Refurbished - Good
£174.99

Apple iPhone X, 64GB, Space Grey - (Renewed)

Sustainability features

This product has sustainability features recognised by trusted certifications.

Pre-owned

Products are inspected, cleaned and (if applicable) repaired to excellent functional standards. Buying Pre-owned extends a product's life, reducing e-waste and raw material extraction.

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Pre-Owned Certified: Electronics
Pre-Owned Certified: Electronics
Pre-Owned Certified: Electronics Pre-Owned Certified: Electronics

Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly programme that helps you discover and shop for more-sustainable products.

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Price: £174.99
This refurbished product is inspected, tested and cleaned in accordance with Amazon Renewed requirements to be fully functional. Premium and Excellent condition products will show no signs of cosmetic damage visible from 30 centimetres. Good condition products will show scratches barely visible from 30 centimetres away. Acceptable condition products will show scratches clearly visible from 30 centimetres away. Products sold by third-party sellers are covered by the voluntary 1-year Amazon Renewed Guarantee (see below). Products sold by Amazon are covered under statutory legal warranty by Amazon directly. Batteries, where present, will have a minimum capacity of 80% relative to new (90% for Premium condition products). The product will come with original or compatible generic accessories. Refurbished products are not guaranteed to be waterproof.
Learn about Amazon Renewed
Brand Apple
Operating system iOS
RAM memory installed size 3 GB
CPU model AMD A10
Memory storage capacity 64 GB
Screen size 5.8 Inches
Model name iPhone X
Wireless carrier Unlocked for All Carriers
Cellular technology 4G
Connectivity technology Wi-Fi

About this item

  • A Certified Refurbished product has been tested and certified to look and work like new. The product is backed by a minimum 1-year limited warranty, and may arrive in a generic brown or white box. The product ships with all relevant accessories excluding headphones, manual or SIM card. Accessories may be generic and not directly from the manufacturer.
  • Design and Display full screen
  • Face ID for unlocking and payments
  • Wireless charging multiple apple devices at the same time
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Customer reviews

4 out of 5 stars
4 out of 5
5,697 global ratings

Customers say

Customers like the quality and value of the cellular phone. For example, they say it's a good-quality phone and a premium device. That said, opinions are mixed on charging, scratches, face recognition, performance, and battery life.

AI-generated from the text of customer reviews

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QualityValueBattery lifePerformanceScratchesFace recognitionChargingDurability
585 customers mention ‘Quality’522 positive63 negative

Customers like the quality of the cellular phone. For example, they mention it's a good-quality phone, in excellent condition visually, and looks brand new. Some say the face ID works perfectly and the camera quality is great.

"Great phone and amazing service from seller!!!! Phone in immaculate condition and strive provided by seller was top class!!! Thanks" Read more

"Looks good as new when u receive it but after only 4 short weeks the battery starts to go down quickly ive been charging it now like 5 times a day..." Read more

"Phone came in good condition, no scratches that I can see. It came with 84% battery life which isn’t the greatest but it is a second hand phone." Read more

"...It arrived before lunch on Sunday morning. Looks to be in great condition with no scratches etc, was a good price...." Read more

162 customers mention ‘Value’162 positive0 negative

Customers are satisfied with the value of the iPhone X unlocked mobile phone. They mention that it is in perfect condition for a great price, and is worth the money.

"The phone was in brand new condition. Incredible value for money considering it has 256Gb memory too !..." Read more

"...thank you ....considering buying two more as they are really well priced ..." Read more

"...Looks to be in great condition with no scratches etc, was a good price...." Read more

"GOOD VALUE FOR MONEY" Read more

356 customers mention ‘Battery life’168 positive188 negative

Customers have mixed opinions about the battery life of the cellular phone. Some mention it's near perfect with 100% battery life, while others say that it keeps dying.

