Refurbished - Good
£159.99
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Apple iPhone XS Max, 64GB, Space Grey - (Renewed)

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Was: £179.75 Details

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Price: £159.99
You Save: £19.76 (11%)
This refurbished product is inspected, tested and cleaned in accordance with Amazon Renewed requirements to be fully functional. Premium and Excellent condition products will show no signs of cosmetic damage visible from 30 centimetres. Good condition products will show scratches barely visible from 30 centimetres away. Acceptable condition products will show scratches clearly visible from 30 centimetres away. Products sold by third-party sellers are covered by the voluntary 1-year Amazon Renewed Guarantee (see below). Products sold by Amazon are covered under statutory legal warranty by Amazon directly. Batteries, where present, will have a minimum capacity of 80% relative to new (90% for Premium condition products). The product will come with original or compatible generic accessories. Refurbished products are not guaranteed to be waterproof.
Brand Apple
Operating system Apple
RAM memory installed size 4 GB
Memory storage capacity 64 GB
Screen size 6.5 Inches
Resolution 1242 x 2688
Model name iPhone XS Max
Wireless carrier Unlocked for All Carriers
Cellular technology 4G
Connectivity technology Wi-Fi

About this item

  • 6.5-inch touchscreen display with a resolution of 1242 pixels by 2688 pixels at a PPI of 458 pixels per inch
  • Powered by Apple A12 Bionic processor
  • Dual 12-megapixel primary camera on the rear and a 7-megapixel front camera
  • 64/256/512GB of internal storage (expandable with iCloud)
  • Average Battery life: Endurance rating 79 hours.
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Customer reviews

4.4 out of 5 stars
4.4 out of 5
483 global ratings

Customers say

Customers like the appearance, marking, and scratching of the cellular phone. For example, they mention it looks brand new, has no scratches, and is very good value for money. Some are happy with battery life, and camera. That said, some complain about the performance.

AI-generated from the text of customer reviews

65 customers mention ‘Battery life’52 positive13 negative

Customers like the battery life of the cellular phone. They say it has a high quality battery that lasts longer than their last iPhone. Some customers also mention that the phone is in excellent condition and has 84 percent battery capacity.

"...The phone was in great condition, no marks on the screen or the glass, only very minor marks around one of the sides and corner, however not..." Read more

"Nov/2020 - Phone came in pretty good condition (marks on the photo are from dirty)...." Read more

"...as I can tell it is in excellent working order, was clean, has 84% battery capacity, front and back was clear of any scratches or marks like new,..." Read more

"...when it arrived: Visually perfect, not the smallest scratch, battery at 100% health. On a generic box, yes, but who cares!..." Read more

45 customers mention ‘Camera’38 positive7 negative

Customers like the camera of the cellular phone. They say it has a great quality and is in perfect working order. Some customers also mention that the phone works perfectly after setup and is a bargain. Overall, most are happy with their purchase and the prompt delivery.

"...delivery, phone as described, as far as I can tell it is in excellent working order, was clean, has 84% battery capacity, front and back was clear..." Read more

"...And what I have to say is: it is excellent.Everything works perfectly, the speakers, the cameras, the sensors, etc...." Read more

"...The battery health is showing as a 95% and so far it’s worked faultlessly...." Read more

"It has been a realtor decent mobile and has worked consistently without fault since I purchased it...." Read more

30 customers mention ‘Value’30 positive0 negative

Customers appreciate the value of the cellular phone. They say it's a great second-hand phone that's worth the money.

"Incredible value for money, you wouldn’t find such a high quality IPhone anywhere else’s for this type of money...." Read more

"great Value for money especially as I was someone who came from a 7+ in 2021 lol. This phone is much quicker and worth it...." Read more

"...Again great value for money and I highly recommend rather than wasting money on a brand new phone, you’re essentially paying for the box and a plug!" Read more

"very good value for money worth buying if you need a great second hand phone, it works just like how you’d want and expect it to just a couple..." Read more

27 customers mention ‘Scratching’19 positive8 negative

Customers like the scratching of the cellular phone. They say it has no scratches, and the screen looks perfect. Some mention that there is barely any physical damage to the exterior.

