Top critical review
3.0 out of 5 starsMagnet affects 5x telephoto lens
Reviewed in Canada on April 7, 2024
Edit: Since having issues with this case, ESR customer support has been phenomenal! They promptly reached out to me, sent me a replacement case, and even went way out of their way to fix my situation. Very impressive customer care!!! Thank you!
Unfortunately, my original review below still stands as fact: The magsafe magnet affects the 5x telephoto lens such that it often cannot focus.
Original review:
I love this case's design and feel! The kickstand is sturdy, and useful, and the magnet is strong. But maybe too strong!
Be warned that this case may affect the focus on your 5x telephoto lens! I could have sworn that I had a problem with my camera from factory, and I even went to Samsung to complain about it, but they found no problems. So, I swapped out this case for another one for a couple weeks, and I had no more issues, this case's MagSafe magnet pulls on the focusing bits of the 5x lens and prevents it from working properly.
Unfortunately, I cannot use this case anymore, since I can't take all the pictures I'd like to. It's a real shame. But other ESR products work well, and their support department gets an A+ from me!