Top critical review
3.0 out of 5 starsWorks but frustrating and over complicated install vs others
Reviewed in Canada on January 24, 2022
This has to be one of the most complicated television brackets I've ever installed on the back of a cheap Best Buy 32-in Toshiba TV. There is this odd metal butterfly arm system with no labeling and it's kind of trial and error. Four nuts and bolts requiring the use of a screwdriver and a wrench to tighten things versus actually threading it into the steel which would be how most companies would make it easier to tighten and adjust. Once you hope you have the arms in the right location you have to add another four nuts and use washers over oversized holes to attach to the back of the TV .
Trying to get things to fit lol requires a tape measure to figure out the VESA hole layout and converting to millimeters and then figuring out the right angle to attach the bracket so that they line up with the hole somehow. Hopefully you have a tape measure that does centimeters or what you're going to be doing some fun math.
You'd think with only four bolt patterns that they'd have something a little bit more logical or organized, but in essence, it's kind of like a trial and error type system with instructions that are highly ambiguous. The manual is Not very helpful and disorganized. For example, there's a warning in the front 10 or 12 pages and then hidden 9/10 at the back of the book is a couple of a Ikea like images that are very kind of high level that show you putting it together and omitting key steps such as which holes to put in which bolt patterns lol. I mean you got a 33% chance of getting it in the right hole lol.. heaven forbid you attach it on the wrong side cuz that won't fit and the spacer won't work lol.
There's a paper template with attaching it to the wall but there's nothing about the bolt pattern to attach your TV to the wall, which arguably would make sense since it's not a big deal to actually show the 4 VESA bolt patterns.
I hung up a friends 50 in Samsung with spacers and 1/8 of the time of this and there was substantially more bolts attached to the wall and more assembly steps. A TV required attachment to two studs and was substantially heavier.
If I knew how much of a pain it would have been to install I would have just spent another $20 and bought the one from Costco lol who I've never had a problem with any bracket before this one. That said, I believe the ones I bought historically have been made in Taiwan, so the manufacturing attention to detail seems to be a bit higher. I'm just shocked at the other highly positive reviews because I'm reasonably astute with complying with directions and following things meticulously lol. Definitely is a basic model lol. In a while some of the features such as being able to hold the wires up in the air and the back bracket are kind of slick. I'm still perturbed with attaching the bracket to the back of the TV which is exceptionally more complicated than it ever needed to be. Whilel other Amazon basic stuff has been great this one misses the mark for me
Good luck and hope you're patient!