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Complete set of 21.5in Monitor and Dell OptiPlex Quad Core i5-2400 8GB 1000GB WiFi Windows 10 64-Bit Desktop PC Computer (Renewed)
Sustainability features
This product has sustainability features recognised by trusted certifications.
Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly programme that helps you discover and shop for more-sustainable products.
This refurbished product is inspected, tested and cleaned in accordance with Amazon Renewed requirements to be fully functional. Premium and Excellent condition products will show no signs of cosmetic damage visible from 30 centimetres. Good condition products will show scratches barely visible from 30 centimetres away. Acceptable condition products will show scratches clearly visible from 30 centimetres away. Products sold by third-party sellers are covered by the voluntary 1-year Amazon Renewed Guarantee (see below). Products sold by Amazon are covered under statutory legal warranty by Amazon directly. Batteries, where present, will have a minimum capacity of 80% relative to new (90% for Premium condition products). The product will come with original or compatible generic accessories. Refurbished products are not guaranteed to be waterproof.
Brand | Dell |
Operating system | Windows 10 Home |
CPU model | Core i5-2400 |
CPU speed | 3.1 GHz |
Graphics card description | Integrated |
Memory storage capacity | 8 GB |
Memory slots available | 4 |
Specific uses for product | Business |
Personal computer design type | Computer Tower |
Screen size | 21.5 Inches |
About this item
- The product comes with relevant accessories and a minimum one-year warranty.
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PRODUCT CERTIFICATION (1)
Pre-Owned Certified: Electronics products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.
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PRODUCT CERTIFICATION (1)
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Customer reviews
Customer Reviews, including Product Star Ratings, help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyses reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the quality, value, and ease of assembly of the desktop computer. For example, they mention it's a good basic desktop computer, it'll set up and be working in no time, and it'd make a nice low budget gaming PC. That said, some complain about the condition, saying the case had scratches and the monitor was damaged in transit. Opinions are mixed on performance, wifi connection, and noise.
AI-generated from the text of customer reviews
Customers appreciate the value of the computer. They say it's a good low budget gaming PC that works well.
"...attached new hot spot and I was online within seconds. Brilliant for the price. I would recommend this product to any one...." Read more
"...I spotted this and thought it was a good price and decided to give it a go. It arrived quickly and was easy enough to assemble...." Read more
"...quiet running, CD drive worked perfectly and all in all a superb value for money PC with a good warranty should you ever need it. Highly recommended." Read more
"...Firstly the price is not bad at all...." Read more
Customers like the quality of the computer. They mention that it's a very great PC, with a great monitor. The casings are excellent, and the computer itself is good. Some say that the screen is really good and the PC is reasonably fast. Overall, most are satisfied with the quality and value of this product.
"...still works well and yes, I'm amazed that it has lasted so long without any major problems...." Read more
"...The parcel came well-Bubble wraped, with everything nice and neat!..." Read more
"...Other than that it's perfect for the purpose of use. Would recommend." Read more
"...again and they sent out another set, computer has been great, does everything I need, I did buy a wifi booster and eithernet cable and it works..." Read more
Customers find the setup of the computer to be quick and easy. They say the computer was set up and working in no time. They also say the Windows installation was a dream and the downloads and installation were fairly quick. Customers are happy with the build and setup of this user friendly computer.
"...Set up system.Easy to set up, excellent. attached new hot spot and I was online within seconds. Brilliant for the price...." Read more
"It was very easy to set up and it looked almost new. The feet on the keyboard were missing, but apart from that it was a really good buy...." Read more
"...It arrived quickly and was easy enough to assemble...." Read more
"...Very easy to set up, powered up and Windows installed like a dream as if a new shop bought PC...." Read more
Customers like the speed of the computer. They mention it's very fast, it boots up quickly, and runs smoothly. Some appreciate the fast delivery and the performance of the desktop. Overall, most are happy with the speed and efficiency of the company.
"Fast dispatch quality stuff love to recommend to everyone" Read more
"...Worked like a charm! Very fast! It did eventually slow down after a bit but after some YouTube tutorials I managed to make it speedy again...." Read more
"...it out and I was shocked on how fast this tiny PC ran because it lightning fast and I was enable to stream and play cloud games just fine without a..." Read more
"...Took me about ten minutes.Once i turned everything on, it fired up immediately...." Read more
Customers are mixed about the performance of the computer. Some mention that it works well, while others say that it didn't work for all of 5 minutes. Some customers also report issues with the power cables and the fuse in the plug.
