Top critical review
3.0 out of 5 starsI knocked down value because a day after I bought it, it went on sale for 5$less same seller
Reviewed in Canada on March 27, 2024
I attempted to contact Amazon for a credit. They said it was against company policy, and I have to return it and order it on sale price, but as a bonus they would send me a return label free of charge - I am Amazon Prime, those are always free of charge. They at least could have offered a $5 credit on my account.
I could have asked for the return label sent it back and waited for another one, but I just got a new computer, I want everything to work right from the beginning. My Surge protectors I own are at least min of 10-12 years old. So having a new one makes much more sense. If I did what Amazon told me was their policy, would they have reimbursed me for all my computer equipment if I happened to have a power surge while waiting for the new lower priced surge protector? When all they had to do was offer me a credit? Not impressed, being a prime member and then acting as if the return label was 'special'
The surge protector is connected to my computer and its components. So far so good, over all its probable good but I still feel a $5 credit would have been so easy. Maybe being a prime member is not all cut out to be a good thing. I has me thinking twice abbot it now .after Amazon Customer Service great offer of a free label. What is so special about being a Prime Member especially one who has been loyal and made a number of purchases over the years. Amazon failed me on this one. I really just thought of sending it back for the credit and looking around locally now for all my needs and purchases.
Again, the surge protector is attached to my computer equipment, monitor Alexa dot shredder, everything that is on my desk except I forgot the light and I will also be attaching a 2nd monitor as well Thus far it is working. The build feels cheap tho, nothing in comparison to the old ones I have where they seem to be built with much thicker cords and sturdier bases where you plug in .