Top critical review
3.0 out of 5 starsDiscrepancy in App Features
Reviewed in Canada on March 1, 2024
I recently purchased the Easy@Home 100 Ovulation & 20 Pregnancy Test Strips Kit, which includes ovulation test kits. While the product itself met my expectations in terms of quality and reliability, I was disappointed to discover a discrepancy in the features offered through the accompanying PREMOM App.
Upon purchasing the kit on Amazon, I learned that by downloading the PREMOM App, users can access additional features such as tracking ovulation cycles, monitoring fertility, charts, and reports. However, I was dismayed to find that these features were not available for free when using the app in conjunction with the Amazon-bought product. Instead, I was prompted to pay a premium fee to unlock these features.
In contrast, if you order the kit directly through the PREMOM App, these same features are provided at no additional cost. This inconsistency struck me as unjust and left me feeling disappointed in the overall experience.
While I appreciate the convenience and accuracy of the test strips included in the kit, I believe that customers should have access to all app features for free when purchasing the product, regardless of where it was bought. I hope that the company will address this discrepancy in the future to ensure a fair and consistent experience for all users.
Overall, the Easy@Home ovulation test strips kit itself is effective, but the discrepancy in app features detracts from the overall value proposition.