"...delighted to unbox this when it arrived: Visually perfect, not the smallest scratch, battery at 100% health...." Read more

"...Barely any physical damage to the exterior, only a tiny little scratch on the screen which is not visible at all when using normally, I only noticed..." Read more

"...The phone arrived when it should, no scratches or damage to any part of the phone and battery health at 97% - perfect!..." Read more

"...and back was clear of any scratches or marks like new, one long scratch down the side but only visible close up and is covered by a case anyway,..." Read more

23 customers mention ‘Appearance’23 positive0 negative

Customers are satisfied with the appearance of the cellular phone. They mention it looks as good as new, has a good clear screen, and is a great replacement phone.

"...I was delighted to unbox this when it arrived: Visually perfect, not the smallest scratch, battery at 100% health...." Read more

"...So beautiful is it that I’ve had to invest in a screen protector and case to keep it looking as good as new!..." Read more

"...It literally looks like brand new, not one scratch or a dent...." Read more

"...like new a few marks mostly round the charging plug but overall very nice phone, unfortunately the battery capacity condition is 80% meaning it’s at..." Read more

7 customers mention ‘Marking’7 positive0 negative

Customers are satisfied with the marking of the cellular phone. They mention that it looks brand new, has no scratches, or dents.

"...The phone was in great condition, no marks on the screen or the glass, only very minor marks around one of the sides and corner, however not..." Read more

"Ordered on Tuesday afternoon and delivered Thursday afternoon. Not a mark on it, looks brand new. Very satisfied...." Read more

"Cannot fault the quality of the phone, unmarked and better than expected! Excellent customer service, and super quick delivery too...." Read more

"...Device in perfect condition with no scratches, marks, dents - 94% battery health and excellent price." Read more

6 customers mention ‘Face recognition’3 positive3 negative

Customers have mixed opinions about the face recognition of the cellular phone. Some mention that it works brilliantly, while others say that it doesn't work at all.

"...only visible close up and is covered by a case anyway, facial recognition and camera works. Came with charger plug and wire. Very satisfied." Read more

"The face recognition works intermittently and it never fully recharged ...." Read more

"...The battery life is great and face recognition works brilliantly. Would definitely recommend" Read more

"...However the face recognition is awful half the time my face won’t be recognised when I’m trying to buy an app or log into banking or unlock my phone." Read more

10 customers mention ‘Performance’0 positive10 negative

Customers are dissatisfied with the performance of the cellular phone. They mention that it constantly turns itself off, the main speaker doesn't work, and the NFC sensor doesn''t function. The battery life is 90%, but it dies very fast.

"...later, I found what I thought was the only gotcha: the bottom speaker did not work, and sometimes made a hissing noise...." Read more

"First of all i have order excellent condition , 2ndly the NFC sensor is not working which means i am unable to make payments from my iphone, 3rly..." Read more

"...I don’t know why occasionally the phone turns off I’ve had this for almost a week Tuesday." Read more

"...of this phone is got stuck in a reboot mode and I am now unable to use tus device" Read more

Amazing Value!
5 Stars
Amazing Value!
I don’t ordinarily feel compelled to write reviews but here goes … to say I’m thrilled with my purchase is an understatement!I think it fair to say I was hesitant to purchase a renewed phone, I’ve only ever had new phones as my contracts have come to an end. However, I recently changed to a ‘sim only’ deal to save some money and typically a few months into the contract I managed to crack the screen on my iPhone 7. Having had this calamity befall me I decided maybe it was time to buy a phone and upgrade it at the same time.So there I was umming and ahhing about whether to go ahead and click the ‘Buy It Now’ button having seen a few alarming reviews but I decided to take the plunge.Well what can I say? The phone I received was so much better than I could ever have hoped for. There is literally not a mark on it, front or back, and I defy anyone to tell it’s not brand new. Delivery was amazingly quick and it came well packaged. In the box was the phone, an unused plug and a sim-card remover. Separately supplied was a new generic 1m Lightening Cable.The battery health is showing as a 95% and so far it’s worked faultlessly. It automatically transferred the files from my old phone and it’s not put a foot wrong. So beautiful is it that I’ve had to invest in a screen protector and case to keep it looking as good as new!If, like me, you’re undecided I would say just go for it, if your experience is as good as mine was you’ll not be disappointed.
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Top reviews from United Kingdom

