Top critical review
1.0 out of 5 starsWouldn't buy again, good customer service and battery life
Reviewed in Canada on May 4, 2023
So far this phone set up and performed well, transfered all data from my old Samsung with ease. Feels solid, the screen still feels like it could use some better protection.
Main two drawbacks from what I can tell so far, are the weight (429grams) and the cameras pretty bad. Screen quality is good and it performs similat to my note 9. I will update this review if there are any further issues, so far phones been really good.
Edit 1 May27 2023: this phones been perfect, until I started using apps and experiening crashes. The phone is far far less stable than most other phones, apps like Reddit are nearly unusable and for whatever reason (not that that's completely abnormal). When watching YouTube, if you so much as graze the sleep button on the side of the phone it wakes the YT UI with the play button stuck in the middle of the screen. Hard not to touch that button at all. Battery still lasting 5 days plus.
Edit June 7th 2023: phone battery life still holding up well, stability in some apps has improved or I have found ways around the issues. Still amazing for the price! Forgot to mention before, but so far it's been 50/50 whether I actually hear the person calling me or not. Usually I have to recall them for it to work, maybe it's my provider but... Last two phones were fine!
Edit June 19th: the customer service center has reached out to me to try and fix the issue I have been having with the fingerprint sensor issue... That pretty much ended in "we can't do anything about the fingerprint sensor issue, we know other people's are having the issue."
If you guys won't do anything, then I'll drop my review back down till you do! This is definitely a software fixable issue.
June 27th 2023: I have been having numerous issues with every single app in some small way. The speech to text is worse than any phone I have ever owned, and the camera is not only bad, but the software they have around actually focusing the image is complete garbage. You can actually watch it try and focus on something a couple feet away from you, and it'll become crystal clear for a second and then it just goes blurry again and gives up. It is hands down the worst system I have had the displeasure of using since buying my first ever phone.
After a few months the phone barely functions, even getting the lock screen to show me a key pad to put in my password is difficult at time. Garbage phones, avoid avoid avoid.