"...It's now April 2023 so I've been using this for 3 years. Everything still works well and yes, I'm amazed that it has lasted so long without any..." Read more
"...of rust over the cables (see attached pictures) - The power cables did not workCustomer Service..." Read more
"...I booted Microsoft edge and tested with a little YouTube! Worked like a charm! Very fast!..." Read more
"...Very quiet running, CD drive worked perfectly and all in all a superb value for money PC with a good warranty should you ever need it...." Read more
Customers are mixed about the wifi connection. Some mention that it comes with wireless internet access, a USB connector, and a powerful WiFi dongle. Others say that the WiFi is only a dongle and did work but was very slow.
"...increase the speed to the speed of my fibre net... However it disconnected for seconds to a couple of minutes every 10 to 20 minutes which made..." Read more
"...But then at this price you can't have everything I suppose. The WiFi is only a dongle and did work but was very slow...." Read more
"...It also included a WiFi adapter too! So I can connect to WiFi!..." Read more
"...I opened it up and tried to connect to the internet. It would only make an ethernet connection and I realised it needed a dongle...." Read more
Customers have mixed opinions about the noise produced by the computer. Some mention that the speakers seem fine, while others say that heavy noise is coming out after starting. The sound is awful, and the volume of the device is very poor. Some customers also report a high pitch whistle from the monitor when in power saving.
"...The sound is awful, I purchased a new bluetooth dongle to be able to add headphones to it which makes it much better...." Read more
"...The output volume is very low and I have to crank my amplifier up quite high to get a decent volume enough to hear the sound!..." Read more
"...It is also very quiet! Would buy!Details:x4 USB ports on the front,2 on backIs used Via VGA port to connect to monitor..." Read more
"...a built in speaker (make sure you purchase some), the hard drive has a loud mechanical noise , i am expecting a hardware failure at some point, i..." Read more
Customers are dissatisfied with the condition of the computer. They mention that the monitor was damaged, the case had scratches, and the sticker peeling. The box was damaged and the corner of the item was broken. Some say that the computer tower had an old dent on the top and the front panel needed repair.
"...Found monitor screen damaged, phoned company, they sent out a new monitor next day...." Read more
"...either been dropped or stood on (given the sag) and the keyboard itself had a complete crack across it rendering it unusable and only fit for the..." Read more
"...My only gripe is that the monitor stand was well scratched. I though it was supposed to be new condition...." Read more
"...The reason I have given 4* is because the edge around the monitor is cracked in one corner but it does not affect the screen" Read more
Reviews with images
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Top reviews
Top reviews from United Kingdom
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Easy to set up, excellent. attached new hot spot and I was online within seconds. Brilliant for the price. I would recommend this product to any one. The damaged monitor was due to DPD delivery group damaging the box - the box was wrapped with DPD tape to hold it together.
Thank to all at company.
Just a quick update to this review. It's now April 2023 so I've been using this for 3 years. Everything still works well and yes, I'm amazed that it has lasted so long without any major problems. It gets a lot of use as I run a small business from home and use it for my social media etc. For what I paid for it I have no complaints.
Details
Delivery - Item was delivered the next day (prime)
Product
- The Tower had layers of rust over the cables (see attached pictures)
- The power cables did not work
Customer Service
Unsatisfactory response to a legitimate customer complaint. No ownership or even hint of embarrassment or damage control for their brand/reputation.
My Experience
I imagine Amazon and Sellers agree to certain safety & quality standards and items are checked prior to dispatch but I'm unsure what checks were done on this particular order. My perception of the seller is that they are a time waster with zero integrity. Does not deserve 1 star but that's the lowest option available.
- I read their policy on returns, understood that I may incur a cost in returning the item, either cost of postage and or time to drop it at a collection point. Wrote to them explaining my concern.
- They asked to see a picture of the item that was delivered, and tried to assure me that I would not be expected to return at my own cost.
- They suggested a 'swap it' service. They would use a courier to deliver a replacement and collect the faulty item.
- I declined and insisted I wanted a full refund
- They sent me a prepaid returns label, requiring me to drop the 13Kg package at a couriers pick-up point/shop
- I asked if they could get the courier to collect from my address
- Their response
'Hello,
our collection services are not operating at the moment,
kInd Regards
A moment ago they were willing to pay for a courier to collect from my address and send me a replacement. This can only mean they don't want to incur the loss of delivering and collecting the item they have mis-sold. This is completely understandable ( IT Buffs - no need to mask this or play games - comes across as unprofessional and your insulting my intelligence)
I have spoken with Amazon and they have advised me to book a courier to collect from my address and return to the seller and they will reimburse me.
Two companies, two very different responses to customer service.
