Top positive review
5.0 out of 5 starsGood camera for video clips and checking on my dogs; excellent customer support
Reviewed in Canada on March 4, 2024
This is a high quality camera to check on pets, monitor your home while away, and record video clips.
I'm really happy with this security camera. I got it to record video clips of my dog using his talking buttons. It can be hard to predict when he is going to press the buttons, so I rarely have my phone ready to record. I have missed some funny conversations and wished I could capture them on video, so I wanted to get a camera that would activate when my dog approaches the buttons. This camera works great for this. The picture quality is great and audio is clear. Night vision works well for viewing in the dark.
It was important to me to find a camera that would record video clips that are easy to find and download. The Mubview app is easy to navigate. I can access video clips through the "messages" section where the app shows alerts when motion is detected. Without an SD card, the app stores just images of each event, and with an SD card, a video clip is saved each time motion is detected. Clips can be viewed and downloaded directly to my phone via the app (this can be done remotely), or the SD card can be removed to view the files outside of the camera.
This camera also works well for checking in on my dogs. I can see and hear them live. Through the app, the camera can be turned side to side (360 degrees) or up and down (probably about 45 degrees). It is helpful to be able to reposition the camera remotely to look around the room. It is also possible to speak through the camera, and this has been very helpful for talking to my dogs (for example, to ask them to stop barking if they see something outside when I'm not there).
The app can be set to send alerts for motion and/or sound, but alerts can also be disabled to avoid unwanted notification messages. I turned off notifications so I do not receive alerts when the dogs move around.
After using the camera for just under a month, an issue suddenly occurred where the SD card would not click into place. I contacted Mubview via their website, and the company responded immediately to assist me. Kaia from the Mubview support team was very helpful, and after troubleshooting the issue, quickly arranged to send me a replacement camera which arrived in less than 2 days. The new camera works perfectly, and I am very pleased with the support I received. I highly recommend this camera and Mubview as a company.