in Italy on 3 July 2024
Colour Name: BlackVerified Purchase
Queste cuffie Sony WH-CH720N è un po' che le uso e devo dire che sono rimasto molto soddisfatto.
La qualità del suono è ottima, le cuffie offrono un suono chiaro e nitido con bassi potenti.
Queste cuffie sono leggere e comode da indossare anche per lunghi periodi.
Ho potuto constatare che la batteria dura parecchio, svariati giorni con un utilizzo di 1-2 ore al giorno, inoltre supportano la ricarica rapida.
L'app Sony correlata è facile da usare e permette di personalizzare le impostazioni audio delle cuffie, nonché l'accensione e lo spegnimento.
In generale, consiglio vivamente queste cuffie a chi cerca un prodotto di qualità e un buon rapporto qualità-prezzo.
Tom
1.0 out of 5 stars Soft - mega rozbudowany i sprawny natomiast słuchawki fatalne
Reviewed in Poland on 29 June 2024
Colour Name: BlackVerified Purchase
Nie polecam - brzmienie fatalne, przyciski ledwie wyczuwalne, ogólnie niskiej jakości. Aplikacja (apka) bardzo rozbudowana, trudna do uruchomienia/skonfigurowania - działa prawidłowo, nie zauważam błędów, tylko po co tak rozbudowane oprogramowanie do tak fatalnych słuchawek?
Deetje
5.0 out of 5 stars Koptelefoon Sony noise canceling
Reviewed in the Netherlands on 10 June 2024
Colour Name: BlackVerified Purchase
Het is echt een ideale koptelefoon en dat komt vooral door de noise canceling die de koptelefoon bevat! Echt super en muziek klinkt beter dan ooit!! Zeker een aanrader.😁😁
Customer image
Deetje
5.0 out of 5 stars Koptelefoon Sony noise canceling
Reviewed in the Netherlands on 10 June 2024
Het is echt een ideale koptelefoon en dat komt vooral door de noise canceling die de koptelefoon bevat! Echt super en muziek klinkt beter dan ooit!! Zeker een aanrader.😁😁
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