Refurbished - Good
£232.49
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Apple iPhone 11 Pro Max, 64GB, Space Grey - (Renewed)

Sustainability features

This product has sustainability features recognised by trusted certifications.

Pre-owned

Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

As certified by
Pre-Owned Certified: Electronics
Pre-Owned Certified: Electronics
Pre-Owned Certified: Electronics Pre-Owned Certified: Electronics

Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly programme that helps you discover and shop for more-sustainable products.

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Part of
Climate Pledge Friendly
Was: £267.40 Details

The was price is the median selling price paid by customers for a product on Amazon.co.uk (excluding promotional prices). For Amazon Fresh offers, the price is calculated as the median price offered locally for at least seven days of the last 90 days (excluding promotional prices).
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Price: £232.49
You Save: £34.91 (13%)
This refurbished product is inspected, tested and cleaned in accordance with Amazon Renewed requirements to be fully functional. Premium and Excellent condition products will show no signs of cosmetic damage visible from 30 centimetres. Good condition products will show scratches barely visible from 30 centimetres away. Acceptable condition products will show scratches clearly visible from 30 centimetres away. Products sold by third-party sellers are covered by the voluntary 1-year Amazon Renewed Guarantee (see below). Products sold by Amazon are covered under statutory legal warranty by Amazon directly. Batteries, where present, will have a minimum capacity of 80% relative to new (90% for Premium condition products). The product will come with original or compatible generic accessories. Refurbished products are not guaranteed to be waterproof.
Learn about Amazon Renewed
Brand Apple
Operating system iOS
CPU model A Series A13
Memory storage capacity 64 GB
Screen size 6.5 Inches
Model name iPhone 11 Pro Max
Wireless carrier Unlocked
Cellular technology 2G
Connectivity technology USB
Colour Space Grey

About this item

  • 6.5-inch Super Retina XDR OLED display
  • Water and dust resistant (4 metres for up to 30 minutes, IP68)
  • Triple-camera system with 12MP Ultra Wide, Wide, and Telephoto cameras; Night mode, Portrait mode, and 4K video up to 60fps
  • 12MP TrueDepth front camera with Portrait Mode, 4K video, and Slo-Mo
  • Face ID for secure authentication and Apple Pay
  • A13 Bionic chip with third-generation Neural Engine
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What is Amazon Renewed?

Amazon Renewed is your trusted destination for refurbished products that are inspected, tested, and cleaned in accordance with Amazon Renewed requirements to be fully functional.

Purchases with an impact

Your Amazon Renewed purchase extends the lifetime of this product and reduces waste.

Quality you can afford

Amazon Renewed products offer an affordable option so that you can save on the brands you love.

Products you can trust

All products have been professionally inspected, tested and cleaned to be fully functional. Apple products are not certified by Apple.

Guaranteed by Amazon

Products sold by third-party sellers are backed by the commercial Amazon Renewed Guarantee in addition to statutory consumer rights enforceable against the third-party sellers and in conjunction with Amazon's or the seller’s Return Policy and the A-to-Z Guarantee.

What should I expect to receive with my Amazon Renewed purchase?

All Amazon Renewed purchases will come with the accessories that shipped with the new product. These accessories may not be original but will be compatible and fully functional. Amazon Renewed products will be packaged either in the original packaging or in a new and clean cardboard box. Premium condition products will come in premium packaging.

In what condition can I expect my Amazon Renewed product to be?

The product will be restored to its original factory settings and will be in one of the following cosmetic conditions: Premium, Excellent, Good or Acceptable. Learn more
Shop for smartphones, computers, laptops, tablets, home and kitchen appliances, game consoles, office products and more. Visit Amazon Renewed

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Product description

This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by Amazon-qualified suppliers. Then, the product is sold as an Amazon Renewed product on Amazon. If not satisfied with the purchase, renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee.

What's in the box?

  • iPhone with iOS, EarPods with Lightning Connector, USB-C to Lightning Cable, 18W USB-C Power Adapter, Documentation

    • Product details

    • Batteries ‏ : ‎ 1 Lithium Ion batteries required.
    • Product Dimensions ‏ : ‎ 17.6 x 9.6 x 5.2 cm; 226 g
    • Date First Available ‏ : ‎ 4 Dec. 2019
    • Manufacturer ‏ : ‎ Apple Computer
    • ASIN ‏ : ‎ B082BJ4LSW
    • Manufacturer reference ‏ : ‎ MWHD2B/A-cr
    • Guaranteed software updates until ‏ : ‎ unknown
    • Delivery information:: We cannot deliver certain products outside mainland UK ( Details). We will only be able to confirm if this product can be delivered to your chosen address when you enter your delivery address at checkout.
    • Customer reviews:
    Sustainability features

    Sustainability features

    This product has sustainability features recognised by trusted certifications.

