Top critical review
1.0 out of 5 starsIssue with Recently Acquired Yamaha FGX800C Acoustic-Electric Guitar
Reviewed in Canada on June 2, 2024
I trust this message finds you well. I am writing to bring to your attention an issue I encountered with a recent purchase, namely the Yamaha FGX800C Acoustic-Electric Guitar.
Upon receiving the guitar and conducting an initial inspection, I discovered a loose metal piece inside the instrument, which upon further examination, appears to be a component of the electroacoustic system. This discovery has prompted considerable concern for me, particularly given the significant investment I made in acquiring this instrument.
Regrettably, the presence of this loose component has noticeably affected the quality of sound produced by the guitar. With each attempt to play it, the sound is distorted and of substandard quality, presumably due to the interference caused by this loose piece.
As a discerning consumer, I hold Yamaha products in high regard and had expected a superior level of craftsmanship and performance from this guitar. However, the current condition of the instrument falls short of my expectations, and I am therefore compelled to seek resolution to this matter.
I kindly request your assistance in addressing this issue promptly. Whether it involves a refund, replacement, or any other necessary course of action to rectify the problem, I trust in your expertise and commitment to customer satisfaction to ensure a satisfactory resolution.
Thank you for your attention to this matter. I eagerly await your prompt response and the swift resolution of this issue.
Sincerely,
Waltter Amon