Top critical review
2.0 out of 5 starsWiFi Stability Issues - Disconnecting A Lot
Reviewed in Canada on February 9, 2024
Just a warning to others that many customers are reporting WiFi problems with the tablets in the Tab S9 Series. WiFi will often not remain connected despite a strong connection, while other devices including other Samsung devices remain connected without issue.
It is unclear how widespread this problem is, or if it's hardware related or software related.
In my case, streaming video was impossible because of the constant dropped connections and buffering.
WiFi would show as connected, but connectivity would cease.
Then the WiFi symbol would show an exclamation point and say "connected without internet" before finally disconnecting completely. This happened many times an hour and made the tablet unusable.
Other customers are reporting the same problem in online forums with various Tab S9 models being affected.
If it's hardware, Samsung warranty service is terrible and unlikely to help.
If it's software, Samsung could offer a software update to correct it, but you would be gambling on Samsung recognizing the issue and fixing it in a timely manner, which is something they historically have not been good at.
Aside from that, it seemed like a decent tablet aside from the slightly underpowered CPU.
If you plan to run more than a few apps in the background at the same time, you will absolutely want to opt for the 8GB RAM version instead of the 6GB RAM version. The 8GB version will also have a longer usable lifespan as demands increase in the future, so is a better investment.
Despite having only dual speakers instead of quad like found on some other models (a deliberate slap in the face from Samsung), the sound was loud and clear.
The screen was bright and the fingerprint sensor worked as expected.
The S-Pen also worked as expected without any issues. It is not the same S-Pen as found on higher end models, but it has all the important functions most people will need.
But beware the potential WiFi problems if you purchase the Tab S9 FE.