Top critical review
1.0 out of 5 starsThe dumbest Wi-Fi I wasted time testing, can't understand why anyone would buy it!
Reviewed in Canada on July 12, 2022
Purchased it with high hopes that the latest and greatest 6E mesh will get my 250+ devices working better but this product falls short of any expectations.
It all started wrong with me trying to connect to what every router has - a web interface. Well, this one, does NOT even have one. You can enjoy your 42" monitor as much as you want but you can't even install the eero this way. You must purchase a phone and tap on the little screen like it's 1984.
OK, Android app had issues and kept spinning but the iOS one got the main eero installed. As always, went to look for the backup/restore settings to make sure I can work and get back to a stable config if things went wrong. Wow, there is NO backup!!! There is NO restore!
Added the other 2 points and reused one of my old SSID (2.4 one) and the corresponding password. NO, you cannot split 2.4G from 5-1, 5-2, etc. One single SSID and that's all. As dumb as it possibly can get.
Stadia gaming was the first test the kids wanted to perform. Strange, it was buffering and lagging worse than my old ASUS AiMesh setup which had mix of old AC1900 Dual Band routers and one AC5300 Tri-Band router. Went on the Activity tab to see which device is using how much bandwidth, how many connections it has and all the basics one would expect from a router. As unbelievable as it might sound, all you get is a STATIC screen, showing NO current activities by device, by protocol, by bandwidth, by anything - just Downloaded/Uploaded Data bars. Now I'm on day 3 of testing this junk and the bars are populated with basic info about the % of data used by a Profile or Devices during the past 2 days. Nothing current, nothing useful, nothing that'd help you see why Stadia stutters.
Right there I was ready to dump this and send it back but thought I'd give priority to the Stadia, play with the QoS settings, I should be able to make this work. Well, no one can make anything work. There's no QoS you can tweak. There isn't even an option to give one single device Priority so you can do OK on your Zoom presentation even if kid's games suffer for an hour.
The eero is in the package, going back to the folks who took all the shortcuts to make this anti-human product that does nothing useful for the average home user, forget about anything customizable.
If I didn't scare you enough, here's another set of bad news. You pay $1000 to WiFi and it starts asking you to pay for monthly subscriptions, even for super basic things like setting up DDNS. For god's sake, even the Bell Fibe modem gives you that! You want to be a responsible parent, you pay a subscription for Parental Controls. You want to block bad apps - you pay for that extra, too. You want to feel Secure - you guessed right - there's a subscription for that, too! And what do you get if you pay it? Another dumb set of charts that tells you eero blocked 4 threats. What did it block? Another black box that doesn't allow you to drill down and won't show you anything.
I am ready to go back to Asus, TP-Link, Netgear, Linksys, Ubiquiti, Synoglogy. I've setup many consumer-grade ones and NONE were as primitive as eero, none had fewer features, none performed worse, or had all those limitations.