Top critical review
3.0 out of 5 starsMostly good.
Reviewed in Canada on May 9, 2021
My upstairs smart plugs work fine and almost always work unless the main Alexa Plus is down, which is very rare.
The downstairs plugs used a Kasa and a Smart Life set of apps; I purchased a few of the first, then when I wanted more and couldn't find that brand I purchased some of the other.
Both of these periodically have updates on the iTunes store.
Following an update, they need to be re-added before they work again, which is a pain.
One of the plugs has refused to work at all since the most recent app store update (but the other plug of the same type (Smart Life app) still works after re-adding it).
I tried the Amazon Plug since there is no third party app to use it.
The setup instructions didn't work perfectly.
I basically tried to setup, it failed.
Then the troubleshooting said to hold the button, forcing it into rapid flashing/pair mode.
Doing that worked.
But the actual setup procedure didn't work; that's one star off.
The plug periodically will not turn on or off, either through Alexa's voice control or the phone Amazon app.
Whatever the issue is, the plug fixes itself without needing any input on my end.
It's still annoying when the downstairs fan (which blows cooler air up the stairs) refuses to turn on.
That's a second star off.
Unreliable, even if it probably works 90% of the time.