Refurbished - Good
£189.99
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Apple iPhone 11, 64GB, Black - (Renewed)

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Pre-Owned Certified: Electronics
Pre-Owned Certified: Electronics Pre-Owned Certified: Electronics

Pre-owned Certified products are inspected, cleaned and (if applicable) repaired to excellent functional standards. By purchasing Pre-owned Certified rather than new, customers can extend the life of the product, reduce electronic waste, and reduce the extraction of raw materials. These products are backed by the Amazon Renewed Guarantee. Pre-owned Certified is part of the Climate Pledge Friendly programme that helps you discover and shop for more-sustainable products.

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Price: £189.99
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This refurbished product is inspected, tested and cleaned in accordance with Amazon Renewed requirements to be fully functional. Premium and Excellent condition products will show no signs of cosmetic damage visible from 30 centimetres. Good condition products will show scratches barely visible from 30 centimetres away. Acceptable condition products will show scratches clearly visible from 30 centimetres away. Products sold by third-party sellers are covered by the voluntary 1-year Amazon Renewed Guarantee (see below). Products sold by Amazon are covered under statutory legal warranty by Amazon directly. Batteries, where present, will have a minimum capacity of 80% relative to new (90% for Premium condition products). The product will come with original or compatible generic accessories. Refurbished products are not guaranteed to be waterproof.
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Brand Apple
Operating system iOS
RAM memory installed size 64 GB
CPU model A Series A13
Memory storage capacity 64 GB
Screen size 6.1 Inches
Model name iPhone 11
Wireless carrier Unlocked for All Carriers
Cellular technology 2G
Connectivity technology Bluetooth, Wi-Fi, USB

About this item

  • 6.1-inch Liquid Retina HD LCD display
  • Water and dust resistant (2 metres for up to 30 minutes, IP68)
  • Dual-camera system with 12MP Ultra Wide and Wide cameras; Night mode, Portrait mode, and 4K video up to 60fps
  • 12MP TrueDepth front camera with Portrait mode, 4K video, and Slo-Mo
  • Face ID for secure authentication and Apple Pay
  • A13 Bionic chip with third-generation Neural Engine
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Frequently bought together

Apple iPhone 11, 64GB, Black - (Renewed)
£189.99
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Sent from and sold by Ultimo Electronics.
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NTG Designed for iPhone 11 Case, Heavy-Duty Tough Rugged Lightweight Slim Shockproof Protective Case for iPhone 11 6.1 Inch,
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Sold by MuXiaoJun Store and sent from Amazon Fulfillment.
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Customer reviews

4.3 out of 5 stars
4.3 out of 5
3,416 global ratings

Customers say

Customers like the value and quality of the cellular phone. They mention that it's an excellent value for money and that it arrived in perfect condition. That said, some complain about charging issues and have mixed opinions on scratch resistance, performance, cleanliness, and battery life.

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QualityValueEase of usePerformanceScratch resistanceBattery lifeCleanlinessCharging
141 customers mention ‘Quality’123 positive18 negative

Customers like the quality of the cellular phone. They say it's a great phone in excellent condition.

"Arrived in first class condition, it looked like new, no scratches or blemishes...." Read more

"...He loved it very much. The phone looks very new. The battery life is excellent and the quality seems very premium...." Read more

"...So far a great upgrade for him. Glass screen protector was a nice touch also. Great seller!" Read more

"The quality of the iPhone was better than expected, no visible marks or scratches. Works fine and all good so far." Read more

71 customers mention ‘Value’65 positive6 negative

Customers are satisfied with the value of the cellular phone. They mention it's excellent value for money, looks good, and is easy to manage.

"...I cannot find anything to complain about.Well worth the money. Very happy!" Read more

"...Good value" Read more

"Good price and item was in good condition as promised" Read more

"Good phone for good price feels like it’s brand new" Read more

7 customers mention ‘Ease of use’7 positive0 negative

Customers find the cellular phone easy to set up and use. They say it arrived on time and set itself up perfectly.

"...Easy to set up, virtually automatic transfer from my old iPhone.I cannot find anything to complain about.Well worth the money. Very happy!" Read more

"Easy to order brilliant product" Read more

"...Arrived next day (signed for). Phone is in pristine condition, set up was easy and no problems whatsoever...." Read more

"...decently packaged, close inspection showed excellent order, doddle to setup and battery charged quickly and holding close to max in no time - very..." Read more

57 customers mention ‘Performance’36 positive21 negative

Customers are mixed about the performance of the cellular phone. Some mention that it works brilliantly and is the best phone purchase they have ever made, while others say that it hasn't worked since they opened it, the screen kept flickering on and off, and the GPS doesn't always work.

