Top critical review
2.0 out of 5 starsBuyer Beware of puchasing expensive cameras from third party sellers
Reviewed in Canada on May 27, 2024
I purchased an Sony FX3 for my son who is in film school and uses the schools FX3. From the moment it arrived it did not work properly. ISO, focus and f stop, first thing my son said "does not work like one at school". After a few days the centre lens pin (#5 in the middle of 10) broke off. Lens was a $1100 Tamron 28 to 75 (purchased from Amazon). Given it was a third party seller and not Amazon selling the camera, you are at the mercy of that seller. BTW that would be all the FX3's on Amazon.ca. All I can say is they didn't believe me saying it was the lens because it's not a Sony lens. The camera sent back to a third party repair centre. It cost aprox $500 to fix and said this 7 day old camera is not covered under warranty! They refunded me cost of camera MINUS the repair.
We have since purchased another FX3 from Best Buy, and using the same Tamron lens all is good after a month. Oh everything works perfectly with new camera out of the box ISO, focus and f stop.
Conclusion: IF camera is sold from Amazon it's not a problem, IF SOLD FROM SMALL THIRD PARTY STORE **DON'T BUY IT** If anything goes wrong your out of luck. Amazon washed there hands in this, said not our problem. Oh and Amazon extra warranty only covers the repair OVER 20% of camera cost, in other words first $1000 is out of your pocket for this camera, what's the point of getting it?
