Top critical review
3.0 out of 5 starschanging the heads is very hard
Reviewed in Canada on August 18, 2023
I bought this because I've got arthritis in hands, and all my joints. Cleaning therefore is hard. It's hard to grip things, put pressure on, bend over etc. I unboxed this today. It looks brilliant. All the parts are there, I charged it up and it took about 3 hours as promised. Its got loads of different heads, and three brush heads and is certainly going to make life easier for me. Or so I thought.
I thought I would try it so put the flat velcro head on it to put the green scrubbing tool on. That was fine. The head snapped in easily. Then I came across a major stumbling block. I tried to take the flat head off. I could not pull it off. I started to think there must be a knack and I didn't want to break it, so I started looking for videos about it. On You Tube,I came across a lady who shows unboxing and using it for cleaning. Low and behold! She had the same problem. She said on camera that she can't get the flat head off. We saw her trying to pull it off and she couldn't. She also has arthritis in her hands. Later on she said she had to get her male partner to pull it off, and even HE had problems doing that. I've got a husband who is at work so not available to do that for me. What good is having an item like this which people like me and the lady in the video are going to choose because we are in some way disabled when it cannot be used easily? Now, it seems that I will not be able to use this item unless my husband happens to be at home so he can change the heads for me. If I didn't have someone else in the house to do this, then this item would be sent back forthwith as being useless for me.
Simply - the head attachment needs rethinking. Perhaps it ought to attach in a way that one pushes a button either side to release it. That way anyone can use it without effort. I'm really really disappointed. I've been wanting one of these for a long time and finally decided to buy one to make my life easier. Seems like it was a waste of time.