"...The phone works perfectly and included with the phone was a screen protector, new (3rd party) charger and cable plus a personal note from the..." Read more

"...almost flat without much over use so again i gave him my cable but it didnt work, i unplugged it, turned it over, plugged it back in but nothing...." Read more

"...Works fine and all good so far." Read more

"Phone looks new and in good working order but battery runs out really fast" Read more

54 customers mention ‘Scratch resistance’20 positive34 negative

Customers are mixed about the scratch resistance of the cellular phone. Some mention it's perfect with no marks or blemishes on the screen or back, while others say it has a few scratches on the display and back camera square. Some customers also mention that the phone came with scratches and dirt that can't be removed.

"It’s got a good few scuffs even tho I purchased the “excellent” condition one,it’s for my dad who isn’t..." Read more

"The quality of the iPhone was better than expected, no visible marks or scratches. Works fine and all good so far." Read more

"...and battery health is 85% which is good, however the edges are rather beat up and would say this is a slightly less than “good” phone but get a case..." Read more

"...the phone not an issues as case covers it and also had a scratch on the back camera square ( not over the lenses ) yet again not an issue as case..." Read more

51 customers mention ‘Battery life’32 positive19 negative

Customers are mixed about the battery life of the cellular phone. Some mention that they are pleased with the purchase, while others say that the battery is poor.

"...He loved it very much. The phone looks very new. The battery life is excellent and the quality seems very premium...." Read more

"Phone looks new and in good working order but battery runs out really fast" Read more

"...Phone doesn’t have a mark on it, battery is 89% which is perfectly acceptable. So far a great upgrade for him...." Read more

"Screen and back has no scratches and battery health is 85% which is good, however the edges are rather beat up and would say this is a slightly less..." Read more

9 customers mention ‘Cleanliness’5 positive4 negative

Customers are mixed about the cleanliness of the cellular phone. Some mention that it's very clean and immaculate, while others say that it arrived dirty with scratches and a lot of dust.

"...It is superb and fantastic product.Very clean like new iPhone.Thank you so much .Keep up with your quality service👌..." Read more

"...quality apart from a few very minor scratches on the bottom and not being that clean, had a lot of dust and was in an open Jiffy bag inside a..." Read more

"Phone arrived on time and was immaculate!!..." Read more

"...the screen and the battery and non OEM and it’s proving impossible to wipe the phone back to factory settings. I can see this getting messy" Read more

10 customers mention ‘Charging’0 positive10 negative

Customers are dissatisfied with the charging of the cellular phone. They mention that it does not charge, the charger does not work, and the battery charge is very low. Some say that the phone takes a while to power on and that the battery turns off when not on charge.

"...He has tried to charge it but the charger wouldnt work, i assumed theyd sent a faulty charging cable so although slightly miffed, we have literally..." Read more

"...After transferring files from old phone I noticed the battery charge was very low so plugged it for a recharge. NOTHING happened, no charge...." Read more

"The battery is terrible it turns off when not on charge so I have to go buy a new battery for it tomorrow" Read more

"Phone does not charger and it will not allow me to log on to restore back to factory settings. Waste of money" Read more

Good as new
5 Stars
Good as new
I bought this phone twice and I highly recommend it. Good as new
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Top reviews from United Kingdom

Kevin Robinson
5.0 out of 5 stars Brilliant.
Reviewed in the United Kingdom on 13 June 2024
Verified Purchase
Arrived in first class condition, it looked like new, no scratches or blemishes.
Easy to set up, virtually automatic transfer from my old iPhone.
I cannot find anything to complain about.
Well worth the money. Very happy!
One person found this helpful
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Amazon Customer
5.0 out of 5 stars Excellent phone
Reviewed in the United Kingdom on 28 June 2024
Verified Purchase
I bought this phone for my 15 year old son’s birthday. He loved it very much. The phone looks very new. The battery life is excellent and the quality seems very premium. My son said it’s his best birthday gift ever.
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Christine
4.0 out of 5 stars Good condition. As expected
Reviewed in the United Kingdom on 20 June 2024
Verified Purchase
For my husband who is not especially techie but we managed to set up facial recognition etc. Good value
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Craig
5.0 out of 5 stars Fantastic service
Reviewed in the United Kingdom on 30 June 2024
Verified Purchase
I ordered a refurbished / 2nd hand iPhone 11 from this seller for a family member. It stated excellent condition but I have been burned by this type of seller before so was sceptical as to what would arrive. I’m delighted to say not only did it arrive promptly, it was very well packed inside 2 boxes and it arrived in excellent condition, exactly as described. The phone works perfectly and included with the phone was a screen protector, new (3rd party) charger and cable plus a personal note from the seller.