    Pre-owned

    Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

    As certified by
    Pre-Owned Certified: Electronics
    Pre-Owned Certified: Electronics
    Pre-Owned Certified: Electronics Pre-Owned Certified: Electronics

    Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly programme that helps you discover and shop for more-sustainable products.

    Learn more about this certification

    Part of
    Climate Pledge Friendly

    Important information

    Visible screen diagonal

    7" / 17 cm

    Customer reviews

    4.3 out of 5 stars
    4.3 out of 5
    331 global ratings

    Customers say

    Customers are impressed with the quality of the cellular phone. They say it's in superb condition with no scratches or dents. However, some customers have mixed opinions on battery life, value, scratches, and performance.

    AI-generated from the text of customer reviews

    Select to learn more
    QualityBattery lifeValueScratchesPerformanceScreen
    39 customers mention ‘Quality’33 positive6 negative

    Customers like the quality of the cellular phone. They say it's in superb condition, with no scratches or dents. Some customers also mention that the phone looks brand new and is in good condition for a second hand phone. Overall, most are satisfied with the quality and performance of the product.

    "...All in immaculate condition with a high battery level. Great item and price!! Thank you" Read more

    "Excellent condition and works beautifully, if I hadn’t known better I’d have thought it was new!" Read more

    "The phone itself was in amazing condition and the battery health was also above reasonable...." Read more

    "...The body of the phone is also in excellent condition. However the screen is not genuine or apple approved and is quite obvious...." Read more

    23 customers mention ‘Battery life’10 positive13 negative

    Customers are mixed about the battery life of the cellular phone. Some mention that it has a high battery level and can get a full day without charging. However, others say that it drains the battery.

    "...Only one niggle being that the phone I received had the minimum acceptable battery life of 87% but I guess that’s why they are priced the way they..." Read more

    "...All in immaculate condition with a high battery level. Great item and price!! Thank you" Read more

    "...perfectly like a BRAND NEW phone, however I don’t like how the battery life is on 83%...." Read more

    "The phone itself was in amazing condition and the battery health was also above reasonable...." Read more

    21 customers mention ‘Value’14 positive7 negative

    Customers are mixed about the value of the cellular phone. Some mention it's a great item and price, while others say it looks very old and cheap. Some customers also mention that the facial ID and Apple Pay are brilliant.

    "...All in immaculate condition with a high battery level. Great item and price!! Thank you" Read more

    "...Compared side by side to a proper iPhone screen, the quality difference was noticeable...." Read more

    "Love this great value for money" Read more

    "...and it came with 80% battery life which isn’t perfect but still good for the price I believe I recommend getting the iPhone from here as I was..." Read more

    18 customers mention ‘Scratches’10 positive8 negative

    Customers are mixed about the scratches on the cellular phone. Some mention that it has no scratches, while others say that it is covered in scratches and has poor battery performance. Some customers also report that the screen is damaged and the speakers are damaged.

    "It came perfect for the price few scratches not really visible and I set it up and it came with 80% battery life which isn’t perfect but still good..." Read more

    "Sold as excellent condition my phone had scuffs on the back and only 87% battery available. Okay but wouldn’t say excellent." Read more

    "...for the battery life to be on 83% I mean look, the phone is great, no scratches, no charging issues, everything functions perfectly like a BRAND NEW..." Read more

    "Good price but battery health at 95% and lots of small scratches on phone which is very disappointing :..." Read more

    13 customers mention ‘Performance’8 positive5 negative

    Customers are mixed about the performance of the cellular phone. Some mention that it works well with no issues at all, while others say that it's faulty and nonfunctional.

    "Excellent condition and works beautifully, if I hadn’t known better I’d have thought it was new!" Read more

    "...There are numerous issues with the phone and it will not function as it should.Issues:..." Read more

    "...the phone is great, no scratches, no charging issues, everything functions perfectly like a BRAND NEW phone, however I don’t like how the battery..." Read more

    "Just received my iPhone 11 pro max and it is working well with no issues at all. The body of the phone is also in excellent condition...." Read more

    9 customers mention ‘Screen’0 positive9 negative

    Customers are dissatisfied with the screen of the cellular phone. They mention that it is faulty, incorrect, and not genuine or Apple approved. They also say that the screen glitches constantly, and that the phone arrived with the wrong screen fitted. Customers also report that the keyboard glitched every time they type.