Reviewed in the United Kingdom on 9 January 2022
The product arrived very quickly in the suppliers own packaging. The packaging came as would a normal Apple case, with charger and wire (no headset). The phone was in great condition, no marks on the screen or the glass, only very minor marks around one of the sides and corner, however not noticeable from the advertised 30cm distance. The battery life was over the advertised 80%, mine was at 89%, which is really good and will last a long time. I would buy this again from this supplier. Unfortunately I had to return the package a few days after as I realized I needed more storage. I will rate this product 8/10.
One person found this helpful
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Reviewed in the United Kingdom on 21 November 2020
Nov/2020 - Phone came in pretty good condition (marks on the photo are from dirty). Battery health is 93% which is good and the phone is performing pretty well.

Jul/2021 - even though the phone was in pretty good condition on arrival, when I started to use it, it presented an occasional fault: the screen would stop responding from time to time - specially when unlocking the phone. At first it did not bother me, it's a used phone after all. But it started getting more frequent, affecting my user experience. Also, white spots appeared on some points of the screen as well. So, I've decided to return the phone and go for a new, unused phone.

I would still recommend buying a renewed phone considering all the good reviews, I was just unlucky with the phone I got. It is like the display is dying and I don't want to take my chances. Additionally, I will keep the 5 stars. So far the return process has been smooth. Let's see how it goes with retuning my money tough.
Customer image
Ycd
5.0 out of 5 stars Review update---
Reviewed in the United Kingdom on 21 November 2020
Nov/2020 - Phone came in pretty good condition (marks on the photo are from dirty). Battery health is 93% which is good and the phone is performing pretty well.

Jul/2021 - even though the phone was in pretty good condition on arrival, when I started to use it, it presented an occasional fault: the screen would stop responding from time to time - specially when unlocking the phone. At first it did not bother me, it's a used phone after all. But it started getting more frequent, affecting my user experience. Also, white spots appeared on some points of the screen as well. So, I've decided to return the phone and go for a new, unused phone.

I would still recommend buying a renewed phone considering all the good reviews, I was just unlucky with the phone I got. It is like the display is dying and I don't want to take my chances. Additionally, I will keep the 5 stars. So far the return process has been smooth. Let's see how it goes with retuning my money tough.
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Customer image
8 people found this helpful
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Reviewed in the United Kingdom on 8 January 2022
Early days as it only arrived today, however Good quick delivery, phone as described, as far as I can tell it is in excellent working order, was clean, has 84% battery capacity, front and back was clear of any scratches or marks like new, one long scratch down the side but only visible close up and is covered by a case anyway, facial recognition and camera works. Came with charger plug and wire. Very satisfied.
Reviewed in the United Kingdom on 29 August 2020
The first device arrived with problems, and I returned it. Full review below.
I am now writing on the second device that arrived a couple of weeks later. And what I have to say is: it is excellent.
Everything works perfectly, the speakers, the cameras, the sensors, etc. Only sign of use is an extremely small dent on the bottom, close to the lighting port. It would already be virtually invisible, but as I always have a case on, it is effectively non-existent.

Highly recommend if you are willing to be acceptive that the first try may not be the one. Return it and try again!

