Top critical review
1.0 out of 5 starsDon't expect anywhere close to full reimbursement
Reviewed in Canada on March 9, 2024
Claim process isn't easy from Canada - has to be done over the phone and within the same support hours as the manufacturer.
Good news - they decided to cover the item. Bad news - they decided to reimburse me only $21.27 for something that cost $41.27. Maybe it's a typo on their part, but I can't respond to the email they sent me, chat is "not available" on their website. And I don't feel like having to navigate another phone call just to try and figure out why they short-changed me $20. Let's just hope the partial refunds itself doesn't take too long to come through. Would definitely not get this "protection plan" again.