    "...BatteryBattery part not recognised as genuineScreenScreen not recognised as genuine..." Read more

    "...However the screen is not genuine or apple approved and is quite obvious...." Read more

    "...But upon boot up there was a warning that a non standard screen had been fitted...." Read more

    "...IPhone arrived in great physical condition however the keyboard glitches every time you type...." Read more

    Excellent service. Phone as new condition. No negatives.
    5 Stars
    Excellent service. Phone as new condition. No negatives.
    Excellent phone. Still got 97% battery and not a mark on it. Came in a plain box but that’s not a problem with plug. Lead and ear phones. Very well packed. Well done guys. Next day tracked delivery within an hour time slot. Everything works perfectly.
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    Top reviews from United Kingdom

    Carl
    5.0 out of 5 stars Very happy
    Reviewed in the United Kingdom on 16 March 2024
    Size Name: 64 GBColour: Space GreyVerified Purchase
    Reall happy with my iPhone! And glad I chose this smelly. I had a bad experience with another seller, and received a faulty iPhone, so i wasn’t sure I wanted a phone from Amazon at all. However I am so glad I ordered from this seller. The phone came nicely packaged and phone was like a brand new one. All in immaculate condition with a high battery level. Great item and price!! Thank you
    Helpful
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    Kevin D.
    5.0 out of 5 stars Pretty close to a new iphone!
    Reviewed in the United Kingdom on 2 October 2023
    Size Name: 64 GBColour: Space GreyVerified Purchase
    Excellent condition and works beautifully, if I hadn’t known better I’d have thought it was new!
    2 people found this helpful
    Helpful
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    George W.
    4.0 out of 5 stars Good but not Great
    Reviewed in the United Kingdom on 26 February 2024
    Size Name: 64 GBColour: Space GreyVerified Purchase
    The phone itself was in amazing condition and the battery health was also above reasonable. The only problem I had was with the speaker which was quite muffled and distorted but I’m getting this issue fixed anyway. 8/10 So would (kind of) recommend
    Helpful
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    ANTHONY J PARR
    5.0 out of 5 stars Quality & Value
    Reviewed in the United Kingdom on 20 March 2024
    Size Name: 64 GBColour: Space GreyVerified Purchase
    The iPhone was exactly as described and arrived early
    Helpful
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    Wayne
    1.0 out of 5 stars Faulty iPhone
    Reviewed in the United Kingdom on 28 October 2023
    Size Name: 64 GBColour: Space GreyVerified Purchase
    I ordered the iPhone 11 Pro Max and have received it today.
    There are numerous issues with the phone and it will not function as it should.

    Issues:
    Charging, the phone was placed on charge and after 3 hours had only gained 2% additional charge starting at 41% taken of charge after 3 hours at 43%
    Charger and cable suppled in the box was used
    The charger was too hot to touch as was the USB end of the cable and had to be left to cool before unplugging completely
    The back of the phone was extremely hot
    My old iPhone 11 was on charge side by side (for data transfer) and charger, cable and iPhone were all cool to the touch my phone went from 61% to fully charged in under an hour without any excessive heat build up in the phone, cable or charger
    Front Camera Issue
    Unable to set up face recognition
    No screen image from front
    Unkown part stated not recognised as genuine
    Battery
    Battery part not recognised as genuine
    Screen
    Screen not recognised as genuine
    Would not transfer data from old phone
    Would not verify update to latest iOS due to not being connected to the internet even though it was
    Reset the phone three times and started data transfer but failure to set up properly each time
    Was able to partially set up manually which is when I discovered all the error messages in settings
    I have since attempted one more setup which failed.
    I have purchased in good faith a phone in "EXCELLENT" condition and the phone does not work as it should.
    I want to return the phone and have a fully working error free replacement sent out to me please.
    I have activated the warranty as instructed and attached copies of the order
    I have rang the contact number several times but no answer!
    4 people found this helpful
    Helpful
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    Tracey E.
    5.0 out of 5 stars Fantastic
    Reviewed in the United Kingdom on 23 February 2024
    Size Name: 64 GBColour: Space GreyVerified Purchase
    Love this great value for money
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    debbiecook
    5.0 out of 5 stars Fabulous condition, like new apart from battery life could have been better.
    Reviewed in the United Kingdom on 9 November 2021
    Size Name: 64 GBColour: Space GreyVerified Purchase
    Love this phone. Upgraded from an iPhone 6s Plus and the improvements are huge.
    Only one niggle being that the phone I received had the minimum acceptable battery life of 87% but I guess that’s why they are priced the way they are so always take that into account when you buy a return phone. Even I get 2 years battery life out if it I’ll be happy and still have a fab phone.
    18 people found this helpful
    Helpful
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    Sandra Wordsworth
    5.0 out of 5 stars New to me
    Reviewed in the United Kingdom on 18 December 2023
    Size Name: 64 GBColour: Space GreyVerified Purchase
    I have my first iPhone so I am starting to get used to it. It seems fine but there is lots to learn yet
    Helpful
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