Top critical review
1.0 out of 5 starsPower supply stunk of burnt electronics and box was previously opened
Reviewed in Canada on August 18, 2023
Did I receive a warranty return?? As when box was received, it was clear the box had been previously opened. Initially an odor of burnt electronics was noticed, as unpacking continued and the power supply was removed from the bag it was confirmed the source of the smell and stunk very bad but no noticeable external damage, I inspected the plug in male terminals and it showed scrapes on the power supply male terminals, indicating that it was plugged in before.... I continued to assemble and test. once complete the device was completely dead no power.
As this was to be an upgrade from my previous t300rs, so being familiar with the operation of thrustmaster devices and being a licensed technician , I understood that this was not correct.
Another issue was the pedal assy, the Rt most threaded mount "fixed nut" was broken away, this could have been fixed with a normal nut but this reinforced my suspicion this may have been a return or broken parts box
I have returned this one and re-ordered another unit.
Hoping for the best, but not the best customer experience