My conclusion
Company A - plays the long game, possess or works towards a healthy profit margin by balancing long & short term goals, places a premium on their brand/reputation, adopts a returns policy that would go a little something like this
'We've sent a damaged item in appalling condition with apparently zero quality or safety checks. We'll do everything we can to try and make this right for the customer which in this case means paying the difference between a courier collecting an item from the customers residential address vs a pickup point. We may avoid turning the customer and others into detractors and protect our brand. The number of returns we get is low when compared to profit margins, it makes commercial sense to incur a small expense to protect the value of our brand'
Company B - plays the short game, needs to get rid of stock very fast to make some quick/easy gains. Very little in the way of integrity and therefore no quality control or safety measures and complete disregard for customers. The number of item's returned is significant enough to upset the balance sheet and there is no value placed on brand/reputation as we are in the short game.
Reviewed in the United Kingdom on 5 August 2020
Details
Delivery - Item was delivered the next day (prime)
Product
- The Tower had layers of rust over the cables (see attached pictures)
- The power cables did not work
Customer Service
Unsatisfactory response to a legitimate customer complaint. No ownership or even hint of embarrassment or damage control for their brand/reputation.
My Experience
I imagine Amazon and Sellers agree to certain safety & quality standards and items are checked prior to dispatch but I'm unsure what checks were done on this particular order. My perception of the seller is that they are a time waster with zero integrity. Does not deserve 1 star but that's the lowest option available.
- I read their policy on returns, understood that I may incur a cost in returning the item, either cost of postage and or time to drop it at a collection point. Wrote to them explaining my concern.
- They asked to see a picture of the item that was delivered, and tried to assure me that I would not be expected to return at my own cost.
- They suggested a 'swap it' service. They would use a courier to deliver a replacement and collect the faulty item.
- I declined and insisted I wanted a full refund
- They sent me a prepaid returns label, requiring me to drop the 13Kg package at a couriers pick-up point/shop
- I asked if they could get the courier to collect from my address
- Their response
'Hello,
our collection services are not operating at the moment,
kInd Regards
A moment ago they were willing to pay for a courier to collect from my address and send me a replacement. This can only mean they don't want to incur the loss of delivering and collecting the item they have mis-sold. This is completely understandable ( IT Buffs - no need to mask this or play games - comes across as unprofessional and your insulting my intelligence)
I have spoken with Amazon and they have advised me to book a courier to collect from my address and return to the seller and they will reimburse me.
Two companies, two very different responses to customer service.
My conclusion
Company A - plays the long game, possess or works towards a healthy profit margin by balancing long & short term goals, places a premium on their brand/reputation, adopts a returns policy that would go a little something like this
'We've sent a damaged item in appalling condition with apparently zero quality or safety checks. We'll do everything we can to try and make this right for the customer which in this case means paying the difference between a courier collecting an item from the customers residential address vs a pickup point. We may avoid turning the customer and others into detractors and protect our brand. The number of returns we get is low when compared to profit margins, it makes commercial sense to incur a small expense to protect the value of our brand'
Company B - plays the short game, needs to get rid of stock very fast to make some quick/easy gains. Very little in the way of integrity and therefore no quality control or safety measures and complete disregard for customers. The number of item's returned is significant enough to upset the balance sheet and there is no value placed on brand/reputation as we are in the short game.
Details:
x4 USB ports on the front,2 on back
Is used Via VGA port to connect to monitor
Keyboard and mouse are brand new
No problems
Reviewed in the United Kingdom on 22 June 2024
Details:
x4 USB ports on the front,2 on back
Is used Via VGA port to connect to monitor
Keyboard and mouse are brand new
No problems
Top reviews from other countries
Der Händler hat nach mehrmaliger Reklamation das Geld zurücküberwiesen und seitdem warte ich auf ein Rücksende-Ticket.
Die telefonische Hilfe von AMAZON ist ausserordentlich freundlich und hilfreich. Ohne diese Hilfe wäre wohl gar nichts passiert. Dafür der eine Stern.
Fazit: Nie wieder ein gebrauchter, generalüberholter PC !!! Aber ich bin selber Schuld, denn 200;-- inkl. Versand aus England hätte mich stutzig machen sollen.
Reviewed in Germany on 3 March 2021
Der Händler hat nach mehrmaliger Reklamation das Geld zurücküberwiesen und seitdem warte ich auf ein Rücksende-Ticket.
Die telefonische Hilfe von AMAZON ist ausserordentlich freundlich und hilfreich. Ohne diese Hilfe wäre wohl gar nichts passiert. Dafür der eine Stern.
Fazit: Nie wieder ein gebrauchter, generalüberholter PC !!! Aber ich bin selber Schuld, denn 200;-- inkl. Versand aus England hätte mich stutzig machen sollen.