=========== First order review:

I was delighted to unbox this when it arrived: Visually perfect, not the smallest scratch, battery at 100% health. On a generic box, yes, but who cares!
A few minutes later, I found what I thought was the only gotcha: the bottom speaker did not work, and sometimes made a hissing noise. I was concerned about that noise, as it could lead to incredibly awkward situations, but it went away and I can live with only one speaker.
However, after three weeks in, another issue surfaced: The primary camera is dead.
The front camera works, the telephoto camera works (though with an awful focus, probably Apple uses the primary sensor to compute the object's distance), but switching to the primary it's all black. Tried a reboot, no luck.
I never let it had even the smallest shock, and it was always inside a very good protective case.
That's an issue I cannot live with, I'm returning the item.
5 people found this helpful
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Reviewed in the United Kingdom on 23 June 2021
I don’t ordinarily feel compelled to write reviews but here goes … to say I’m thrilled with my purchase is an understatement!

I think it fair to say I was hesitant to purchase a renewed phone, I’ve only ever had new phones as my contracts have come to an end. However, I recently changed to a ‘sim only’ deal to save some money and typically a few months into the contract I managed to crack the screen on my iPhone 7. Having had this calamity befall me I decided maybe it was time to buy a phone and upgrade it at the same time.

So there I was umming and ahhing about whether to go ahead and click the ‘Buy It Now’ button having seen a few alarming reviews but I decided to take the plunge.

Well what can I say? The phone I received was so much better than I could ever have hoped for. There is literally not a mark on it, front or back, and I defy anyone to tell it’s not brand new. Delivery was amazingly quick and it came well packaged. In the box was the phone, an unused plug and a sim-card remover. Separately supplied was a new generic 1m Lightening Cable.

The battery health is showing as a 95% and so far it’s worked faultlessly. It automatically transferred the files from my old phone and it’s not put a foot wrong. So beautiful is it that I’ve had to invest in a screen protector and case to keep it looking as good as new!

If, like me, you’re undecided I would say just go for it, if your experience is as good as mine was you’ll not be disappointed.
Customer image
5.0 out of 5 stars Amazing Value!
Reviewed in the United Kingdom on 23 June 2021
I don’t ordinarily feel compelled to write reviews but here goes … to say I’m thrilled with my purchase is an understatement!

I think it fair to say I was hesitant to purchase a renewed phone, I’ve only ever had new phones as my contracts have come to an end. However, I recently changed to a ‘sim only’ deal to save some money and typically a few months into the contract I managed to crack the screen on my iPhone 7. Having had this calamity befall me I decided maybe it was time to buy a phone and upgrade it at the same time.

So there I was umming and ahhing about whether to go ahead and click the ‘Buy It Now’ button having seen a few alarming reviews but I decided to take the plunge.

Well what can I say? The phone I received was so much better than I could ever have hoped for. There is literally not a mark on it, front or back, and I defy anyone to tell it’s not brand new. Delivery was amazingly quick and it came well packaged. In the box was the phone, an unused plug and a sim-card remover. Separately supplied was a new generic 1m Lightening Cable.

The battery health is showing as a 95% and so far it’s worked faultlessly. It automatically transferred the files from my old phone and it’s not put a foot wrong. So beautiful is it that I’ve had to invest in a screen protector and case to keep it looking as good as new!

If, like me, you’re undecided I would say just go for it, if your experience is as good as mine was you’ll not be disappointed.
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3 people found this helpful
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Reviewed in the United Kingdom on 8 July 2021
Incredible value for money, you wouldn’t find such a high quality IPhone anywhere else’s for this type of money. Barely any physical damage to the exterior, only a tiny little scratch on the screen which is not visible at all when using normally, I only noticed it when I shon a torch over the screen before putting a screen protector on. Battery life was a little over 80% when I received my iPhone but works as new. What an absolute steal!!
Reviewed in the United Kingdom on 29 May 2024
First of all i have order excellent condition , 2ndly the NFC sensor is not working which means i am unable to make payments from my iphone, 3rly power button is also pressed all the time. The phone is only good interms of battery life and condition wise. Again i am not recommending this seller to anyone
Reviewed in the United Kingdom on 24 January 2024
Value for money fast delivery plus tracking was available perfect 👌 excellent condition highly recommend to buy of this seller !