"...If I was to be critical it would be that the battery seems to drain quicker than expected...." Read more

"Phone came in good condition, no scratches that I can see. It came with 84% battery life which isn’t the greatest but it is a second hand phone." Read more

"...new when u receive it but after only 4 short weeks the battery starts to go down quickly ive been charging it now like 5 times a day it going down..." Read more

"Perfect condition with 100% battery life, very happy" Read more

285 customers mention ‘Performance’172 positive113 negative

Customers have mixed opinions about the performance of the cellular phone. Some mention that it appears to be working well, while others say that it sometimes wouldn't work at all, the camera doesn't function, and the virtual keyboard was not functioning properly. Some customers also say that the phone initially doesn' t power on and that they are disappointed and frustrated.

"...early .. very pleased with iPhone ... no scratches no marks ... works perfectly well .. came with charging lead and plug , wee pin thing to open sim..." Read more

"...However the phone does not work as it should, the battery overheats..." Read more

"...The face recognition is new to me but it works just great regardless of whether I have glasses on or not, and even with a towel on my wet hair!..." Read more

"It's good and works well" Read more

194 customers mention ‘Scratches’122 positive72 negative

Customers are mixed about the scratches on the cellular phone. Some mention that it looks like new and has no scratches, while others say that it has a few scratches around the sides and a tiny scuff on the bottom left corner.

"...packed ...arrived 3 days early .. very pleased with iPhone ... no scratches no marks ... works perfectly well .. came with charging lead and plug ,..." Read more

"...It came with cosmetic damage which at first I thought to be serious but had this double checked and it was just cosmetic which I could live with as..." Read more

"Phone came in good condition, no scratches that I can see. It came with 84% battery life which isn’t the greatest but it is a second hand phone." Read more

"...Looks to be in great condition with no scratches etc, was a good price...." Read more

60 customers mention ‘Face recognition’21 positive39 negative

Customers are mixed about the face recognition on the cellular phone. Some mention that it works like magic, the facial recognition software is much better than their previous iPhone, and the touch screen is excellent. However, others say that it rarely worked, stopped working after only a few months, and has a problem with Face ID.

"...Facial recognition does not work and hasn't worked for majority of the time I've had the phone...." Read more

"...to-edge Super Retina display offers stunning visuals, while Face ID provides convenient and secure access...." Read more

"...down the line and the dirt has built up so much that face id is no longer reliable to use...." Read more

"...excellent condition but arrived with a sticker on the back saying 'Faulty Face ID' I though OK, maybe it's been fixed and the sticker not..." Read more

56 customers mention ‘Charging’21 positive35 negative

Customers are mixed about the charging of the cellular phone. Some mention that it comes with a charger, charging lead, and plug. However, others say that the phone didn't charge, the charger was faulty, and the battery started to only charge to 60%.

"...the phone has had this issue: after the battery runs out the phone does not charge...." Read more

"...no scratches no marks ... works perfectly well .. came with charging lead and plug , wee pin thing to open sim card drawer... even got a free..." Read more

"...amazon for some of our customers and we always seem to have issues with the quality. Every batch has some type of issue...." Read more

"...It struggles to charge past 84% and only last about an hour I used once or twice...." Read more

80 customers mention ‘Durability’9 positive71 negative

Customers are dissatisfied with the durability of the cellular phone. They mention that it has broken now for the third time, completely crashed, and started glitching. Some say that the phone came damaged and that the screen was cracked.

"...In fact it regularly freezes, runs very very slow and has weird glitches eg when I’m composing a message or a post, it suddenly starts deleting it..." Read more

"...yesterday (onto carpet, with case and screen protector on) and my screen broke, I took it to a repair shop and surely enough they told me I should..." Read more

"after having the phone for over a month it broke I returned the phone be told I could not have a refund!but they would repair the phone and send it..." Read more

"...we were sent a defective phone - as you can see in the video it glitches and randomly goes into apps without anyone touching it...." Read more

Excellent
5 Stars
Excellent
Delivery was super fast ..well packed ...arrived 3 days early .. very pleased with iPhone ... no scratches no marks ... works perfectly well .. came with charging lead and plug , wee pin thing to open sim card drawer... even got a free screen protector... thank you ....considering buying two more as they are really well priced ...
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Top reviews from United Kingdom