Fantastic service, highly recommended!
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Kindle Customer
1.0 out of 5 stars Shocking
Reviewed in the United Kingdom on 6 February 2024
Verified Purchase
I bought this for my sons 18th, ive always used amazons refurbished phones if they are excellent quality and never, ever had a problem, until today. He has tried to charge it but the charger wouldnt work, i assumed theyd sent a faulty charging cable so although slightly miffed, we have literally a dozen iphone cables as we all have 1phones 10 and above. So i gave him my cable and it worked straight away, however by tea time ghe battery was almost flat without much over use so again i gave him my cable but it didnt work, i unplugged it, turned it over, plugged it back in but nothing. I immediately plugged it in my iphone 11 and it started charging straight away. I gave him the cable back and asked him to try it again but again nothing, it wouldnt charge. So i gave him his dads charger and it charged straight away, i was starting to get a bit worried and within seconds it stopped charging, we unplugged it, turned it around again, plugged it back in and again it started charging but then immediately stopped. I gave him my other sons working charger but that did nothing so i gave him my daughters and that starting charging. We checked back half an hr later and again it had stopped charging. These are all perfectly good and working charging cables but they will not work with this phone or only work for a short amount of time. If this is the trouble we are having on day 1, i dread to think what itll b like weeks down the line so i thought instead of dreading the hassle i know we’re going to have weeks or months down the line, ill just send it back. So i am very disappointed with this phone but even more so when i realised i have to pay to send it back myself. I havent sent many items back to amazon but whenever i have, its never cost me a penny. I name the post office where i want to send it from and i dont even need to print my own labels, they do everything and its free so for this to actually charge me returning a faulty item right from the very first day has miffed me no end. In fact im more than miffed im really angry. It was sold through a seller but it came through prime so im going to email someone from amazon and see what they do as i shouldnt have to pay to send something back thats arrived faulty through prime.
I will update when i get a refund and let you know if that was as easy as it should be because i have a feeling this is going to be a nightmare.
15 people found this helpful
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Ron B.
5.0 out of 5 stars Good as new and a reasonable price
Reviewed in the United Kingdom on 19 June 2024
Verified Purchase
Nothing much to say, it’s fine and in an as new condition.
One person found this helpful
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Amazon Customer
5.0 out of 5 stars Perfect condition
Reviewed in the United Kingdom on 28 May 2024
Verified Purchase
Purchased an iPhone 11 for my dad who needed something more reliable. Phone doesn’t have a mark on it, battery is 89% which is perfectly acceptable. So far a great upgrade for him. Glass screen protector was a nice touch also. Great seller!
One person found this helpful
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Trevor
5.0 out of 5 stars Good as new
Reviewed in the United Kingdom on 28 May 2024
Verified Purchase
The quality of the iPhone was better than expected, no visible marks or scratches. Works fine and all good so far.
One person found this helpful
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Top reviews from other countries

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Mima 77
5.0 out of 5 stars Iphone 11 reconditionné
Reviewed in France on 26 June 2024
Verified Purchase
Magnifique iphone vraiment neuf acheté reconditionné en excellent état vendeur très aimable et réactif je suis très contente de mon achat je recommande
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Mima 77
5.0 out of 5 stars Iphone 11 reconditionné
Reviewed in France on 26 June 2024
Magnifique iphone vraiment neuf acheté reconditionné en excellent état vendeur très aimable et réactif je suis très contente de mon achat je recommande
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Pappabärt
5.0 out of 5 stars allt enligt beskrivning
Reviewed in Sweden on 4 June 2024
Verified Purchase
Skicka och batterihälsa stämde överens med beskrivningen, snabb leverans och bra förpackat
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Lara
1.0 out of 5 stars n'acheter surtout pas
Reviewed in Belgium on 27 May 2024
Verified Purchase
Cela fait 1 et demi que je l'ai et voila qu'il ne fonctionne plus l'écran ne s'allume plus plus d'image rien je suis très déçue j'ai entamer une demande de retours malgré les 30 jours passer pour pouvoir un autres ou tout simplement me rembourser car décrit comme neuf mais reçu avec des coup sur les coin de l'iPhone
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Pauly Melvin Wulff
5.0 out of 5 stars AMAZING!
Reviewed in the Netherlands on 10 April 2024
Verified Purchase
Fijne iPhone en goede kwaliteit en prijsverhouding. Ik beveel deze verkoper zeker aan! 5*****
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Pauly Melvin Wulff
5.0 out of 5 stars AMAZING!
Reviewed in the Netherlands on 10 April 2024
Fijne iPhone en goede kwaliteit en prijsverhouding. Ik beveel deze verkoper zeker aan! 5*****
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Africa
5.0 out of 5 stars EN PERFECTAS CONDICIONES
Reviewed in Spain on 3 February 2024
Verified Purchase
The media could not be loaded.
 El teléfono me llegó en 1 día, todo perfecto, la batería al 96% que era lo que más me preocupaba. No tenía rallones, venía impoluto, como recién comprado. Venía con su cargador y el cable. Lo volvería a comprar.
Tanto el face id, micrófono, cámara, altavoces etc, venían perfectos sin ningún fallo.
3 people found this helpful
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