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24 MONTHS WARRANTY - Contact us to get timely solution & lifetime friendly customer support. Giraffe Tools promises to solve all your problems in the most professional way!
ANY LENGTH LOCK - Our patented retractable hose reel features the Any Length Lock, allowing for easy access to your garden by pulling on the hose to activate the smooth rewinding mechanism.
SWIVEL BRACKET - In conjunction with a robust rotating wall bracket, our swivel bracket allows for access to every corner of your garden.
RELIABLE HOSE - Our hybrid hose pipe is designed to be flexible and abrasion-resistant in all weather conditions, ensuring it remains free from kinks and tangles.
DURABLE CASE - Crafted from durable and weather-resistant polypropylene, our retractable hose pipe's sturdy case is both strong and lightweight, providing long-lasting reliability.
EASY INTALLATION - Quick and hassle-free installation, taking under 15 minutes to assemble. All necessary components are included in the package for your convenience.
Customer Reviews, including Product Star Ratings, help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Customers like how easy it is to assemble the winding reel. They say it comes ready assembled. They are also happy with the performance and quality. However, some customers have reported issues with the ability to reel the hose back in. Opinions are mixed on ease of use, value, appearance, and fit.
Customers like the quality of the winding reel. For example, they mention it's well-made, has a reasonable nozzle system, and is easy to use. Some say it'll be an ideal hose for a garden or car.
"Working like a pro, great quality, easy to fit, very happy, we having it for 2 months and have no problems at all" Read more
"...Quality looked good though if you don’t need that option" Read more
"...side (whichever direction you're pulling in) it can get stuck sometimes when winding in - just have to pull it and let go again." Read more
Customers like the performance of the winding reel. They say the cable works as it should, and the retraction works fine. However, some customers report that the product doesn't fold back flat to the bracket or wall.
"Working like a pro, great quality, easy to fit, very happy, we having it for 2 months and have no problems at all" Read more
"...She has only had it for a few weeks but so far it is working fine, very easy to pull out and retract when wanting to rewind...." Read more
"Works effectively but when installed cannot swivel 180 degrees because pivot centre is 6.5 cm from wall and hose reel casing is 20 cm wide...." Read more
"Product seems ok, but doesn���t fold back flat to bracket/wall. At an angle." Read more
6 customers mention ‘Ease of assembly’6 positive0 negative
Customers find the winding reel easy to assemble. They mention it's easy to install, keeps the hose tidy, and comes ready assembled.
"Easy to install- keeps hose tidy, pull out & down it stays put, pull again & it reels back or further out.Great buy & good value ...." Read more
"Positives: Easy to install and then use. Pulls out and retracts nicely. Reasonably good nozzle system.Negatives...." Read more
"looks really nice and is very ez to assembly" Read more
"...I was making a schoolboy error!This comes ready assembled. You just have to drill 3 holes in the wall to mount it...." Read more
13 customers mention ‘Ease of use’4 positive9 negative
Customers are mixed about the ease of use of the winding reel. Some mention it's very easy to pull out and retract when wanting to, while others say it wouldn't retract or extend out. The retracting is very strong and hard to hold onto while watering.
"...The spring has already broken so doesn't retract back." Read more
"...has only had it for a few weeks but so far it is working fine, very easy to pull out and retract when wanting to rewind...." Read more
"The hose will not retract and seems to get caught up with the hose already inside...." Read more
"...reported that she was unable to reel in the hose as it refused to wind it back in...." Read more
12 customers mention ‘Value’4 positive8 negative
Customers have mixed opinions about the value of the winding reel. Some mention it's a great buy, while others say it'll be a waste of money.
"The hose very quicly developed a leak and is not repairable. Poor product" Read more
"...Great buy & good value . Wouldn’t be without it now!" Read more
Customers are mixed about the appearance of the winding reel. Some mention it looks great, and is suitable for a wall and sunny garden, while others say that it's poorly designed, with hose and fittings of very low quality.
"looks really nice and is very ez to assembly" Read more
"Poor quality hosepipe. First one had to be returned as it would not retract, second one we have had for two weeks and the spray component is broken...." Read more
"Very durable, easy to fit, sturdy and looks great." Read more
6 customers mention ‘Fit’3 positive3 negative
Customers have mixed opinions about the fit of the winding reel. Some find it easy to fit, sturdy, and looks great, while others say that the screws that come with it are not fit for purpose and that it doesn't fit flat to the wall.
"Working like a pro, great quality, easy to fit, very happy, we having it for 2 months and have no problems at all" Read more
"Don't use the wall plugs that come with it, they are not fit for purpose, they just spin so screws won't go in...." Read more
"ideal hose for garden or car. make sure fitting is sound and secure to wall." Read more
10 customers mention ‘Ability to reel’0 positive10 negative
Customers are dissatisfied with the ability to reel in the hose. They mention that it refuses to wind it, the nozzle gets caught up with the Hose already inside, and the tangled hose is unusable. They also say that it's impossible to detach the leaking hose to repair it.
"...This isn’t 180deg rotation because the hose connection is on the side so this stops the hose reel folding against the wall as expected...." Read more
"...However it’s impossible to detach hose to repair as it is clamped onto plastic connector...." Read more
"The hose will not retract and seems to get caught up with the hose already inside...." Read more
"...in her garden and when unpacking immediately noticed that the hose was squashed and almost pinched in one section which I had to straighten out...." Read more
Easy to install- keeps hose tidy, pull out & down it stays put, pull again & it reels back or further out. Great buy & good value . Wouldn’t be without it now!
Although it's a bit pricey it's worth it not having to wind it back on the reel by hand.. swings to either side (whichever direction you're pulling in) it can get stuck sometimes when winding in - just have to pull it and let go again.
Not as advertised really. This isn’t 180deg rotation because the hose connection is on the side so this stops the hose reel folding against the wall as expected. Quality looked good though if you don’t need that option
I recently ordered the Giraffe 20m retractable hose, the first one was delivered and the outer casing was at fault. After a brief conversation with the supplier and photo's of fault. The supplier sent out a replacement.. Thank you very much, will no doubt use you again.
Purchased the hose reel around 9 months ago and was initially fine and happy with it. 9 months later and the spray gun had a leak stopping the presure from ever building up. After reaching out to support they resolved the issue quickly and sent a replacement which has resolved the issue. Product is of good quality.
Ich weiss nicht wo die guten Rezessionen herkommen. Ich habe die Schlauchtrommel gekauft und mir beim auspacken schon gedacht, die Haptik fühlt sich "einfach" an. Im Herbst habe ich sie im Garten montiert, aber nicht mehr benutzt. Jetzt im Frühjahr gibt es bei der ersten Nutzung schon ärger. Einmal den Schlauch ganz ausgerollt und er rollt nicht mehr komplett ein. ca 1,5m bleiben uneingerollt. Nach weiteren zwei mal nutzen hat sich der Schlauch so eingerollt dass er nur noch mit "kraft" rausgezogen werden kann. Mittlerweile ist das Plastik der ganzen Mechanik so hin dass ich jetzt ein neues gekauft habe. Nach max 10 mal benutzen.
1 an d'utilisation... le tuyau ne se bloque plus. Une pièce plastique cassée , courroie désengagée bref, inutilisable. Le service client a très vite réagit et m'a remplacé le produit sans délai. Bravo. Très professionnel.