Amazon Customer
5.0 out of 5 stars Fantastic seller!!!!
Reviewed in the United Kingdom on 3 July 2024
Colour: SilverSize Name: 64GBVerified Purchase
Great phone and amazing service from seller!!!! Phone in immaculate condition and strive provided by seller was top class!!! Thanks
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Zach Steer
5.0 out of 5 stars brilliant quality, like new.
Reviewed in the United Kingdom on 16 February 2021
Colour: SilverSize Name: 64GBVerified Purchase
Great buy!! i went for the X because my 7 was going rapidly downhill, no home button function and no touch ID- i went for a refurbished phone because funds have been tight. for such a low price i was honestly expecting a pretty beat up phone but that was absolutely not the case! the biggest flaws i can see are a couple scratches around the sides of the phone, what you would get from a few months of general use. battery life is 85% which isn’t ideal but again, for a refurbished phone this is no issue for me. face ID works perfectly, the camera quality is great and i’m having no issues with the touch screen!

the phone came in a bag, within which was a cardboard box, the phone was very well protected in bubble wrap. additionally, they sent my a charging block and cable- granted they are not apple’s brand but both work perfectly well, nothing to turn your nose at!

overall, if you’re looking for a like new phone but have less cash, this is ABSOLUTELY the way to go.
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primocat
1.0 out of 5 stars Sub Par - scared it will explode or lock me out permanently. Customer Service is very Poor!
Reviewed in the United Kingdom on 5 July 2023
Colour: Space GreySize Name: 256GBVerified Purchase
I’ve had this phone now for 10 months. It came very new looking but the battery life was sub-optimal and considerably below what was advertised as the guaranteed minimum. I contacted the seller and despite there apparently being a Amazon guarantee on the item, the seller told me that as I was outside of the 30 day usual limit (only just btw), I was not eligible for a refund. The most they could do was get me to send back the phone and they would ‘take a look at it’. This would leave me without any phone for probably somewhere in the region of 10-14 days, possibly longer because of the postal strikes. They refused to send me out a temporary phone so that I had something to use and to put my phone stuff onto it.

Since then, (that was end of last year), the phone has got steadily worse. It runs very hot, so much so that I cannot use it at the same time as charging it for fear it might explode. Also, I am scared to charge it for long periods because of the heat, and so charge it in bursts to keep the heat levels safe. I can’t use the torch function for any length of time because it gets really hot and starts freezing. In fact it regularly freezes, runs very very slow and has weird glitches eg when I’m composing a message or a post, it suddenly starts deleting it and can’t be stopped. The freezing thing is a daily event.

Recently it has started doing something really funky and seriously worrying; it goes into ‘unavailable’ mode. This is a random thing and not in any way related to putting in the wrong passcode. I’m actually at the point that I am terrified that at some point it will permanently lock me out! Today it locked me out for 1 hour - this was not as a result of any wrongly inputted passcode, just purely random. When I read up about this, should I get locked out permanently, the only way to remedy it is to wipe the phone and lose all data - so be really aware of this issue and back up regularly!

This is all awful and not at all what should be expected from a phone that was touted as ‘renewed’. I was especially annoyed by all this because Amazon’s guarantee seems somewhat flimsy if you actually need to use it.

Bad customer service!!!!!
46 people found this helpful
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Silence, Earthling!
5.0 out of 5 stars Still doing well in 2024
Reviewed in the United Kingdom on 11 May 2024
Colour: Space GreySize Name: 256GBVerified Purchase
The Apple iPhone X in Space Grey is a true masterpiece! With its sleek design, impressive 256GB storage capacity, and advanced features, it's a top-tier smartphone choice. The edge-to-edge Super Retina display offers stunning visuals, while Face ID provides convenient and secure access. Its powerful performance ensures smooth multitasking, gaming, and media consumption. Overall, the iPhone X is a premium device that delivers on both style and substance, making it a must-have for tech enthusiasts.
2 people found this helpful
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Nicola
4.0 out of 5 stars Super fast delivery
Reviewed in the United Kingdom on 27 May 2024
Colour: Space GreySize Name: 64GBVerified Purchase
Ordered Saturday morning, estimated delivery Wednesday 29th. It arrived before lunch on Sunday morning. Looks to be in great condition with no scratches etc, was a good price. Only real qualm I have is the battery health is on 81% but for the price it’ll do for now.
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Anonymous
5.0 out of 5 stars Good as new
Reviewed in the United Kingdom on 15 April 2024
Colour: Space GreySize Name: 256GBVerified Purchase
Not sure what to expect from a second-hand phone but it is as good as new. I was also concerned about setting it up as I no longer have access to the email address associated with that account but it couldn't have been simpler, just hold it beside my old phone, wait a few minutes and that it was it completely set up. The face recognition is new to me but it works just great regardless of whether I have glasses on or not, and even with a towel on my wet hair! I do miss the home button as a means of switching between apps, choosing to leave some running in the background or not, but that's a very minor quibble, I'm very happy indeed. Second-hand is the way for me from now on!
2 people found this helpful
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Tina
5.0 out of 5 stars Great phone!
Reviewed in the United Kingdom on 4 July 2024
Colour: Space GreySize Name: 64GBVerified Purchase
Came on time. Well packaged. Great phone. I highly recommend this seller.
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Kate Duffy
3.0 out of 5 stars Avoid Seller.
Reviewed in the United Kingdom on 4 June 2024
Colour: Space GreySize Name: 64GBVerified Purchase
I have used Amazon refurbished for three phones. The first two were the same quality rating as this order, the first phone is still going strong, the second due to me sadly died. The second was an iPhone X, which was almost like new, perfect and the reason why I chose another iPhone X to replace was I liked the phone, system, etc and as a phone it's a great one. However the seller had the current phone I use down as one of the best ratings. It came with cosmetic damage which at first I thought to be serious but had this double checked and it was just cosmetic which I could live with as the phone is refurbished. However the phone does not work as it should, the battery overheats (the old one after two years and a literally almost dead battery did that but not at the beginning when it was still in excellent condition), I have trouble making outgoing calls and taking incoming calls which has been very bad when having to receive calls from the hospital (it was so bad on one occasion I had to call the hospital from landline because after three attempts the nurse couldn't give me important test results). Quite frankly the seller misled the consumer and the product was advertised wrongly on rating. Be careful of seller.
One person found this helpful
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Top reviews from other countries

Translate all reviews to English
le téléphone ne s est jamais allumer et le vendeur refuse de me rembourser
1.0 out of 5 stars iphone x
Reviewed in France on 21 June 2024
Verified Purchase
ne c est jamais allumer le vendeur refuse de me rembourser à fuir
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Axel Guski
5.0 out of 5 stars alles prima Ware ok gerne wieder
Reviewed in Germany on 6 October 2023
Colour: Space GreySize Name: 64GBVerified Purchase
alles prima Ware ok gerne wieder
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Cedric Viola
1.0 out of 5 stars I phone x gereviseerd
Reviewed in Belgium on 19 September 2023
Colour: SilverSize Name: 256GBVerified Purchase
Deze iphone zou ik niet aanraden hij is trager dan een budjet samsung telefoon. En zeer fragile na 1 week was het glas aan de achterkant al gebroken van een zeer kleine val.
Er kwamen ook blinde vlekken op het scherm zowel rode vlekken als zwarte vlekken. Het internet houd hij niet goed aan ten opzichte van andere telefoons. Niet kopen zou ik zeggen!
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Clarence
5.0 out of 5 stars Absolut neuwertig, Top
Reviewed in Germany on 26 June 2023
Colour: Space GreySize Name: 256GBVerified Purchase
Das gelieferte Handy hatte im Prinzip keine Gebrauchsspuren, funktionierte einwandfrei, hatte ein original Display und die Akku-Diagnose von 100%. Das war ein guter Deal, so muss das sein :)
3 people found this helpful
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Biagio82
5.0 out of 5 stars Utile
Reviewed in Italy on 3 April 2023
Colour: Space GreySize Name: 64GBVerified Purchase
Il telefono è pari al nuovo, per il momento tutto ok, non presenta alcun tipo di usura, contento dell'acquisto e della affidabilità di Amazon, che controlla accuratamente i prodotti prima di rimetterli in vendita.
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